Jimmy John's

125 Keith St NW, Cleveland
(423) 790-7542

Recent Reviews

Autumn Brown

Ran terribly.

Atmosphere: 1

Food: 1

Service: 1

Lil T

Paid almost $50 for 4 sandwiches and what a WASTE of money! They didn't get our order right, put stuff on my sandwich that i don't even know what it is! Sandwiches wasn't cut and just a big disappointment.

Atmosphere: 2

Food: 2

Service: 3

Owen Pannell

Food is good cuz I like Jimmy John’s, but they messed up our entire order. Do not go here you will be disappointed they flippin suck

Atmosphere: 1

Food: 3

Service: 1

Daniel Dixon

I ordered out and when I got home there was like 2 slices of turkey on my whole sandwich

Atmosphere: 3

Food: 2

Service: 3

Terry Cothran

Incorrect order. Gave me a different order than what I asked for

Atmosphere: 1

Food: 1

Service: 1

Kj Herrera

Great experience. Great food. Great customer service. Overall great experience. Thanks

Atmosphere: 5

Food: 5

Service: 5

Gregg Gladhart

Great food reasonable

Atmosphere: 5

Food: 5

Service: 5

Jodeen Tjaarda

Delicious sandwiches! Thank you for your support for our community!

Robert Hatch

Hands down the WORSE staff. They were rude and no personality. Management please address this. 9-27-23 at 12:07 pm. Casey took our order but entire staff were sub-standard.

Atmosphere: 3

Food: 3

Service: 1

Ethan Patrick

I use the app to preorder from this location quite often. I recommend the Gargantuan ?The team is always friendly and prompt. Have yet to have any issues with quality or accuracy of order. Plenty of parking available and even a couple of picinic tables on a small patio out front.Cheers

Atmosphere: 5

Food: 5

Service: 5

Manny Huerta

Very clean place. Atmosphere was ok. Reminded me of a standard Subway restaurant only bigger. The food was pretty quick. I did appreciate the promptness although everyone behind the counter was pretty quiet and not very friendly. But at least the sandwiches were good. Definitely good if you're ordering to go. First impressions were not much. I'll have to go there a few more times to see if this is a constant theme.

Atmosphere: 3

Food: 4

Service: 2

Tiffany Lowe

Everything went well but after I left I started vomiting and now I can't eat

Atmosphere: 1

Food: 2

Service: 4

Jennifer Bauman

The guy said it would be a while before we could be served because systems were down. No idea what that means or how long, he seemed unconcerned. We left & wont return

Melissa Wilson

Just didn't like the sandwich. Wad not what I expected.

Atmosphere: 1

Food: 2

Service: 2

Brian Webb

First time customer and last time. I added the mustard. There were 2 slices of Turkey and 3 half slices of tomato on hard bread.This was the worst experience I have had at a sandwich shop.Didn’t see this until I was back at work or I would have refused it.This was a “wow you have to be kidding me” moment.

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