Ordered 17 Krystal's no cheese 3 fries and 1 chilli. Was shocked when we were told the total charge. One Krystal's 1.69 large chili in 4oz bowl 6.00. and was charged for cheese. Been coming to Krystal for 50 or more years when you ordered in your car and Krystals were in red basket and 10 cents a piece on Friday. I guess we are going to have to stop coming unless prices come down.
Atmosphere: 3
Food: 3
Service: 3
Sarah Johns-Goodman
Has gone WAY DOWNHILL with a HUGE Price hike! Not Worth it!
Atmosphere: 1
Food: 1
Service: 1
Theresa Ammons Pinkston
I had the chicken on a bun (Chic?) and fries with a Coke. The chicken was very good despite having mayo and pickles on it. And the fries are awesome!!
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Fries, Chili Cheese Fries
Angie Wood
Man I am so glad this place is back and running with my friend! Love his attitude and the dood is always fresh!
Atmosphere: 4
Food: 5
Service: 5
Mary Jo Morris
Who doesn't love a Krystal? I do. This Krystal was amazing. We ordered a lot and they were great. But once again.... I don't get why they give out so many condiments. Please stop raising prices cause your employees think people need 26 packs of ketchup for 2 orders of ?. My kitchen drawer thanks you.
Food: 5
Service: 5
Jill Collins
I felt like the person taking orders was a little brash and loud. The drive-thru was pretty slow, but the food was fresh. Usually, when I visit this Krystal, the fries have been sitting for a while, but this time, they were hot and fresh. Overall this visit was better than most.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Original Krystal, Fries
Wes Derryberry
Too bad they are sooooooo slow and don't seem to care. This is most of the locations now, what a shame.
Atmosphere: 1
Food: 2
Service: 1
Brian Adams
The food was hot and good. It is drive thru only, so no real atmosphere.
Food was good but the service took 35 mins and it wasn't
Food: 4
Service: 2
Mirella Renovato
Drive thru is not open 24 hrs, drove up 10pm and was told they were closed
Renee Frey
They are normally quick, friendly, and timely. It's nice to be able to get in and out. My favorite is a number 4 all cheese. Especially chili cheese fries.
Atmosphere: 4
Food: 4
Service: 4
Casey Watson
The burgers were all scrunched up and squished serve food you would like to serve your family. Do not smoke outside in your outside storage building and then go in and cook somebody's food.
Atmosphere: 2
Food: 2
Service: 2
Steve Robinson
Asked for Krystals with cheese plain. Specified no onions and requested them to make fresh krystals and not scrape the onions off of old ones. The lady refused and after some back and forth conversation she was very rude and beligerent when I informed her that scraping onions off was unacceptable and I informed her that I should be able to request fresh krystals on a clean grill as I have at many other loactions before. She informed me that that was just the way this location did it and rudely said that I can just go and have myself a good day. She then hung up speaking to me over the intercom. Very lazy in my opinion and very very rude. Side note: There were no other customers in sight and the business continued to be empty as I sat in the parking lot to type this review. Now empty for over 20 minutes. Only employee cars in the side drive thru. 4/21/2023, 2:30 pm Location Springfield, Tn.
Drive
Atmosphere: 5
Food: 5
Service: 5
Great service, fresh
Atmosphere: 5
Food: 5
Service: 5
Ordered 17 Krystal's no cheese 3 fries and 1 chilli. Was shocked when we were told the total charge. One Krystal's 1.69 large chili in 4oz bowl 6.00. and was charged for cheese. Been coming to Krystal for 50 or more years when you ordered in your car and Krystals were in red basket and 10 cents a piece on Friday. I guess we are going to have to stop coming unless prices come down.
Atmosphere: 3
Food: 3
Service: 3
Has gone WAY DOWNHILL with a HUGE Price hike! Not Worth it!
Atmosphere: 1
Food: 1
Service: 1
I had the chicken on a bun (Chic?) and fries with a Coke. The chicken was very good despite having mayo and pickles on it. And the fries are awesome!!
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Fries, Chili Cheese Fries
Man I am so glad this place is back and running with my friend! Love his attitude and the dood is always fresh!
Atmosphere: 4
Food: 5
Service: 5
Who doesn't love a Krystal? I do. This Krystal was amazing. We ordered a lot and they were great. But once again.... I don't get why they give out so many condiments. Please stop raising prices cause your employees think people need 26 packs of ketchup for 2 orders of ?. My kitchen drawer thanks you.
Food: 5
Service: 5
I felt like the person taking orders was a little brash and loud. The drive-thru was pretty slow, but the food was fresh. Usually, when I visit this Krystal, the fries have been sitting for a while, but this time, they were hot and fresh. Overall this visit was better than most.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Original Krystal, Fries
Too bad they are sooooooo slow and don't seem to care. This is most of the locations now, what a shame.
Atmosphere: 1
Food: 2
Service: 1
The food was hot and good. It is drive thru only, so no real atmosphere.
Atmosphere: 1
Food: 4
Service: 4
Restaurantji Recommends
Food was good but the service took 35 mins and it wasn't
Food: 4
Service: 2
Drive thru is not open 24 hrs, drove up 10pm and was told they were closed
They are normally quick, friendly, and timely. It's nice to be able to get in and out. My favorite is a number 4 all cheese. Especially chili cheese fries.
Atmosphere: 4
Food: 4
Service: 4
The burgers were all scrunched up and squished serve food you would like to serve your family. Do not smoke outside in your outside storage building and then go in and cook somebody's food.
Atmosphere: 2
Food: 2
Service: 2
Asked for Krystals with cheese plain. Specified no onions and requested them to make fresh krystals and not scrape the onions off of old ones. The lady refused and after some back and forth conversation she was very rude and beligerent when I informed her that scraping onions off was unacceptable and I informed her that I should be able to request fresh krystals on a clean grill as I have at many other loactions before. She informed me that that was just the way this location did it and rudely said that I can just go and have myself a good day. She then hung up speaking to me over the intercom. Very lazy in my opinion and very very rude. Side note: There were no other customers in sight and the business continued to be empty as I sat in the parking lot to type this review. Now empty for over 20 minutes. Only employee cars in the side drive thru. 4/21/2023, 2:30 pm Location Springfield, Tn.