Zaxby's Chicken Fingers & Buffalo Wings

2228 Gallatin Pike N, Madison
(615) 448-6817

Recent Reviews

Kait Murray

What an awful experience. This location has the absolute worst staff we have ever seen. No one was prepared to work and they especially were not prepared in life with manners or kindness. Take your business to the one in White House + Springfield and you will not be disappointed. I stood up there waiting on the worker to help me, all I needed was silverware. My husband eventually came up there and took my place because my food was getting cold. I was looked directly at by multiple workers and no one offered to ask if I needed anything. I did not end up finishing my meal so I had to go up and ask for a box, again I was walked right past by multiple workers and the lady that ended up handing me my box was so awful. She ended up hitting her fist and made an awful childish sound once she handed me my box and I walked off. This is a great way to get fired and lose business. If you don’t want to help people out, go home and sit on your couch or get a job at a funeral home where it is silent and you have no one to argue with ??‍♀️

Atmosphere: 1

Food: 1

Service: 1

Paula B

Need to up your game Zaxbys. Almost $12 for salad, had to pick out most of the cucumbers & about 1/3 of the lettuce that looked like it should've been thrown away a few days

Atmosphere: 3

Food: 2

Service: 3

Jewelz Sawyers

THIS ZAXBY'S IS SO AMAZING!!! YOU WANT EVERYTHING POSITIVE AND FOOD IS TO LITTERLY TO DIE FOR!!!!. CUSTOMER SERVICE, EMPLOYEES, ACTUALLY REAL POLITE, PROFESSIONAL,. IF I COULD CHOSE S ONONE SOOT TO GO EAT AT JUDGEMENTAL. HANDS DOWN THIS IS THE BEST PLACE TO GET WHAT YOU HAVE PAYED FORParking: Free PARKINGKid-friendliness: Kid friendly.Wheelchair accessibility: Love helping ppl in wheelchair s in and out of the restaurant

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Extra Sauce

Renee “tnvolfan” Young

We were disappointed in this location. We stopped in for dinner. I ordered the Zensation Salad. I was expecting for it to look like the picture but it was lacking alot. Was very small for $9.99 and it didn't look to have all of the toppings as pictured. The egg roll was nice however. The coke zero tasted like it was almost out in the machine, so I switched it for watery sweet tea. The employees, especially the front register, acted as if she didn't want to be there and was not friendly at all. We won't be visiting here again.

David Jr

The employees are so nice ? food is made quickly and always

Atmosphere: 5

Food: 5

Service: 5

Laura Rodriguez

This location: Rude. I asked the guy at the drive thru for ketchup and he said no, then gave me 3 packets. Then said if I want more it’s .35 cents and closed the drive thru window. They need to get better employees.

Atmosphere: 1

Food: 3

Service: 1

Destiny T.

food was good. They forgot all my Zaxby sauce then they put too much ice in my drink so it taste like water down soda no straws no forks and they gave us boneless wings when it was supposed to be traditional wings won't go to the Zaxby's ever again do not work recommend and their server was OK the dude at the window was high

Tha Goat

Food was cold fries was in warmer for a while must cooked to much on there rush n gave me the ends very

Atmosphere: 1

Food: 1

Service: 1

Lamont Holbert Sr

This is a great fast food restaurant to eat and dine in. In my opinion you should get their sauce

Jesse Qualls

Always a good place to eat fresh food however no greens

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Chicken Fingerz Platter

joe neal

Simply asked how many I can get with chicken fingers drive through lady was straight rude we a chicken plate. Once again a rude comment. I guess it was because I was white.I'll be contacting corporate over this rude employee.

Atmosphere: 1

Food: 2

Service: 1

Rebecca

It was so hot inside that it was miserable. Tea had not been checked and was completely

Atmosphere: 3

Food: 4

Service: 3

Carrie Tayes

The Cobb salad with grilled chicken is very good and the salad is always fresh Love it.

Food: 5

Pam White

July tried the philly cheese sandwich grilled chicken awesome highly

Food: 5

Service: 5

Crystal Morphis

Food was hot, but fries were very soggy..order taker was informative but in sarcastic way..? just be

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Big Zax Snak Meal

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Zaxby's Chicken Fingers & Buffalo Wings

2228 Gallatin Pike N, Madison, TN 37115
(615) 448-6817