Great customer service. I was greeted with a warm welcome and smiles. Staff was very pleasant, especially the manager. Keep up the good work ladies
maria moreno
Everything was very tasty and the atmosphere was very pleasant. The only thing I was missing was a smile on the cashier. We all have bad days, but I didn't feel welcome
Sparks Aol Roza
Great customer service. I was greeted with a warm welcome and smiles. Staff was very pleasant, especially the manager. Keep up the good work ladies
Kari Collyar
I ordered the family feast to be delivered to my home. I am missing part of the chicken, mashed potatoes and gravy and a 2 liter sprite. I try to contact that store but it’s as if they take the phone off the hook and it’s a continuous busy tone. I spent $48 to feed a family of 5 and we don’t have enough chicken to ensure everyone can eat. I ordered for delivery because I have to work late and I am obviously am unable to come get it. The delivery was for my children to have dinner. Very frustrating especially when my receipt is correct and you all just didn’t add everything and the fact that there is no way to get a hold of your store to ensure the issue is resolved makes the situation even more frustrating. I will get my money back one way or the other. Also apparently lesson learned after review of the ratings, I saw 1 customer who provided 4 stars. The rest are 1 and 2 and seems I am not the only one who has missing items and unable to reach the store location. Tim the regional manager it seems you need to get rid of the staff at this location or possibly hold your employees responsible. Because what your doing is not working.
Katherine Arredondo
The food was horrible! The chicken was still raw and as soon as we walked in the cashier said they only had half chickens and nothing else!
Cole Lundberg
Haven’t had Boston market forever and every location I’ve ever been to has been delicious… that was not the case here and from the looks of the other reviews it’s consistently bad here. Meatloaf was the only option for the next 2 hours… cornbread was very cold. Drink machine (coke freestyle) had 2 options available with no ice and the drinks coming out very warm. I wish my food was as warm as this drink lol. Wish i would’ve bought a frozen dinner i would’ve had better quality than this.
adrian vazquez
Before I get to details, I first want to say that this has not been a good experience, me and my family went there and the service was bad, every options you wanted to pick or choose to eat was not available when the restaurant is still opened, and the atmosphere wasn't really that great when I got in. Though I am not upset, but I am genuinely disappointed. After all the restaurants I been, this has been the most disappointing restaurant I have ever been.Now that I already said my opinion, I will get to the details. When I first got in, the place was nearly empty, it looks bland, and there is nothing I can really say that was good, other than the chairs we sat in was okay. We came in and saw the people working, so we went towards them and they immediately said "Oh we already ran out of Chicken". We were a bit surprised, so we asked if we can order something else like the ones we really wanted, and surprisingly they already ran out, so we asked another category, then another again, but all of the main categories are already ran out, so it was nearly pointless going here. We asked how many minutes will we wait for the chicken to come back, and they said 40 minutes, so we patiently waited, and when it was ready, we got to the front counter and asked for our order again. The girls weren't really responsible of how they handle our orders, and one of them (The Cash Counter Person) wasn't really nice. They gave our food, so we headed back home, and brought it to the table and the things we ordered are: Rotisserie Chicken, Sweet Mash Potatos, Cornbread, and corn. We opened the box and they spill the barbeque sauce every where, because it wasn't closed. They didn't even try to close it, they were rushing it, when there were barley any people coming to that restaurant, and the food is okay, but I recommend getting somewhere else. 10-20 dollars for something that taste okay is terrible, and I would not go here again. Thank you for reading my review, and if the people who are working there reading this, I would like yall to be more responsible next time, thank you and have a good day!
Gordon Sandlin
The store's posted hours on the company website say they open at 10:30 today.The neon open sign is lit, and there is even a second sign that says, "Yes, we are open".However, they are NOT open. Calling the number gets a busy signal.There is a small red "box" parked in the front parking space with nobody in it, so I thought that must be an employee inside.There is no sign on the door that indicates any unusual situation.Looks like I will go somewhere else.
V Pauli Falcon
Well, overall Boston Market has descent food BUT today instaed of going thru the drive-thru, I went inside and thank God I did! As the lady working this evening, was cutting up the chicken (I was browsing the menu), she dropped a piece of the chicken on the ground and proceeded to pick it up and put it in the container as if nothing happened. So I asked her, "did you drop the chicken?" she didn't say anything, took the piece of chicken out and replaced it with another one from the oven.
I'm still in shock as I seat in my car in the parking lot. WTH!!
Yeah, never coming back here.
