2303 Dayton Blvd, Red Bank
Just the facts: they always either get my order wrong or leave off at least one item I've paid for out of the bag. They make each car wait until the car at the window has their order before taking another order. And it's not an uncommon occurrence to have a poor customer service experience with the staff.
Look guys, we get there's been a pandemic, and everyone is struggling or understaffed. We get the drive thru is always going to be 45 min. But it's been the last 8 times and our order is wrong. Every time. When I go after work in the evening the fellow working the drive thru seems to be playing at being unintelligible or just doesn't care. Generally the customer service is noncaring or downright rude at this location on what I assume is 2nd shift. We eat here because my toddler loves tacos, but it's not worth it anymore.
Smelled like something died in my fresco fiesta potatoes. No exaggeration. Seriously a varmint smell. And they forgot the pico de Gallo.
Taco Bell IN GENERAL.... has really become so terrible!!! They have taken EVERYTHING OFF THE MENU, that was even good! No Mexian pizza, no Taco salad, no Mexican melts, I could go on!!Will eat ANYWHERE ELSE any time!!!
Everything I ordered was wrong. I called talked to the mgr. he said come back and I will make it right. I went back the next day and talked to the assistant mgr because the mgr was not there. She told me she would make it herself and it would be right this time. I got home and AGAIN it was wrong! I would not recommend this Taco Bell to anyone. Jerry Tollett
Drive thru is consistently backed up to the road and slow. 20-30 minutes in line is standard and the food quality is very inconsistent. Only giving two stars instead of one because the staff are always very friendly and professional.
The food is fine, but they almost always get your order wrong. The drive thru is slow. For some reason they only do one customer at a time.I much prefer the Broad Street Taco Bell.
A great place to grab a protein snack such as a bean burrito
Even though they're always busy, they are fast and nice. Best taco bell close by.
I've lost count of how many times the Red Bank Taco Bell has messed up my drive thru order. My wife is the only one in the family that actually likes Taco Bell, and she now agrees that this location is indeed the worst. Avoid these invalids at all cost.
Very friendly and all of our special requests and customized orders are always correct.
Nobody seems to be working here right now. Twenty minutes in the drive through line midday and the line didn’t move once. We were too far back to have any more time to wait & left.
Friendly, fast service. The lady who was cleaning had our cups for us before we were even done ordering on the touchscreen.
ALWAYS gets my order wrong. I’ve tried several times and it never fails. Not to mention a worker was driving through and cutting people off because “to many orders we need a break, tell your friends”
Service is fast and friendly and so far since the new store opened all our orders have been correct
2303 Dayton Blvd, Red Bank, TN 37415