3.23.24 - Delightful place. Our pizzas and Jalapeño poppers were delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The King, The Greek, Italian Poppers, Soup De Jour with Garlic Bread, Cheese Bread, Hot Italian Sub, The Scorcher Pizza
Melissa Haddix
It was very cozy in the restaurant. The waitress was very nice. The pizza was delicious. It's $22 for a extra large pizza.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cauliflower Crust
Brandon Cogdill
Casual vibe food was excellent and priced good! Friendly staff. Service was quick and clean!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The King, Buffalo Chicken
Ryan Weaver
I got there and was told my food was not ready yet. I was originally given a wait time of 15 minutes. The soup was placed in bags before I got there. I waited an additional 30 minutes. I got home, and the soup was cold. The mozzarella sticks were soggy and cold. The marinara sauce was practically tasteless. The food containers were all extremely greasy in the bags. The spaghetti tasted terrible and was also cold! It is not spaghetti noodles either. It is more like capellini noodles. I was told the potato soup had extemely fatty bacon. This was overall a horrible experience. It was over $70 for everything. Amarillo’s Italian game sucks big time. I suggest people get a consultant from Piada’s or The Cheesecake Factory.
Atmosphere: 1
Food: 1
Service: 1
Tayler P
The food was so flavor filled and delicious and the staff was so nice and attentive! Would highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Gina Villarreal
Paige was the best! She was personable and fun. The food was delicious!
Atmosphere: 5
Food: 5
Service: 5
None of Your business
Ladies and Gentleman and Owner: Paul. I don't really know where to start. I spent 100.00 tonight only to get frozen meatballs and ingredients missing out of our salad. The pizza was bland and there was really nothing fantastic about our dining experience. Meghan/Megan was your saving grace she understood each of our concerns and addressed them like she cared, unlike your manager on shift tonight 1/7/2023. I addressed those concerns with him and he said that there was really nothing he could do. Which translated to either his hands are tied by the owner or there was nothing he WOULD do. If you're going to charge 7.00 for a salad then you may want to make sure all the ingredients are in it, start missing ingredients, time to start discounting the item. Also the frozen meatballs that I can find in sam's club, target, walmart and costco. You are charging 11.49 for that and I can spend 10.00 in a store and get a 3 lbs of meatballs and cook them myself. I told your manager that our server should of been informed and he had the audacity to say that she just got there and that she should have checked the out of food list. I spoke to our server Meghan/Megan and she said that they didn't tell her and that the sun dried tomatoes ran out mid shift. I told our server that I didn't blame her at all for not knowing because I could see it in her eyes that she had no clue the item ran out and if it ran out mid shift why is she supposed to suddenly go look at a list when she should be working. It is YOUR manager's responsibility to inform the employees something ran out, not throw them under the bus to make himself look like what? someone special who doesn't have to take accountability. I was going to call you personally but decided that you need to be held accountable and need to get your higher standards back. What is even more shocking is there is a grocery store right by you and no one could run over to get tomatoes once they saw they were running low? Either way this is not alright. Also, you are charging your customers to use a credit card and I'm here to tell you, that if you produced full prepared dishes not missing ingredients and a better superior product then maybe you could charge better prices dare I say earn the right to raise prices then you wouldn't have to charge a credit card fee at all. You have all the symptoms of a business that is starting to struggle and if you can't get this right then you will deserve to close. Also customers beware that they are not only charging you the tax they are legally obligated to charge, they also use the tax and the credit card fee to bolster the pre-figured tip amounts on the check. THIS IS WRONG and ignorant. Tip should only come from subtotal, nothing else.
