Steak 'n Shake
CLOSED$ •
Steak 'n Shake Reviews
The food was awesome as always, and it was a good deal. The workers could stand to be a little nicer, and they definitely need to put in new speakers for the drive through. They can never hear me ordering, and I can't hear them either. It's very frustrating.
It needs better customer service. The lady who took my order in the drive thru was not friendly at all. Then we waited a good 15-20 min at the window waiting for our food. When they finally handed us our food they never said sorry for the wait or anything smh. A smile and a few kind words goes a long way! Always stay humble and kind!
Ratings
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The new arrangement inside, Covid friendly, is a super improvement. The staff and service was 100% improved, was reasonable on delivery and dining room was clean. A fresh improvement as well. I'm going back, . . To get a shake !