KFC

2720 Keith St NW, Cleveland
(423) 476-6809

Recent Reviews

crystal wade

This KFC was the worse ive ever been to..ordered chicken(dry) mashed potatos w/ gravy..got home. No gravy, dry over cooked chicken, POOR service, rude disrespectful manager and woman at the window. Called about food messed up, manager was mouthy & rude full of excuses. Will make sure I nor my family will ever eat here again.

Atmosphere: 1

Food: 1

Service: 1

Troy Belles

Great chicken! Good service!

Atmosphere: 2

Food: 5

Service: 5

Recommended dishes: Fried Chicken

D Walters

Poor customer service stood there for 30 minutes not one employee said anything to me until another customer pointed it out sad and pathetic

Victoria

Food was not good at all the chicken tasted old and was hard to eat was cooked so so but to tough

Atmosphere: 3

Food: 1

Service: 3

Lonnie Bishop

Stopped by yesterday and got a 16 piece and we get home they had gave us a 12 piece we call to let them know and the the guy in the window remembers us even right down to the car we was driving he said he will give us the other 4 piece we was short and the manager was talking in the background and said we was lying she was hateful with my wife we paided all most 60 dollars for the meal so you would expect to get what you pay for we will never go back there again if I good give her a zero star I would

Atmosphere: 2

Food: 5

Service: 1

Recommended dishes: Fried Chicken

Heather Dye

The famous chicken sandwich never a wrong

Atmosphere: 5

Food: 5

Service: 5

Rebecca Berry

Was. Cold in there like all was. I wouldn't recommend eating inside in the winter and the employees look cold warring jackets poor

Atmosphere: 3

Food: 3

Service: 4

Recommended dishes: Supposed to Be Chicken Tenders Its a Nugget

Kristi Newberry

Ordered at drive thru liver dinner, 12 piece nugget meal and and 2 chicken littles. Everything was cold. No sauces, missing the bisquit with the nugget meal and the lady taking orders just glaring at you when you got to the window. At 12 during lunch you would think the food would have been hot. I will not be back that was 26.00 and not worth it.

Food: 1

Service: 1

Jeffrey King

Forgot BBQ sauce No plates for an 8 piece meal.? How we all supposed to eat the sides ?

Atmosphere: 1

Food: 1

Service: 1

Jas Hest

Never disappoints, food is always great, all the employees are very nice.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Sandwich

Michael Brock

Great employees a few newer ones were training, but the experience was greatWheelchair accessibility: Yes

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Supposed to Be Chicken Tenders Its a Nugget, Mac N Cheese, Fried Chicken

Dylan Bryan

Terrible service and how tf does kfc not have any chicken. Do not go

Atmosphere: 1

Food: 1

Service: 1

Karen Wood

So disappointed today. Customer service was awful. Finally placed my order, finally got my order. Didn't realize until I got home that 1/2 my order was missing. Drove back, finally got the rest of my order & no apologies no I'm sorry.

Atmosphere: 2

Food: 3

Service: 1

Lauren Thompson

i got tenders and they look absolutely disgusting. will not be eating, i used to go here all the time and the service and food was great. not sure what happened.

Atmosphere: 1

Food: 1

Service: 1

Angela Buckaloo

Got our order wrong going through the drive through after we had to park and wait. The bag was tied shut so didn’t check. Drive back 10mins, then the manager Britney was very rude. Will not be back to this location.

Atmosphere: 1

Food: 2

Service: 1

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