I have ordered 5 different times from this location and EVERY SINGLE TIME THEY HAVE MESSED UP THE ORDER. It is the most ridiculous thing I have ever seen. I have never had it happen at any other location in the country. What the hell is so hard about no ranch on my sandwich.
Nicole
Almost 20 mins to make
Atmosphere: 3
Food: 5
Service: 1
Paul Hook
When I'm having a sandwich which isn't very often, this is one of the best places to go in my opinion.The food is always good and The restaurant is always clean.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Firehouse Meatball, Pastrami, Italian, Hook and Ladder
Reginia Pearson
The food is great. Love all their subs. Makes a hearty lunch or dinner. They are pretty fast .
Atmosphere: 3
Food: 5
Service: 5
N C (Sirfuzzalot)
Kela was great, even with her being new to the job she's extremely personable and a pleasure to talk to.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pastrami, Italian
RyzenFN Yt
They have the best subs. I love the pickles crunchy and good.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Small Firehouse Hero Sub
Delaney Pittman
I will not be ordering from here again. Everything was incorrect down to what bread I ordered. Not sure if it’s a reading issue or blatant disregard to correctly make a customers order. Oh by the way, this is the third time! Do better!!!!
Atmosphere: 1
Food: 1
Service: 1
Sherrie Brown
Very good food .very polite staff !!?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hook and Ladder
Brittney Franks
This firehouse sub literally just saved me!! I ordered online and some how my order didn’t go thru. I made it right at 9 pm. Which they close. And Daniel I’m assuming the manager (if not he needs to be) was very polite instead of turning me away he went ahead and fixed my order. The whole team was great. Awesome job guys! The best firehouse around!
Jaimie Adams
I am shocked at this locations response to a community event that was raising money for an organization that provides dream rooms for children with cancer. They were also raising awareness and hosting a blood drive through Blood Assurance of whom Firehouse Subs shares a parking lot with. Because they share a parking lot with Blood Assurance at the Village Green where the event was being held, they felt they had the right to complain, ask the event host to shut the event down, and threaten to make phone calls to people they thought had authority to shut the event down. This location is so desperate for money and business that they have no concern to make their community a better place while supporting children with terminal cancer. They should have been asking how they could help support the cause instead of how they could ruin it. If I owned this location I would be absolutely ashamed and horrified with my management teams actions!**Full Disclosure: This was the management's actions and it does not reflect the kind employees that did not agree with their management/leadership. Several employees came out and bought food to support the cause. To them, thank you! I would also like to think that the franchise owner and management do not reflect the morals and integrity of the corporation. I would like to think that these actions are the sole discretion of the Village Green locations management.Until this location learns to put humanity over money, they will not receive my business/support!
Great place, pleasant service, great atmosphere and delicious food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Firehouse Steak and Cheese, Special Instructions
Indrid Cold
Family ordered a $70 sandwich platter for a Christmas party, came completely wrong and the owner refused to do anything about it. We certainly will not be giving this location ANY more of our business.
Amber M
I love this firehouse location! The sub is always warm, fresh and well made when I pick it up.
Regina Blackwell
Workers working hard trying to get order out correctlyWheelchair accessibility: Plenty of handy cap parking. Easy getting in and out of store
Taiya Voytso
Friendly staff. Kitchen, dining area and restroom facilities exceptionally clean!
I have ordered 5 different times from this location and EVERY SINGLE TIME THEY HAVE MESSED UP THE ORDER. It is the most ridiculous thing I have ever seen. I have never had it happen at any other location in the country. What the hell is so hard about no ranch on my sandwich.
Almost 20 mins to make
Atmosphere: 3
Food: 5
Service: 1
When I'm having a sandwich which isn't very often, this is one of the best places to go in my opinion.The food is always good and The restaurant is always clean.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Firehouse Meatball, Pastrami, Italian, Hook and Ladder
The food is great. Love all their subs. Makes a hearty lunch or dinner. They are pretty fast .
Atmosphere: 3
Food: 5
Service: 5
Kela was great, even with her being new to the job she's extremely personable and a pleasure to talk to.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pastrami, Italian
They have the best subs. I love the pickles crunchy and good.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Small Firehouse Hero Sub
I will not be ordering from here again. Everything was incorrect down to what bread I ordered. Not sure if it’s a reading issue or blatant disregard to correctly make a customers order. Oh by the way, this is the third time! Do better!!!!
Atmosphere: 1
Food: 1
Service: 1
Very good food .very polite staff !!?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hook and Ladder
This firehouse sub literally just saved me!! I ordered online and some how my order didn’t go thru. I made it right at 9 pm. Which they close. And Daniel I’m assuming the manager (if not he needs to be) was very polite instead of turning me away he went ahead and fixed my order. The whole team was great. Awesome job guys! The best firehouse around!
I am shocked at this locations response to a community event that was raising money for an organization that provides dream rooms for children with cancer. They were also raising awareness and hosting a blood drive through Blood Assurance of whom Firehouse Subs shares a parking lot with. Because they share a parking lot with Blood Assurance at the Village Green where the event was being held, they felt they had the right to complain, ask the event host to shut the event down, and threaten to make phone calls to people they thought had authority to shut the event down. This location is so desperate for money and business that they have no concern to make their community a better place while supporting children with terminal cancer. They should have been asking how they could help support the cause instead of how they could ruin it. If I owned this location I would be absolutely ashamed and horrified with my management teams actions!**Full Disclosure: This was the management's actions and it does not reflect the kind employees that did not agree with their management/leadership. Several employees came out and bought food to support the cause. To them, thank you! I would also like to think that the franchise owner and management do not reflect the morals and integrity of the corporation. I would like to think that these actions are the sole discretion of the Village Green locations management.Until this location learns to put humanity over money, they will not receive my business/support!
Restaurantji Recommends
Great place, pleasant service, great atmosphere and delicious food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Firehouse Steak and Cheese, Special Instructions
Family ordered a $70 sandwich platter for a Christmas party, came completely wrong and the owner refused to do anything about it. We certainly will not be giving this location ANY more of our business.
I love this firehouse location! The sub is always warm, fresh and well made when I pick it up.
Workers working hard trying to get order out correctlyWheelchair accessibility: Plenty of handy cap parking. Easy getting in and out of store
Friendly staff. Kitchen, dining area and restroom facilities exceptionally clean!