Taco Bell

411 Merchant Dr, Knoxville
(865) 687-5000

Recent Reviews

Penny Rhodes

We stood there. Why the employees sat back on their phone and jacked around?For at least a good 67 minutes finally we left.

Atmosphere: 1

Food: 1

Service: 1

Roy Wade Third

Great place to go out to

Atmosphere: 5

Food: 5

Service: 5

Austin Washington

Sure, I've had one or two "mishaps" with this location but in comparison to ALL other locations that I've encountered, ABSOLUTELY 10/10. Little to no wait, especially in drive thru, always genuine people to speak to and so far, my order has been correct. Every. Single. Time.This is absolutely, BY FAR my favorite location.

Richy Wittmer

One of the only taco bells that general get the drive-through orders

Atmosphere: 5

Food: 5

Service: 5

David Reneau

I really wish I could get in touch with corporate office. Every single time I've been here the food is not made the way it should be. Example: a burrito Supreme is supposed to have sour cream from one end to the other. Not in one spot. Taco Supreme the same thing. I ordered Extra beef on my burrito Supreme and got the normal amount. Extra red sauce, got barely any. And rolling a burrito needs to be taught again. The right way.Employees on the food prep line on cell phones and half way preparing food. Food cost at this store should be out of this world good since the portions are way under what's supposed to be put on the items. You raise the prices and give less portions. I didn't even see a scale on the line to weigh the items after it was made.I was a general manager for Taco Bell for 7 years back in the 1990's so I know what I'm talking about. Someone needs to hire a manager here that actually works with the crew instead of hanging in the office with the door closed. Poor management is reflected here.

Atmosphere: 2

Food: 2

Service: 2

J Davenport

This is the inside of my beef stacker today. I usually am very satisfied with merchants but you let me down today. Everything i ordered was under topped And when I call to see about a replacement the phone isn't even ringing ?

Atmosphere: 5

Food: 3

Service: 5

Rafael

Overall a good experience and a weekly weekend go to place. Would recommend as the drive through has very friendly service.Vegetarian options: A surprising opting for any fast food place

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Breakfast Salsa

Matt W

This and Northshore location most consistent TB's in the city.

Kristy Carter

Food was

Atmosphere: 5

Food: 5

Service: 3

Kimberly V (queen TTs)

Was door dashing the staff was kind and

Service: 5

Andrew Johnson

The next time a customer comes through the drive thru, don't even ask them what sauces they would like. You guys were going to allow me to drive off without the drink I said for also! Terrible service! ?

Atmosphere: 3

Food: 3

Service: 1

John Cochran

Probably the best Taco Bell in Knoxville.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Mexican Pizza

Samantha “SamIam” Gilbreath

I would like to see the outlets work in the dining area I don't care the excuse I have a daughter who comes to eat there all the time and her phone usually isn't charged it's a essential to me. Mine also goes and this location isn't considered the best so I still expect these to work. I don't understanding why it's not a code violation at this point.

Atmosphere: 2

Food: 4

Service: 5

Dot Crowe

Always great food.

Food: 5

Service: 5

quickfoxxes

No receipt with the store number (so couldn't take the survey) no cutlery, no napkin, and no sauce!! Just the steak power bowl, with minimal ingredients. Guy on duty did not listen to my order, BUT he did not check that the order was complete. THIS IS A MANAGEMENT ISSUE. It does not happen on other shifts!!!!

Atmosphere: 4

Food: 4

Service: 1

Recommended dishes: Mexican Pizza

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