Atmosphere: 5
Food: 2
Service: 3
Chris Knight
Can't tell about the food haven't even gotten it. Sat 30 mins with hardly any other customers in the place. Ordered still no food and people that came in after us had already gotten there food that came 15 mins after us. Still haven't been checked up on. Bartender addressed us like we were a inconvenience to have to seat there. Had the burger but why would you have a burger that is describe as a pizzas and to look like a pizza to come out to taste noughting but taco seasoning. That's all you could taste was taco seasoning no cheese tate couldn't even taste the tomato sauce. Wow......Worst burger I have had... Couldn't even eat it. Wouldn't recommend this place
Atmosphere: 5
Food: 1
Service: 2
Paul Fastnacht
We are from Albuquerque stopped for the night. Picked this place based on reviews. It is absolutely great. Ordered the King pizza. Fresh ingredients & it was delicious!! Service was excellent. This is place is legit. Put it on your place to eat for sure.
Great gluten free options. Food is also good! My family loves it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Gluten Free
Terry Richardson
Sometimes you get lucky finding a place like this on your travels!! Palio's was a great find!
Atmosphere: 5
Food: 5
Service: 5
kevin bynum
Very good customer service! Food is delicious and definitely reasonably priced! We'll be back again!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cauliflower Crust, Jalape
Rita M
Over the years I have often visited this restaurant by dining in with family/friends or call-in order. Usually, the food and the experience are great. However, last Friday I called in an order; unfortunately, because of the heavy afternoon hour traffic, I could not pick up the order in a timely manner to return to work. Out of common courtesy, thinking it was the right thing to do, I called the restaurant (the person answered giving their name) apological to cancel the food order and attempted to explain the situation. The person who answered was inconsiderate and made rude remarks towards me. With one of her remarks being "What am I supposed to do with this food that we made for you?" I was stunned by her behavior because I had never canceled an order here before. Not once did I engage in her rudeness, so I ask to speak to the manager. She then told me there was no one else or higher I could speak to and hung-up on me. Since I had the person’s name, after work, I did visit the restaurant with hopes of speaking with the manager. The kind person who assisted me told that--"that manager had left and the person you spoke to earlier was the manager's/owner's wife". Imagine that! ***Beware, if she was unseemly rude to me, she will be rude to someone else.
Wonderful
Atmosphere: 5
Food: 5
Service: 5
3.23.24 - Delightful place. Our pizzas and Jalapeño poppers were delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The King, The Greek, Italian Poppers, Soup De Jour with Garlic Bread, Cheese Bread, Hot Italian Sub, The Scorcher Pizza
It was very cozy in the restaurant. The waitress was very nice. The pizza was delicious. It's $22 for a extra large pizza.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cauliflower Crust
Casual vibe food was excellent and priced good! Friendly staff. Service was quick and clean!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The King, Buffalo Chicken
I got there and was told my food was not ready yet. I was originally given a wait time of 15 minutes. The soup was placed in bags before I got there. I waited an additional 30 minutes. I got home, and the soup was cold. The mozzarella sticks were soggy and cold. The marinara sauce was practically tasteless. The food containers were all extremely greasy in the bags. The spaghetti tasted terrible and was also cold! It is not spaghetti noodles either. It is more like capellini noodles. I was told the potato soup had extemely fatty bacon. This was overall a horrible experience. It was over $70 for everything. Amarillo’s Italian game sucks big time. I suggest people get a consultant from Piada’s or The Cheesecake Factory.
Atmosphere: 1
Food: 1
Service: 1
The food was so flavor filled and delicious and the staff was so nice and attentive! Would highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Paige was the best! She was personable and fun. The food was delicious!
