McDonald's

281 Pleasant Grove Rd SW, Cleveland
(423) 479-1567

Recent Reviews

Glen Sutton

This location is not only slow (20 minutes in drive thru last time with only 2 cars in front of me) but the shift manager is rude as heck here and calling to speak to GM about the issue. No McDonalds set high standards but this one is the bottom of the barrel.

Josh Williams

Still trying to understand why they close the drive thru at night.

Karina Miller

Standard McD, but they were doing a great job keeping up flawlessly with the many orders.

Brandon Edward Conover

Fries are cold and they call this a full large fry

Dale Anderson

Excellent food and service...We stop almost daily for the sweet tea...

Ser Pol

03/26 do not make a milkshake, they say the machine does not work. The queue monitor is not workingI ordered 4c. The hamburger is not prepared with high quality, there are no cucumbers in it. I believe that they disrupt the cooking process. This is not a hamburger, but a salad with meat and bread. Review, quality. I do not recommend this restaurant

William Hudson

What you would expect in McDonald's. Easy access, I'm not going to say friendly but I will say professional staff, and the food was served got.

Luke Hueber

Food was typical. Did not know their own menu. And the menu did not explain well

Gene Williams

Food is ALWAYS GOOD & HOT, but taste Your drink before You leave. They like to give You diet coke instead of Regular coke.

Timothy Sutton

Well for the most part the food is always hot unless your order gets to be on the bigger size but that's understandable I really only have one problem with this location and it seems to happen every time and it never really gets resolved to where I'm happy with the minor problem okay it seems like they can never get my order correct and or won't do what it takes to modify or correct my order enough that makes me happy and mind you I only want my order done correctly now I usually order for me,my girlfriend,my cousin, and his girlfriend and I have to walk to get the food and it's kinda far on foot so everyone walking just don't happen alit so you can understand I'm not going to pick thru everyone's food so I don't usually find out the order is wrong until I make it back to where we live so mcdonald's only wants to replace the items I bring back and not the whole order but we're hungry so we eat some of our order and by the time I make it back up there then home again some of the food is cold and some hot with melted ice cream and watered down drink's now I would use a different location but like I said I'm walking so I'm limited to where I go and we all love mcdonald's I don't know if it's just me and our order but this happens just about everytime so what do I do deal with the issue because I enjoy mcdonald's or do I suffer and eat somewhere else I don't know I just wish we could get a complete and flawless order because it's our favorite place to eat but other then that I'm completely satisfied thank you

Tia Stairs

It's inside of a gas station so how much can you expect. The nuggets were warm and the fries were cold and stale.

cindy bingham

The young man that waited on me was very hospitable!!! He's from Rockwood PA originally. I didn't get his name but he's definitely a Keeper!!

Taya V

Did an online order here because I didn't realize the lobby was open (just not for dine in). We were traveling through the night so I was there pretty late. Two ladies were working, and they allowed me to make a customization to my meal after I ordered and paid because they hadn't put my sandwich together yet. They were friendly and I appreciate that they were so helpful.

T V

Did an online order here because I didn't realize the lobby was open (just not for dine in). We were traveling through the night so I was there pretty late. Two ladies were working, and they allowed me to make a customization to my meal after I ordered and paid because they hadn't put my sandwich together yet. They were friendly and I appreciate that they were so helpful.

Mugilikuty Belll

Awful! Me and my boyfriend went to the McDonald’s on apd40 that’s joined with the travel pilot gas station and 2 of the employees jumped my boyfriend!! While we were sitting in the parking lot. Earlier that day one of the same employees came out looking for him ,we were going into the gas station, the man said he was going to fight my boyfriend so my boyfriend told him to swing first well the man didn’t have much to say or do and went back into his work place then hours later we went to the McDonald’s for food and when we were in the parking lot they came out swinging on him while he was buckled and sitting in his car! I’m outraged and won’t stand for this!!

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