4402 Little Rd.
Arlington, TX 76016
Tammy Meddock
We ordered the big turkey dinner for $159.00 and I'll never do that again. The turkey was surprisingly fine. We thought we would get the dressing and cranberry sauce that they sell in their store and omgosh it was horrible. Nothing like what we're used to getting from Boston Market. The mash potatoes were the same but the rest was awful. A few took a bite of the 2 pies and spit them out. We had our dinner the day before so we had to go up to Albertsons and ALSO PURCHASE their dinner items to go along with our turkey. It was awful what we were served. Everyone was so excited to know we were getting their food at first because we love it, especially their dressing and cranberry sauce. The cranberry was gummy and tasted nothing like it does in their restaurants. We opened can stuff to replace it. I'm so disappointed over spending so much money and not being able to eat it. Then having to go buy more food so I could feed our 12 guests. ????Ps the person packing our food left half of it out and I had to keep telling her what was missing even though she had a list. I was the first person there and no one else to pick up food so she wasnt too busy. She tried over and over to send us home with things missing. On top of that she just couldnt be helpful in any way. It was an awful all around experience
Been ordering rotisserie roast from Ubereats, door dash, etc. not knowing it was Boston market but I understand now Boston market reviews are sub par mostly due to customer service they won’t even answer the phone. I ordered the whole rotisserie showed up skinless some how I don’t know if it was drop or just not handled with care but I don’t even want a refund just want people to know there’s food places that will take your money and treat you & your food like $hit don’t eat at these places to fund this behavior you & your families deserve better
Suzie Latham
I have been going to this place off and on for almost 30years. This place was absolute garbage. From the food to the service. The girl that served us looked absolutely miserable working there and the food tasted old. This message is for Tim- the regional manager…..You need to do better! Get this store back on track! It was absolutely awful!
Mex Studios
I had not been to this Boston market in a while so I decided to stop by and ask for a family meal for three two weeks ago. The young lady who didn’t look presentable told me we are only selling quarter chicken. Then, I asked if they had fresh sides because the food they had there looked really dry and she said we are cooking it you would have to wait 20 mins.
Richelle Gray
Order the garlic chicken dinner and it was disgusting. Chicken was not done and I was given dark meat instead of the white meat for which I requested and payed for. I've been calling the Little Raod store and no answer. I would never go back to that restaurant ever. I want a refund
Jessica Barnes
The entire time I was there I felt like I was bothering the employees. There was no one else in the store but I still felt like I was a problem. It felt like there was a joke that I wasn't getting. After we paid and were leaving we were asked if we wanted the cornbread that comes with the meal. At that point it wasn't worth the time to wait and bother the employees further. We also asked if they were out of anything when we walked in, and were told it was only the meatloaf gone. However, when we attempted to order for advertised items on the window that were not meatloaf, they stated they didn't have those items. The food we did get was not bad but I won't go back based solely on food. Just a bad experience.
Great customer service. I was greeted with a warm welcome and smiles. Staff was very pleasant, especially the manager. Keep up the good work ladies
Everything was very tasty and the atmosphere was very pleasant. The only thing I was missing was a smile on the cashier. We all have bad days, but I didn't feel welcome
Great customer service. I was greeted with a warm welcome and smiles. Staff was very pleasant, especially the manager. Keep up the good work ladies
I ordered the family feast to be delivered to my home. I am missing part of the chicken, mashed potatoes and gravy and a 2 liter sprite. I try to contact that store but it’s as if they take the phone off the hook and it’s a continuous busy tone. I spent $48 to feed a family of 5 and we don’t have enough chicken to ensure everyone can eat. I ordered for delivery because I have to work late and I am obviously am unable to come get it. The delivery was for my children to have dinner. Very frustrating especially when my receipt is correct and you all just didn’t add everything and the fact that there is no way to get a hold of your store to ensure the issue is resolved makes the situation even more frustrating. I will get my money back one way or the other. Also apparently lesson learned after review of the ratings, I saw 1 customer who provided 4 stars. The rest are 1 and 2 and seems I am not the only one who has missing items and unable to reach the store location. Tim the regional manager it seems you need to get rid of the staff at this location or possibly hold your employees responsible. Because what your doing is not working.
The food was horrible! The chicken was still raw and as soon as we walked in the cashier said they only had half chickens and nothing else!
Haven’t had Boston market forever and every location I’ve ever been to has been delicious… that was not the case here and from the looks of the other reviews it’s consistently bad here. Meatloaf was the only option for the next 2 hours… cornbread was very cold. Drink machine (coke freestyle) had 2 options available with no ice and the drinks coming out very warm. I wish my food was as warm as this drink lol. Wish i would’ve bought a frozen dinner i would’ve had better quality than this.
