McDonald's

281 Pleasant Grove Rd SW, Cleveland
(423) 479-1567

Recent Reviews

William Kenyon

That McDonald's sux... they skimp you on fries every time... and the burgers are slopy...

Lebron Wolfe

Absolutely Disgusting! Flies Everywhere! Flies had crapped so much on the order here & 6 feet covid sign and i stepped on a roach on the way out.. I Have Videos and when the worker seen me videoing she told the lady in the back I DONT GIVE A FK while i was still videoing plan as day.. The worker had purple hair and her gloves she had had the purple on her gloves absolutely disgusting as she was the one using the vulgarities as well.. Videos will be posted on google reviews as well as corporate this is INSANELY NASTY.. We didn't want to cause problems we threw our food away and left.. No way would i eat it after the flies and even more so not knowing if the mad workers had spit or otherwise on our food!

Tim Lee

Very good McDonalds. Always clean including the restrooms. Fast efficient drive thru. Good indoor service. All positive!

Chris Wilson

I have been buying breakfast here for years. Now apparently they do not serve breakfast anymore. I have been here 3 times for breakfast 2 was before 11am on weekend and still no breakfast. Does it make everyone safer by not serving breakfast???? Idiots!!!

Bobby Hamrick

One of the best Macs we have eaten at. Fresh food and clean..

Darrel Pope

They usually have good service and up until today didn't have an issue but they gave me a single Patty cheeseburger instead of my double quarter pounder with cheese and because I didn't have the receipt they wouldn't fix it so much for customer service

Richard Sampley

My experience at this location was probably the worst I've had in a long time. There were only 3 customers total and it took 32 mins to get my food. I only had two mcchicken sandwiches and a small fry. There was only two people working and it was only 10:15 pm when I got there. Usually when I go to this location things go smoothly and quickly. Not last night. 03/11/2020

Brian Delta Strong

Ordered 2 Sausage, Egg,and cheese Mcmuffins. Neither had egg on them. Cashier would only whisper and no one had any sense of urgency.

Christine Lukach

It was slow an greasey an cold no more at that mcdonolds

Lynette Knight

They should really change out their leadership...employees are held to the standard of management and the standards here are extremely low. They all stomp around and pout like kids, if you don’t want to work here, then QUIT! Don’t punish the customer because YOU’RE having a bad day. Communication is terrible amongst them, and it shows through the eye rolling and grumpy looks of frustration.

Krista Blas

On my most recent trip, there was a long white hair in my fries, and the burger was dry & looked like someone sat on it. I’m guessing it had sat in the warmer for a while. I’m disappointed, because I had better food and service there before.

Krista Green

On my most recent trip, there was a long white hair in my fries, and the burger was dry & looked like someone sat on it. I’m guessing it had sat in the warmer for a while. I’m disappointed, because I had better food and service there before.

Linda Kennedy

I only get Sweet Tea here.

Kennyarri Mills

This location has shown time and again poor leadership in it's time and employee management. They are consistently incorrect on orders and frequently out of commonly consumed items such as sweet tea and utensils. I also would be inclined to mention the lack of cleanliness inside the establishment at all times of day and night regardless of business velocity. I would not recommend eating at this McDonald's.

E Pruitt

Ooltewah location is terrible. Sticky floors, nasty tables and restrooms , order wrong or cold or they are out of something . The plus side is they helped not want fast food anymore.

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