The food was average and the place was dirty. Maybe they are short handed?
Atmosphere: 1
Food: 3
Service: 3
Lorraine Kozlowski
Stopped in for my birthday treat. So courteous! Treat was awesome too!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pecan Braid
Norma Tatum
The new items are great! The pecan braid was my favorite. The hazelnut coffee is amazing as always. Great Job ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pecan Braid
Jocelyn Vitale
My husband and I were just in for a couple of cases of coffee to bring back to the hospital to deal with a dying family member. We were met with the utmost kindness and love by the young man at the register around noon today (Michael D). He went above and beyond to help us out during this difficult time and we are ever greatful for it. Thank you so much!!!Panera is now my favorite place!
Atmosphere: 5
Food: 5
Service: 5
Rich Baertschi
So went to the one off of Paul Huff in Cleveland Tn. Good food terriable House keeping TRASH all over on the outside. All the trash cans overflowing, paper and trash all over the outside eating area. No worries Go inside 2 people for a sandwich and small bowl of soup 35.00 WOW! Inside wasn't any better all the trash cans over flowing dishes all piled up on Trash cans. The tables eere all dirty with previous customers trash and filthy. I used to love coming here but seems as though they are not worried about appearance and good house keeping! Doubt I will be back!
AaminYAH Love
It has been years since I had eaten at Panera. At this particular time we ordered a pepperoni flatbread pizza and a cup of soup. The soup should have been$1. However they did not offer or provide the special. Therefore I was disappointed.
Atmosphere: 2
Food: 3
Service: 1
Vivien Robinson
Took my daughter to get some soup and her favorite bread. The issue is that the baguettes here are as hard as hockey pucks. They are stale and hard and they told me they bake them the day prior so no soft bread available to replace these inedible ones. With the amount of elderly eating here I don’t know how they are able to consume this bread without hurting their jaws. I don’t need dental visits myself after eating this. My husbands bacon avocado melt was barely full of bacon or avocado. I am not sure what I just paid for but this isn’t worth $27
Atmosphere: 3
Food: 2
Service: 2
Sandra Kinney
Third time I have been through the drive thru and they've left out a sandwich. We didn't discover this until we got home. Ordered 2 pick two meals and a turkey sandwich. They forgot the melt. Third time and I am out almost $20 now. We live in Athens TN so we are not close by to come back to complain. Watch out if going through this drive thru. Make sure you check it, even if you have to hold up the line!
Food: 1
Service: 1
Greg Ellis
It seems the quality of the food in here has been declining since the new owners took over - The last several times I have had a Bear Claw, a Pecan Braid or a cookie they have been dried out - Struck me as if they had been around a day or two - This is not what I go to Panera and pay the premium prices for - The size of these items seems to be declining as well as the worn out seats - Profit is important guys but so is a return customer - I hope this gets taken care of soon because the fresh stuff was good
Ordered online and went through drive thru for pick up. There was no side of bread and hardly any chicken on my sandwich. I’ve never felt like I needed to check anything with Chattanooga location and it’s top notch. Will not return to this location.
Food: 1
Ezekiel Thomison
Food in the floor, seats tables nothing clean just disgusting.
Atmosphere: 1
Service: 1
jason kopek
Waited in a from the door to the counter. As soon as it was my turn the cashier/order taker walked away without saying a word. He answered a phone call and walked to the back. My money will go elsewhere from now on.
Atmosphere: 1
Food: 5
Service: 1
Nikki McDermott
They could at least acknowledge customers while they wait. The food is always
Atmosphere: 1
Food: 1
Service: 1
Debbie Ingram
Food not cooked to instructions. Bacon barely above raw. Spoke with manager...so sorry, so sorry. Back to Starbucks.
The food was average and the place was dirty. Maybe they are short handed?
Atmosphere: 1
Food: 3
Service: 3
Stopped in for my birthday treat. So courteous! Treat was awesome too!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pecan Braid
The new items are great! The pecan braid was my favorite. The hazelnut coffee is amazing as always. Great Job ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pecan Braid
My husband and I were just in for a couple of cases of coffee to bring back to the hospital to deal with a dying family member. We were met with the utmost kindness and love by the young man at the register around noon today (Michael D). He went above and beyond to help us out during this difficult time and we are ever greatful for it. Thank you so much!!!Panera is now my favorite place!
Atmosphere: 5
Food: 5
Service: 5
So went to the one off of Paul Huff in Cleveland Tn. Good food terriable House keeping TRASH all over on the outside. All the trash cans overflowing, paper and trash all over the outside eating area. No worries Go inside 2 people for a sandwich and small bowl of soup 35.00 WOW! Inside wasn't any better all the trash cans over flowing dishes all piled up on Trash cans. The tables eere all dirty with previous customers trash and filthy. I used to love coming here but seems as though they are not worried about appearance and good house keeping! Doubt I will be back!
It has been years since I had eaten at Panera. At this particular time we ordered a pepperoni flatbread pizza and a cup of soup. The soup should have been$1. However they did not offer or provide the special. Therefore I was disappointed.
Atmosphere: 2
Food: 3
Service: 1
Took my daughter to get some soup and her favorite bread. The issue is that the baguettes here are as hard as hockey pucks. They are stale and hard and they told me they bake them the day prior so no soft bread available to replace these inedible ones. With the amount of elderly eating here I don’t know how they are able to consume this bread without hurting their jaws. I don’t need dental visits myself after eating this. My husbands bacon avocado melt was barely full of bacon or avocado. I am not sure what I just paid for but this isn’t worth $27
Atmosphere: 3
Food: 2
Service: 2
Third time I have been through the drive thru and they've left out a sandwich. We didn't discover this until we got home. Ordered 2 pick two meals and a turkey sandwich. They forgot the melt. Third time and I am out almost $20 now. We live in Athens TN so we are not close by to come back to complain. Watch out if going through this drive thru. Make sure you check it, even if you have to hold up the line!
Food: 1
Service: 1
It seems the quality of the food in here has been declining since the new owners took over - The last several times I have had a Bear Claw, a Pecan Braid or a cookie they have been dried out - Struck me as if they had been around a day or two - This is not what I go to Panera and pay the premium prices for - The size of these items seems to be declining as well as the worn out seats - Profit is important guys but so is a return customer - I hope this gets taken care of soon because the fresh stuff was good
Atmosphere: 4
Food: 3
Service: 5
Broccoli and cheese soup is my fav thing ever.
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Ordered online and went through drive thru for pick up. There was no side of bread and hardly any chicken on my sandwich. I’ve never felt like I needed to check anything with Chattanooga location and it’s top notch. Will not return to this location.
Food: 1
Food in the floor, seats tables nothing clean just disgusting.
Atmosphere: 1
Service: 1
Waited in a from the door to the counter. As soon as it was my turn the cashier/order taker walked away without saying a word. He answered a phone call and walked to the back. My money will go elsewhere from now on.
Atmosphere: 1
Food: 5
Service: 1
They could at least acknowledge customers while they wait. The food is always
Atmosphere: 1
Food: 1
Service: 1
Food not cooked to instructions. Bacon barely above raw. Spoke with manager...so sorry, so sorry. Back to Starbucks.