McDonald's

281 Pleasant Grove Rd, Cleveland
(423) 479-1567

Recent Reviews

Malika Kasymova

This McDonalds missed our order. We ordered to go 3 burgers, 20 pc nuggets and 2 fries, but got only 2 burgers and 2

Service: 1

Elizabeth Gose

Employees seem friendly. Waited long than expected to receive order and it was cold and missing an item. Limited parking for pickup truck pulling a trailer considering it's a tuck stop.

Atmosphere: 2

Food: 2

Service: 3

Ricky Goodman

Sit in the drive through with 2 other cars for TWENTY MINUTES AND NEVER MOVED. Just avoid at all costs.

Atmosphere: 1

Food: 1

Service: 1

Lisa Curtis

It says they are open 24 hours but can never get anyone after 11

England Williams

Fries were cold

John Dunn

This is the worst, slowest most disorganized bunch of people I've ever seen. Shouldn't be in business here or hire a new staff. It's always been this way

Jerry Castro

Espresso machine never working, I’ve had to get refunded as everyone in the back screaming.

King James

They always mess my order up and when I say I only want pickels cheese and onions. That doesn't mean charge me for an extra

Atmosphere: 1

Food: 2

Service: 1

David Wenzel

Always have to wait 10 to 20 mind for food no matter the time of day or what you order. Staff is too busy talking and gossiping to do their jobs efficiently. Zero friendly service.

Atmosphere: 1

Food: 3

Service: 1

Laimere Thompson

Kid-friendliness: Brittany F was great with the service very help fast funny considerate just all around great sense of humor

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Double Quarter Pounder with Cheese

Gael Cerda

Waited over 20mins for a simple 20pc nuggets. Did my order through the screen and employees kept ignoring me and attending other customers while I was calling them if my order went through. Very disappointed avoid at all

Atmosphere: 1

Food: 1

Service: 1

Ashley Fisher

Went through the drive-thru and was ignored for 15 minutes. I thought their mic might be messed up so I went up to the window where they were just laughing and talking to each other. Looked at me and continued to talk. This is extremely disrespectful. If they were closed they could have just said were closed!

Atmosphere: 1

Food: 1

Service: 1

Cottey Farris

Update: same situation. This staff is constantly closing or shutting down early.Is this restaurant ever open, every time I go it’s closed or the manager says they are down for an hour to transition over to breakfast

Food: 3

Service: 1

Kirkland Ellis

We ordered some simple stuff and waited for a hour one of our sandwiches was put in a different bag fine and good no one is perfect but when that person came in and said hey that’s not what I ordered your team had to ask 4 times to get it fixed while I’m still waiting for my food I had to ask 3 times what’s going on I asked for a manager only to find out that he’s in the office doing god knows what while his team suffers and he wasn’t in uniform and on top of that I had to come home and warm up my food fix your management

Atmosphere: 1

Food: 1

Service: 1

Wesley Tragesser

Didn't get to eat. Employees were sitting on the sidewalk smoking. I waited for few minutes at the register then just left.

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