Atmosphere: 5
Food: 5
Service: 5
Ladies and Gentleman and Owner: Paul. I don't really know where to start. I spent 100.00 tonight only to get frozen meatballs and ingredients missing out of our salad. The pizza was bland and there was really nothing fantastic about our dining experience. Meghan/Megan was your saving grace she understood each of our concerns and addressed them like she cared, unlike your manager on shift tonight 1/7/2023. I addressed those concerns with him and he said that there was really nothing he could do. Which translated to either his hands are tied by the owner or there was nothing he WOULD do. If you're going to charge 7.00 for a salad then you may want to make sure all the ingredients are in it, start missing ingredients, time to start discounting the item. Also the frozen meatballs that I can find in sam's club, target, walmart and costco. You are charging 11.49 for that and I can spend 10.00 in a store and get a 3 lbs of meatballs and cook them myself. I told your manager that our server should of been informed and he had the audacity to say that she just got there and that she should have checked the out of food list. I spoke to our server Meghan/Megan and she said that they didn't tell her and that the sun dried tomatoes ran out mid shift. I told our server that I didn't blame her at all for not knowing because I could see it in her eyes that she had no clue the item ran out and if it ran out mid shift why is she supposed to suddenly go look at a list when she should be working. It is YOUR manager's responsibility to inform the employees something ran out, not throw them under the bus to make himself look like what? someone special who doesn't have to take accountability. I was going to call you personally but decided that you need to be held accountable and need to get your higher standards back. What is even more shocking is there is a grocery store right by you and no one could run over to get tomatoes once they saw they were running low? Either way this is not alright. Also, you are charging your customers to use a credit card and I'm here to tell you, that if you produced full prepared dishes not missing ingredients and a better superior product then maybe you could charge better prices dare I say earn the right to raise prices then you wouldn't have to charge a credit card fee at all. You have all the symptoms of a business that is starting to struggle and if you can't get this right then you will deserve to close. Also customers beware that they are not only charging you the tax they are legally obligated to charge, they also use the tax and the credit card fee to bolster the pre-figured tip amounts on the check. THIS IS WRONG and ignorant. Tip should only come from subtotal, nothing else.
Atmosphere: 5
Food: 2
Service: 3
Can't tell about the food haven't even gotten it. Sat 30 mins with hardly any other customers in the place. Ordered still no food and people that came in after us had already gotten there food that came 15 mins after us. Still haven't been checked up on. Bartender addressed us like we were a inconvenience to have to seat there. Had the burger but why would you have a burger that is describe as a pizzas and to look like a pizza to come out to taste noughting but taco seasoning. That's all you could taste was taco seasoning no cheese tate couldn't even taste the tomato sauce. Wow......Worst burger I have had... Couldn't even eat it. Wouldn't recommend this place
Atmosphere: 5
Food: 1
Service: 2
We are from Albuquerque stopped for the night. Picked this place based on reviews. It is absolutely great. Ordered the King pizza. Fresh ingredients & it was delicious!! Service was excellent. This is place is legit. Put it on your place to eat for sure.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The King Pizza
Restaurantji Recommends
Kind of OK in general, Food was good.
Atmosphere: 3
Food: 5
Service: 4
Great gluten free options. Food is also good! My family loves it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Gluten Free
Sometimes you get lucky finding a place like this on your travels!! Palio's was a great find!
Atmosphere: 5
Food: 5
Service: 5
Very good customer service! Food is delicious and definitely reasonably priced! We'll be back again!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cauliflower Crust, Jalape
Over the years I have often visited this restaurant by dining in with family/friends or call-in order. Usually, the food and the experience are great. However, last Friday I called in an order; unfortunately, because of the heavy afternoon hour traffic, I could not pick up the order in a timely manner to return to work. Out of common courtesy, thinking it was the right thing to do, I called the restaurant (the person answered giving their name) apological to cancel the food order and attempted to explain the situation. The person who answered was inconsiderate and made rude remarks towards me. With one of her remarks being "What am I supposed to do with this food that we made for you?" I was stunned by her behavior because I had never canceled an order here before. Not once did I engage in her rudeness, so I ask to speak to the manager. She then told me there was no one else or higher I could speak to and hung-up on me. Since I had the person’s name, after work, I did visit the restaurant with hopes of speaking with the manager. The kind person who assisted me told that--"that manager had left and the person you spoke to earlier was the manager's/owner's wife". Imagine that! ***Beware, if she was unseemly rude to me, she will be rude to someone else.