I have eaten at this restaurant several times and I have been pleased every time, the food is spectacular and the service is excellent and the prices are very good!
Atmosphere: 5
Food: 5
Service: 5
Kat Hendershot
Called twice on two separate occasions to confirm the closing time and it matched what Google said. Showed up an hour before and they refused to serve us and said they were already closed, even though we spoke to an employee.
Brandy Mullane
If I could give this place negative zero stars I would... I just moved to Amarillo 2 days ago into one of the historic homes on route 66. After a long 2 days of moving everything in, I wanted to treat my family to a nice dinner for their help. It was about 6pm this evening and we had a party of 7. We went in and announced our party and asked to sit outside. It took over 10 minutes for anyone to even come to our table to greet us, take drink orders, etc... we finally got some chips and salsa and I went inside to ask for a salt and pepper shaker. As soon as I walked through the door, all I hear is one of the servers complaining about another customer to the hostess. And using the most foul language. F bombs, calling the customer the b word, etc... I reminded her that I was standing there and she was behaving very unprofessionally. She proceeded to tell me rudely that she was not talking to me, but to her coworker and I told her that's not the way to behave or talk in front of customers and she rolled her eyes and walked away. So I went back to my table. After being out there for a little bit, we got our drinks and one got spilled immediately. I sent my 12 year old daughter to ask for a replacement and the waitress (a different girl) who greeted her was also very rude and unprofessional, seemingly annoyed by her request, and rolled her eyes saying she'd send someone out, and my daughter observed and commented on how rude she was being. A moment later my nephew who is 11 walked in to change his clothes from the spill and overheard this same waitress talking to another girl and calling my 12 yr old the b word. She's a 12 year old child. So we asked for the manager and the manager seemed very annoyed with us when we told her what had transpired just in the first 20 minutes of our visit there. She offered us free appetizers and said she'd talk to the wait staff. We started talking about going somewhere else and she was saying she had to see if the kitchen had started out order, like we wouldn't be able to leave if so. But at this point we were no longer interested in patronizing this establishment, especially after the manager seemed so annoyed to have to handle the staff. I worked in restaurant management for 17 years and was astounded by the way the staff and management treated us as customers. There are 1000 more places in Amarillo we can spend our money, and with a party of 7 all ordering off the full menu, not kids meals, I would expect some hospitality and decent customer service, as we were expecting to spend quite a bit of money. Especially on old Route 66. I'm sure this location is a big money maker for Broceros as a company and their staff. But you can count on the fact that they will never see a dollar of mine and I had anticipated spending plenty on this strip, as I plan on living in this location for a very long time. I'm hoping the owner reads this review. In my experience, when the staff behaves this way, it's usually attributed to bad management. You all need to clean house and start over.... Or close the place down. Your restaurant and staff just took and big L tonight. And for anyone traveling or passing thru expecting to get good service from this place because it's on Route 66, just go somewhere else. Amarillo is supposedly known for people being friendly, but for us new to the community and wanting to spend our money with you, you just left a terrible taste in my mouth and I'll never be back. I'm also going to tell everyone I know (which is a lot of people) not to patronize your establishment until y'all clean up your act. Too bad I didn't get to try the food. It certainly has to be better than the service.
Atmosphere: 1
Food: 1
Service: 1
Lucy Angle
Very authentic and salsa / flour tortillas homemade in heart of Historic Route 66.
Atmosphere: 3
Food: 4
Service: 3
Lily Benitez
Best place to go for food or when you are wanting Mexican food .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Med Chips & Salsa, Street Tacos, Shrimp Fajitas, Queso Dip, Enchilada
Nate
Food was gross and what little I did eat I got food poisoning from it. Trip to the ER and medicine is what this place cost me.
Atmosphere: 1
Food: 1
Service: 1
Jose Alfredo Caballero Barrera
The dishes are terrible and very
Atmosphere: 3
Food: 1
Service: 4
Juan Ramirez
Great
Atmosphere: 5
Food: 5
Service: 5
Luis P Mireles
Joel our server was SUPER AMAZING!!! the food was outstanding, I got the flautas dinner and my wife got the queso enchilada plate and both superb!!! The hostess was seating tables to the beat of the music, homegirl was doing the damn thing. Great place on a Saturday night!!!!! Everyone knew everyone, it was so great!!!!
Atmosphere: 5
Food: 5
Service: 5
Cindy B
No fuss or frills, just great food. If you're passing through Amarillo and craving Tex-Mex, this is the place to go.
Excellent prompt service. Very friendly atmosphere. Delicious food.Wheelchair accessibility: They will rearrange to accommodate a wheelchair.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Med Chips & Salsa, Tacos Al Carbon, Nachos
Tabitha Bentley
Food and service are amazing only thing was the tamales were very dried out ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Med Chips & Salsa, Al Pastor, Burrito, Carne Asada, Carnitas, Rice and Beans, Seafood Enchiladas, Street Tacos, Shrimp Fajitas, Queso Dip, Enchilada, Beans and Rice
Betty Jane
First time here and last time here, first impression of this restaurant was not good it looks trashy inside and out, bad service and the food is nasty i ordered an enchilada plate wich all the food in my plate was cold the corn tortillas they use are no good they are those ugly white nasty corn tortillas that stink i don't recommend this place to no one don't come here u will be disappointed and it will be a waste of money. I did complain and all they could say was sorry. As i said we will not be coming here ever again.
Atmosphere: 1
Food: 1
Service: 1
Emily Tucker
Outrageously good food!!! The enchiladas were amazing, and our server was so friendly. We also got an order of nopales and they were outstanding as well. Got a draft Modelo that was bigger than my face. Great prices and amazing food. Highly recommend!
