Japanese Hibachi Express

2350 Spring Creek Boulevard, Cleveland
(423) 339-2393

Recent Reviews

Corey Williams

Very good and very fresh every single

Atmosphere: 5

Food: 5

Service: 5

Maria McCarthy

This was my first time eating here in well over a year and I was not impressed. I went at lunch time thinking it would be quick, and when I got there, there was only one or two people in the restaurant. They told me it would take about 5 minutes for my food to come out and I waited over 30. People who came in and sat down to eat got their food before I got mine. The girls working the counter had the music turned up very loud and seemed more interested in singing along to the music than interacting with customers. The food itself was barely sub-par. It was hot but did not have much flavor and the bag was a mess on the inside where it was packed. There is a drastic decrease in quality from when the other location was open. I'd try it again at a different time of day to see if it's any better, but my hopes aren't high.

Atmosphere: 4

Food: 2

Service: 2

Angel Henderson

Me and my family waited for over 10 minutes without being acknowledged and the workers walked past us putting up chairs on tables and helped others that walked in and never once gave eye contact or said be right with you. So we walked

Service: 1

Linda Bates

I really like eating here and our servers are always so sweet. And the owners are too, and the food is delicious and hot.Wheelchair accessibility: The wheelchair accessibility is right when you come in the door to your right. And I know that all they had to do is just pull out some chairs and they'll have more tables for you.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Steak Hibachi, Spring Roll

Stacy w

Always good

Atmosphere: 5

Food: 5

Service: 5

Isabella Peralta

Love this place and the food! I've ordered delivery from here twice and each time the food was delicious! I decided to dine in and the employees were so nice, especially our waitress at the time. She was so sweet and remembered everyone's order by memory. The food is high quality and you get so much for the price. My son enjoys their fried rice with beef and I enjoy having the pepper steak with fried rice. Their chicken and pot stickers are also delicious!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Miso Soup, Steak Hibachi, Steak, Fried Rice

Yolanda Powe

The food quality is really starting to go down. Every time I've ordered over the past several months the rice is so old and dry that it sticks together in clumps.. way overcooked steak and chickenParking: Small cramped parking lot

Atmosphere: 4

Food: 2

Service: 4

Ashley Allsteadt

Always amazing food and service my favorite place to eat if I leave my town.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Steak Teriyaki, Chicken Hibachi, Steak, Steak Hibachi, Fried Rice

Bad Man Jesus

Worst teriyaki chicken I've ever had. Too dry, no flavor, barely any sauce on it. Just a bad example of teriyaki chicken. I feel bad for the animals that went into making this dish, I wish I could tell them they were more delicious.

Atmosphere: 1

Food: 1

Service: 1

Benjamin Schweighart

Green Curry was so good. Some kick and a ton of flavor. Hibachi and white sauce spot on. Pot stickers, perfect. Coke was even crisp. Definitely come eat here. We’ll be back when we are up this way.

Atmosphere: 5

Food: 5

Service: 5

Tom Finnell

First time dining in. I was pleased with the speed and graciousness of the service.Massaman curry was outstanding.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Steak Hibachi

Kim Fulton

Wonderful experience from our server and the excellent food! Highly recommend the whole experience! We will definitely return. Best hibachi and Thai food we have had in a long time.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Steak Hibachi

Zane Moore

Had big clumps of unseasoned uncooked rice in my food and the overall quality is poor. This location used to be my favorite. I’m extremely disappointed will not be spending money here again.

Atmosphere: 1

Food: 1

Service: 1

Ashley Hawkins

The food is good but the wait is not.

Food: 5

Service: 5

Recommended dishes: Steak, Fried Rice

Brandon M.hall

Just used the drive-through this time around, but the food is ALWAYS fantastic. Highly recommend!

Food: 5

Service: 5

Recommended dishes: Steak, Steak Hibachi, Fried Rice, Spring Roll

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