Pollo Loco

1732 Newport Hwy, Sevierville
(865) 286-5514

Recent Reviews

XSTATIC

If you’re looking for a good lunch, or to feast on a nice dinner, I highly recommend this restaurant the prices are good and the staff as well are outgoing and make sure your well taken care of. Definitely will be back

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chori-Pollo

justin Lee

Family kids and I love it, great service!!

Atmosphere: 4

Food: 5

Service: 4

Brandi Wright

Great food, friendly and fast

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Fajitas, Street Tacos, Chips, Cheese Dip

Eyce & Mack29

The prices do not match. They charge 2.00 for sour cream the size of .25c.

Brandi Haus

Great food, friendly and fast

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Fajitas, Pollo Loco, Street Tacos, Chips, Cheese Dip

Dion Sarita Acevedo

Real good & authentic Mexican food! Service was great & food was out quick!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Steak Fajita, Shredded Chicken Chimichanga Lunch, Chips and Salsa, Steak, Burritos

Berta L L

Good service, the order was prepared quickly.For the atmosphere a little music wouldn't hurt.Thank you for your service.

Atmosphere: 3

Food: 3

Service: 4

Laura Johnson

Great place, better than some of our places back home in South Carolina. The pineapple chicken is my favorite. Will be going back , next time we are back in town.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chips and Salsa, Chicken Fajitas, Pollo Loco, Cheese Dip

Rachel LaFraniere

Never had a bad meal here & the staff is wonderful! The manager is a great leader & fabulous person. It’s my favorite Mexican restaurant.

Atmosphere: 5

Food: 5

Service: 5

Bradley M

BEWARE OF GRATUITY ALREADY ADDED. No bill provided except microprint on a tablet after they have your card. Found items unordered items on ticket. Locals may be aware of the gimmicks, but it's obvious they take advantage of tourists. Service was below that of a fast food place. (Waiter did not come back after food was delivered) Meats were bland and dry. Sauce toppings were scarce. Do not recommend!

Atmosphere: 3

Food: 2

Service: 1

Rebecca Shearer

The server did not care about us at all! First when he brought us our salsa and chips he got salsa on his hands and wiped it on our table in front of us LOL. We ended up having to go look for him three times because we needed things and he only came to the table once to check on us. Then when we ordered our food I found a cheaper way to order what I wanted, yet he rang it up for the most to charge us.

Atmosphere: 2

Food: 4

Service: 2

Recommended dishes: Street Tacos

stephanie mckay

The food wasn't very good, they charged me 4.99 for Charro beans without telling me they were extra even though my meal was supposed to come with refried beans & rice (which I didn't get) then tried to charge us for 2 bowls of beans. They don't show you your receipt until after you paid. They also charge us 15% gratuity so since we didn't see our receipt we didn't know and double tripped our waiter even though he never refilled our waters etc. Horrible experience!!

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Chips and Salsa

Jus

Mediocre atmosphere, Food looked really good taste was bland, portion was good. We waited 2 or 3 times on things that we didn't get. Solid Mexican food but not Great Mexican food. The shrimp chip dip was the overall hit for us.

Atmosphere: 4

Food: 4

Service: 4

Philip B.

Excellent food and service. Affordable prices and generous portions!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Shredded Chicken Chimichanga Lunch, Chips and Salsa, Pollo Loco, Street Tacos, Cheese Dip

Jen Bauer

They served one of the best taco salads I have had in a long time, with perfectly seasoned beef. The horchata had too much cinnamon for our preference, though.

Atmosphere: 4

Food: 4

Service: 4

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