I have eaten at this restaurant several times and I have been pleased every time, the food is spectacular and the service is excellent and the prices are very good!
Atmosphere: 5
Food: 5
Service: 5
Called twice on two separate occasions to confirm the closing time and it matched what Google said. Showed up an hour before and they refused to serve us and said they were already closed, even though we spoke to an employee.
If I could give this place negative zero stars I would... I just moved to Amarillo 2 days ago into one of the historic homes on route 66. After a long 2 days of moving everything in, I wanted to treat my family to a nice dinner for their help. It was about 6pm this evening and we had a party of 7. We went in and announced our party and asked to sit outside. It took over 10 minutes for anyone to even come to our table to greet us, take drink orders, etc... we finally got some chips and salsa and I went inside to ask for a salt and pepper shaker. As soon as I walked through the door, all I hear is one of the servers complaining about another customer to the hostess. And using the most foul language. F bombs, calling the customer the b word, etc... I reminded her that I was standing there and she was behaving very unprofessionally. She proceeded to tell me rudely that she was not talking to me, but to her coworker and I told her that's not the way to behave or talk in front of customers and she rolled her eyes and walked away. So I went back to my table. After being out there for a little bit, we got our drinks and one got spilled immediately. I sent my 12 year old daughter to ask for a replacement and the waitress (a different girl) who greeted her was also very rude and unprofessional, seemingly annoyed by her request, and rolled her eyes saying she'd send someone out, and my daughter observed and commented on how rude she was being. A moment later my nephew who is 11 walked in to change his clothes from the spill and overheard this same waitress talking to another girl and calling my 12 yr old the b word. She's a 12 year old child. So we asked for the manager and the manager seemed very annoyed with us when we told her what had transpired just in the first 20 minutes of our visit there. She offered us free appetizers and said she'd talk to the wait staff. We started talking about going somewhere else and she was saying she had to see if the kitchen had started out order, like we wouldn't be able to leave if so. But at this point we were no longer interested in patronizing this establishment, especially after the manager seemed so annoyed to have to handle the staff. I worked in restaurant management for 17 years and was astounded by the way the staff and management treated us as customers. There are 1000 more places in Amarillo we can spend our money, and with a party of 7 all ordering off the full menu, not kids meals, I would expect some hospitality and decent customer service, as we were expecting to spend quite a bit of money. Especially on old Route 66. I'm sure this location is a big money maker for Broceros as a company and their staff. But you can count on the fact that they will never see a dollar of mine and I had anticipated spending plenty on this strip, as I plan on living in this location for a very long time. I'm hoping the owner reads this review. In my experience, when the staff behaves this way, it's usually attributed to bad management. You all need to clean house and start over.... Or close the place down. Your restaurant and staff just took and big L tonight. And for anyone traveling or passing thru expecting to get good service from this place because it's on Route 66, just go somewhere else. Amarillo is supposedly known for people being friendly, but for us new to the community and wanting to spend our money with you, you just left a terrible taste in my mouth and I'll never be back. I'm also going to tell everyone I know (which is a lot of people) not to patronize your establishment until y'all clean up your act. Too bad I didn't get to try the food. It certainly has to be better than the service.
Atmosphere: 1
Food: 1
Service: 1
Very authentic and salsa / flour tortillas homemade in heart of Historic Route 66.
Atmosphere: 3
Food: 4
Service: 3
Best place to go for food or when you are wanting Mexican food .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Med Chips & Salsa, Street Tacos, Shrimp Fajitas, Queso Dip, Enchilada
Food was gross and what little I did eat I got food poisoning from it. Trip to the ER and medicine is what this place cost me.
Atmosphere: 1
Food: 1
Service: 1
The dishes are terrible and very
Atmosphere: 3
Food: 1
Service: 4
Great
Atmosphere: 5
Food: 5
Service: 5
Joel our server was SUPER AMAZING!!! the food was outstanding, I got the flautas dinner and my wife got the queso enchilada plate and both superb!!! The hostess was seating tables to the beat of the music, homegirl was doing the damn thing. Great place on a Saturday night!!!!! Everyone knew everyone, it was so great!!!!
Atmosphere: 5
Food: 5
Service: 5
No fuss or frills, just great food. If you're passing through Amarillo and craving Tex-Mex, this is the place to go.
Atmosphere: 4
Food: 5
Service: 4
Restaurantji Recommends
Great Service and
Atmosphere: 5
Food: 5
Service: 5
Excellent prompt service. Very friendly atmosphere. Delicious food.Wheelchair accessibility: They will rearrange to accommodate a wheelchair.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Med Chips & Salsa, Tacos Al Carbon, Nachos
Food and service are amazing only thing was the tamales were very dried out ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Med Chips & Salsa, Al Pastor, Burrito, Carne Asada, Carnitas, Rice and Beans, Seafood Enchiladas, Street Tacos, Shrimp Fajitas, Queso Dip, Enchilada, Beans and Rice
First time here and last time here, first impression of this restaurant was not good it looks trashy inside and out, bad service and the food is nasty i ordered an enchilada plate wich all the food in my plate was cold the corn tortillas they use are no good they are those ugly white nasty corn tortillas that stink i don't recommend this place to no one don't come here u will be disappointed and it will be a waste of money. I did complain and all they could say was sorry. As i said we will not be coming here ever again.
Atmosphere: 1
Food: 1
Service: 1
Outrageously good food!!! The enchiladas were amazing, and our server was so friendly. We also got an order of nopales and they were outstanding as well. Got a draft Modelo that was bigger than my face. Great prices and amazing food. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5