Krystal

1377 Union Ave, Memphis
(901) 726-1381

Recent Reviews

Linda Miller

Fast food fast, yes. My order was correct and ready!

Atmosphere: 5

Food: 5

Service: 5

Larry Jordan

Terrible ??

Malcolm Mathis

It has been a long time since I had ben to this Krystal location, and since I had to be in the area, I decided to stop by and get breakfast.I arrived around 10:00 am on a Friday, and went in, with about three other people already there. The counterman was busy, and it took him a bit to clear two others out, then he got around to taking my order.I ordered a three-egg breakfast, scrambled, sausage, toast and grits. He gave me the total, even before I had ordered my coffee, and I paid, sitting down at the counter facing the lot.As I was seated there, I heard him tell another customer, after me, that they had no coffee. Just shortly before my meal came up, he shared that information with me, and I ordered a diet coke.The meal arrived in a bag, even though it was labeled eat-in, and when I opened it, I was surprised at how small three eggs can be. The toast was buttered, but wait, did I order grits, or potatoes? I have never seen grits served with a scoop, like potatoes or ice cream.I can understand wanting to save on supplies, but it would be nice if they threw in a knife. I had only one plastic fork, wrapped singly.It was nice to be back, but I think I'll head to some other breakfast spots in the future.

Atmosphere: 3

Food: 3

Service: 3

Jaytonn Moore

Krystal’s has ALWAYS been one of my favorites but this location is very frustrating to visit. It seems that if I come between the hours of 7pm or later they say they’re having a shift change OR we just doing online orders OR we are not accepting cards, cash only. When I am lucky enough to get my order it’s always wrong (Ask for NO CHEESE and still get it)One male employee said he could take my money by Cash App. Several employees sitting in plain view but no one takes my order. I now drive several miles away to get Krystal’s and eat them in the car.

Atmosphere: 1

Service: 1

jamilah abrams

I placed an online order but get here and the doors locked..I'm told to pick up in drive thru. What's the purpose of online ordering, if I still have to wait 40 minutes to pick up food that was prepaid. Make it make

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: Grits

david parks

For the 3rd time this month and the 14th time this year, the "system is down. If you are closed, just say that you are closed. Don't leave me sitting at the kiosk for 10 minutes.

rockiki440

Place looks run down and filthy.Needs to be torn down and rebuilt.Regional manager needs to do a surprise visit to that place and check out how some of the employees

Atmosphere: 1

Food: 1

Service: 1

Lyvonne Thornton

WAITED FOR 30 MINUTESNOBODY SERVICE US!!YOU COULD SEE PEOPLE MOVING AROUND IN THE RESTAURANT!!CAR AHEAD OF US PULL OFF!WE EVENTUALLY PULL OFF!!!WATCH SEVERAL VEHICLES PULL OFF!!

Service: 1

SRSLICK69

I had to come here to get my Krystal burgers because the store on popular Ave had doors look at 5 and was close saying they wasn't taking any

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheese Krystal, Famous Krystal

Shane Terrell

Good service, great

Atmosphere: 5

Food: 5

Service: 5

Reginald Flowers

Staff what's friendly I feel it is a safe location ?

Shane

At 8:07 pm said their system was down but I clearly saw the information on the

Atmosphere: 1

Food: 1

Service: 1

Talisha Morris

I've been trying to get my refund since my order was never delivered and I will not order from that ghetto ratchet Location ever again you'll think by its been close to Downtown Memphis the restaurant would be better NOT I NEED MY REFUND PLEASE. And it's sad that this is the only way u can contact someone

Kim Fredericks

This place was HORRIBLE!!!! Service was terrible, and I've never seen GRAY burgers!!!! I was under a false assumption they would taste like "you know who's" burgers...WRONG! Spent a ridiculous amount of money, just to throw them away at the next gas station.

Atmosphere: 1

Food: 1

Service: 1

The Bear

The food was gross chilli was Garbage . The guy at the window had no good customer service. Just flung my food at me . I love krystal but I will NEVER GO TO THE ONE ON UNION AGAIN. FIRE THE WHOLE STAFF AND START

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Chili, Sandwich

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