McDonald's

4500 N Lee Hwy, Cleveland
(423) 339-5898

Recent Reviews

Emma Beasley

I literally only got half of my big mac and my Dr Pepper was flat… not happy

Reverend James Fortier

Worst McDonald's burgers

Atmosphere: 4

Food: 1

Service: 5

Laura Bradshaw

Food cold. Terrible fries.Big Mac bun stale.

Latasha Hayes

Love McDonald's wish they had chicken wraps but I love big Mac's though they gone always get a 5 star from

Atmosphere: 5

Food: 5

Service: 5

aleshia

Food was awful and very cold and they were busy that’s the sad part and it was chicken….

Atmosphere: 1

Food: 1

Service: 1

Zack Morris

Alright so I normally order through the McDonalds app(I know it's the corporate app and they don't have control over it), and I had an error that would not allow me to place my curbside number. I went inside and spoke briefly to an employee who asked me to wait for a manager. I was informed that the manager was on his phone. Instead of correcting my order, I waited 30 minutes for the manager to finally stumble to the counter after being told by a second employee that had approached me. So now here comes the manager, it takes him about 5 minutes to begin fulfilling my order. 35 minutes later, I get my food and leave. Arrive at my destination, and my fries are old and soggy to add even more insult. Wasted my time and took advantage of my patience, and then the product I received was terrible. At least I got someone else's Sweet Tea Lemonade gross drink as compensation!

Atmosphere: 2

Food: 1

Service: 1

Penny Key

McDonalds Fries are one of my favorite foods and the sweet tea is awesome too.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Fries, Chicken Mcnuggets

Nate McClure

At a McDonald's on North Lee Hwy in Cleveland, TN, a conspicuous handwritten note adorns the register, urging patrons to opt for the self-serve kiosk for purportedly faster service. This veiled directive seems to imply a shift towards a self-service model, leaving customers stranded if they seek traditional assistance. The employees, seemingly adept at selective vision, evade taking orders, using excuses like confusing customers for Doordash delivery personnel.This McDonald's, mirroring a growing trend in fast-food establishments and grocery stores, appears to have forsaken traditional customer service, compelling patrons to navigate the role of unwilling employees without the perks of discounts or benefits. A departure from the once-familiar landscape of service, it reflects a broader industry shift towards self-service and automation. McDonald's, once synonymous with convenience, now draws scrutiny for this departure from personalized customer care.

Atmosphere: 1

Food: 4

Service: 1

Recommended dishes: French Fries

kadrian mandra

French fries were coldKid-friendliness: Had a play area for the kids

Atmosphere: 3

Food: 1

Service: 4

Recommended dishes: Quarter Pounder, Chicken Mcnuggets

Sheila Mandra

It was hot fast and

Atmosphere: 4

Food: 3

Service: 3

Killstryker

They are usually out of the ice cream an frappis . Very busy an slow customer serviceWheelchair accessibility: Ramp area.

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Chicken Mcnuggets

Jeremy Martin

Took the grand kids and had a grand time.....Kid-friendliness: They played the whole time...

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mcchicken, Chicken Nugget Happy Meal 4pc, Big Mac, Hashbrown, Raw Trash Sandwich, Quarter Pounder, Sausage Biscuit, Big Breakfast, French Fries, Crispy Chicken Sandwich, Double Cheeseburger, Hamburger, Sausage Mcmuffin, World Famous Fries, Parfait, Apple Pie, McDonald's Big Mac, Chicken Mcnuggets, Muffin, Cheeseburger

Jana Bean

Cold Big Mac.

Atmosphere: 4

Food: 2

Service: 4

Vanessa Pleitez

The Worst ever if you eating in, drive-thru is always better,at least moving faster,you can see from inside cars came and go and some people are just standing there waiting for orders or waiting to order, they don't care at all,Worst costumer service ever.

Atmosphere: 1

Food: 3

Service: 1

Isaac Key (Creeth)

Worked all Christmas expecting to get mcdonalds when I got off because the hours online said I could. Got there and no one there. Post your hours online please. It's ridiculous I have to replan my entire evening because someone couldn't take 5 minutes to say closed on christmas.

Atmosphere: 1

Food: 1

Service: 1

Load More