Before I get to details, I first want to say that this has not been a good experience, me and my family went there and the service was bad, every options you wanted to pick or choose to eat was not available when the restaurant is still opened, and the atmosphere wasn't really that great when I got in. Though I am not upset, but I am genuinely disappointed. After all the restaurants I been, this has been the most disappointing restaurant I have ever been.Now that I already said my opinion, I will get to the details. When I first got in, the place was nearly empty, it looks bland, and there is nothing I can really say that was good, other than the chairs we sat in was okay. We came in and saw the people working, so we went towards them and they immediately said "Oh we already ran out of Chicken". We were a bit surprised, so we asked if we can order something else like the ones we really wanted, and surprisingly they already ran out, so we asked another category, then another again, but all of the main categories are already ran out, so it was nearly pointless going here. We asked how many minutes will we wait for the chicken to come back, and they said 40 minutes, so we patiently waited, and when it was ready, we got to the front counter and asked for our order again. The girls weren't really responsible of how they handle our orders, and one of them (The Cash Counter Person) wasn't really nice. They gave our food, so we headed back home, and brought it to the table and the things we ordered are: Rotisserie Chicken, Sweet Mash Potatos, Cornbread, and corn. We opened the box and they spill the barbeque sauce every where, because it wasn't closed. They didn't even try to close it, they were rushing it, when there were barley any people coming to that restaurant, and the food is okay, but I recommend getting somewhere else. 10-20 dollars for something that taste okay is terrible, and I would not go here again. Thank you for reading my review, and if the people who are working there reading this, I would like yall to be more responsible next time, thank you and have a good day!
The store's posted hours on the company website say they open at 10:30 today.The neon open sign is lit, and there is even a second sign that says, "Yes, we are open".However, they are NOT open. Calling the number gets a busy signal.There is a small red "box" parked in the front parking space with nobody in it, so I thought that must be an employee inside.There is no sign on the door that indicates any unusual situation.Looks like I will go somewhere else.
Well, overall Boston Market has descent food BUT today instaed of going thru the drive-thru, I went inside and thank God I did! As the lady working this evening, was cutting up the chicken (I was browsing the menu), she dropped a piece of the chicken on the ground and proceeded to pick it up and put it in the container as if nothing happened. So I asked her, "did you drop the chicken?" she didn't say anything, took the piece of chicken out and replaced it with another one from the oven. I'm still in shock as I seat in my car in the parking lot. WTH!! Yeah, never coming back here. 4402 Little Rd. Arlington, TX 76016
We ordered the big turkey dinner for $159.00 and I'll never do that again. The turkey was surprisingly fine. We thought we would get the dressing and cranberry sauce that they sell in their store and omgosh it was horrible. Nothing like what we're used to getting from Boston Market. The mash potatoes were the same but the rest was awful. A few took a bite of the 2 pies and spit them out. We had our dinner the day before so we had to go up to Albertsons and ALSO PURCHASE their dinner items to go along with our turkey. It was awful what we were served. Everyone was so excited to know we were getting their food at first because we love it, especially their dressing and cranberry sauce. The cranberry was gummy and tasted nothing like it does in their restaurants. We opened can stuff to replace it. I'm so disappointed over spending so much money and not being able to eat it. Then having to go buy more food so I could feed our 12 guests. ????Ps the person packing our food left half of it out and I had to keep telling her what was missing even though she had a list. I was the first person there and no one else to pick up food so she wasnt too busy. She tried over and over to send us home with things missing. On top of that she just couldnt be helpful in any way. It was an awful all around experience
Restaurantji Recommends
Been ordering rotisserie roast from Ubereats, door dash, etc. not knowing it was Boston market but I understand now Boston market reviews are sub par mostly due to customer service they won’t even answer the phone. I ordered the whole rotisserie showed up skinless some how I don’t know if it was drop or just not handled with care but I don’t even want a refund just want people to know there’s food places that will take your money and treat you & your food like $hit don’t eat at these places to fund this behavior you & your families deserve better
I have been going to this place off and on for almost 30years. This place was absolute garbage. From the food to the service. The girl that served us looked absolutely miserable working there and the food tasted old. This message is for Tim- the regional manager…..You need to do better! Get this store back on track! It was absolutely awful!
I had not been to this Boston market in a while so I decided to stop by and ask for a family meal for three two weeks ago. The young lady who didn’t look presentable told me we are only selling quarter chicken. Then, I asked if they had fresh sides because the food they had there looked really dry and she said we are cooking it you would have to wait 20 mins.
Order the garlic chicken dinner and it was disgusting. Chicken was not done and I was given dark meat instead of the white meat for which I requested and payed for. I've been calling the Little Raod store and no answer. I would never go back to that restaurant ever. I want a refund
The entire time I was there I felt like I was bothering the employees. There was no one else in the store but I still felt like I was a problem. It felt like there was a joke that I wasn't getting. After we paid and were leaving we were asked if we wanted the cornbread that comes with the meal. At that point it wasn't worth the time to wait and bother the employees further. We also asked if they were out of anything when we walked in, and were told it was only the meatloaf gone. However, when we attempted to order for advertised items on the window that were not meatloaf, they stated they didn't have those items. The food we did get was not bad but I won't go back based solely on food. Just a bad experience.