so why is the rest of the world wearing mask but Steak N Shake employees are not ? Also, made an order and all burgers were no mayo . I get home and EVERY SINGLE ONE I ORDERED HAD NO MUSTARD .. THEY ALL HAD MAYO ! I won't be back. This location was once amazing, but now it is just sad .
Valinsia Wilson
They very trifling not clean and sanitize at all they have bugs in their food
Sakita Clark
I hadn't eaten here in a very long time, due to my last experience which was horrible to say the least. I ate here this past Saturday, and I much say the food was hot, and very tasty. I can say that you can tell there has been changes to this establishment just by how delicious the food tasted.
Parker Hemphill
Its fast. Wish they would actually salt their fries.
Charles H. Rooks
Horrible drive thru experience, out of large cups, only had small cups.They were also out of ketchup packages, sold me cold fries ? but no ketchup. Young, inexperienced cashier at the window. I would not recommend their drive thru. Service was horrible.
Alaina Ngo
They didn't want to answer the phone for my online order then they kept giving away my food to the drive through patrons. I saw them keep taking out of my bag to put into different ones then pass them out of the window. Took almost an hour. Food was good though.
Sherry McCulley
Credit cards only right now, the food was awesome
Kat Sparks
Honestly you're better off buying the stuff at home and cooking it yourself. Wait was over 30 minutes and when we got our food it was cold and not correct. Not to mention the lady working the drive thru had a very horrendous attitude. I'm typically not one to turn into a Karen but geez.
Ace C.
I ordered $9 worth of food and it took them 15 minutes to make it when it was 2 $4 meal items. I ordered seasoning for fries and everything on my burger and they were both plain with nothing on them. I had a meat patty with cheese. If I really wanted to I could bring it up to someone higher but I work fast food so I'm cutting some slack for you
THEY DONT ACCEPT WALK-UPS .THEY ONLY HAVE DEIVE THRU AND WOULD LET US ORDER FOOD LIKE HOW D***
Donna M.
I haven't eaten at Steak 'n Shake in about 3 years. Time to try it again, as I pass by often, & it looks like they could use the business. For starters, it might help if they replaced the blown-out sky-sign that towers over the highway where thousands of vehicles pass by daily. It's been gone for a while. Cashier was All Business, neither Greeted nor Thanked me, though there were no vehicles behind me. Sandwich was sloppily thrown together ~ Why the need to hurry? I had to reassemble it. Bun was smashed, & the Tomato had not been cored!
Elias Mendez
Food wasnt received correctly upon ordering.Did not ring me up for two kid meals(so kids did not receive drink)Hot dogs and fries were coldAnd apparently instead of telling me they were out of hotdog buns they give us 2 hotdogs on slices of bread. I feel like they charged me way too much for the quality of food I received. Used to be my family's favorite place but over the past 2 years it has crashed and burned in my opinion.
Dewauyn Thompson
My burger was not very hot but warm and the French fries was ok
Bruce Parker
I arrived at closing time on the dot! I wasn’t aware Steak n Shake closed at 9 pm! Well I gotta say I pulled up to the window and the young lady that greeted was very polite. I apologized for coming at closing time. My wife and I have been on the road for 12 hours coming out of Austin TX. Anyway, the young lady I believe she said her name was Sham insisted I give her my order. What an awesome thing to do she could have sent me on my way. She was so gracious I just wish more people were like her! Thank you again Sham and the rest of the crew! A+
so why is the rest of the world wearing mask but Steak N Shake employees are not ? Also, made an order and all burgers were no mayo . I get home and EVERY SINGLE ONE I ORDERED HAD NO MUSTARD .. THEY ALL HAD MAYO ! I won't be back. This location was once amazing, but now it is just sad .
They very trifling not clean and sanitize at all they have bugs in their food
I hadn't eaten here in a very long time, due to my last experience which was horrible to say the least. I ate here this past Saturday, and I much say the food was hot, and very tasty. I can say that you can tell there has been changes to this establishment just by how delicious the food tasted.
Its fast. Wish they would actually salt their fries.
Horrible drive thru experience, out of large cups, only had small cups.They were also out of ketchup packages, sold me cold fries ? but no ketchup. Young, inexperienced cashier at the window. I would not recommend their drive thru. Service was horrible.
They didn't want to answer the phone for my online order then they kept giving away my food to the drive through patrons. I saw them keep taking out of my bag to put into different ones then pass them out of the window. Took almost an hour. Food was good though.
Credit cards only right now, the food was awesome
Honestly you're better off buying the stuff at home and cooking it yourself. Wait was over 30 minutes and when we got our food it was cold and not correct. Not to mention the lady working the drive thru had a very horrendous attitude. I'm typically not one to turn into a Karen but geez.
I ordered $9 worth of food and it took them 15 minutes to make it when it was 2 $4 meal items. I ordered seasoning for fries and everything on my burger and they were both plain with nothing on them. I had a meat patty with cheese. If I really wanted to I could bring it up to someone higher but I work fast food so I'm cutting some slack for you
Kind of slow service, food was decent.
Restaurantji Recommends
THEY DONT ACCEPT WALK-UPS .THEY ONLY HAVE DEIVE THRU AND WOULD LET US ORDER FOOD LIKE HOW D***
I haven't eaten at Steak 'n Shake in about 3 years. Time to try it again, as I pass by often, & it looks like they could use the business. For starters, it might help if they replaced the blown-out sky-sign that towers over the highway where thousands of vehicles pass by daily. It's been gone for a while. Cashier was All Business, neither Greeted nor Thanked me, though there were no vehicles behind me. Sandwich was sloppily thrown together ~ Why the need to hurry? I had to reassemble it. Bun was smashed, & the Tomato had not been cored!
Food wasnt received correctly upon ordering.Did not ring me up for two kid meals(so kids did not receive drink)Hot dogs and fries were coldAnd apparently instead of telling me they were out of hotdog buns they give us 2 hotdogs on slices of bread. I feel like they charged me way too much for the quality of food I received. Used to be my family's favorite place but over the past 2 years it has crashed and burned in my opinion.
My burger was not very hot but warm and the French fries was ok
I arrived at closing time on the dot! I wasn’t aware Steak n Shake closed at 9 pm! Well I gotta say I pulled up to the window and the young lady that greeted was very polite. I apologized for coming at closing time. My wife and I have been on the road for 12 hours coming out of Austin TX. Anyway, the young lady I believe she said her name was Sham insisted I give her my order. What an awesome thing to do she could have sent me on my way. She was so gracious I just wish more people were like her! Thank you again Sham and the rest of the crew! A+