Where to start! My kids were actually starting to choose Burger King over McDonald’s but after today at this location my family will no longer be ordering from here my oldest and my youngest both had STAPLES in their fries I wasted a good amount on food here through DoorDash but how would staples be in the fries when they are shut with back to back tape it was hard to open the bag on top of the staples being found in the fries my children’s kids meals were not a FULL MEAL some only came with cold cold fries!
Maria Widgren
Just rude. Waited at speaker 2 minutes nobody said hi. I kept saying hello and nobody said anything. So I’m thinking they are closed.Then lady says order when you are ready. I go to order and she goes quiet and another minute goes by I said hello she goes give me one minute. I waited longer than a minute. Then a guy came on the headset and basically was rushing me like I was an inconvenience to them. First and last time to this dumpster of a Burger King. Better service at crappy McDonalds and that’s sad.i will be doing another review on my receipt so they know how horrible they are.Tried to do the complaint but they ripped my receipt where I couldn’t get store number and tried calling the phone and phone “doesnt work”.I will find a way because today’s experience was y far the worst experience I ever experienced. I don’t know how they’re still in business if there complaints outweighs the good ones. CHANGE YIUR EMPLOYEES AND MANAGER!!! TRAIN THEM TO HAVE RESPECT FOE OTHERS
Atmosphere: 1
Food: 1
Service: 1
warmanchin “warmachin22” 22
I was in the drive thru and they take to long to respond nobody is there taking
Service: 1
Daylo Perez
Excellent place. The best Burger King burgers I've ever eaten. I guess it has a lot to do with the quality of the burgers since it's in Texas.
Atmosphere: 5
Food: 5
Service: 5
Ashley Smith
TRASH!!!!!!! THE PPL AND FOOD...JUST
Atmosphere: 1
Food: 1
Service: 1
Ronald Sivo
Awful. Nobody in the place at lunchtime should have warned me. Took 20 minutes to make a soggy sorry chicken wrap with just a tiny piece of lettuce inside accompanying a dry chicken breast. Cold French fries with no salt or ketchup provided. Ordered bottled water and got a cup of tap water with ice... really people?Yuck.
Atmosphere: 2
Food: 1
Service: 1
jittakorn tiraphatna
No toilet paper and no paper towel in the men’s restroom. Had an emergency bowel movement and had to go to the women’s restroom. They had the nerve to try to kick me out. They told me that I’m supposed to ask them for toilet paper. They claim they have no manager or supervisor which I could probably
Atmosphere: 1
Food: 3
Service: 1
Mark Duron
New management or something. Decided to visit again after bad experience 8 months ago. I held a grudge. Anyways, this time was great! Good attitude in the drive through, decent window time. Looked clean. Got my order right. I have renewed faith in this location.
Atmosphere: 5
Food: 5
Service: 5
Jared H.
Food was meh -- ok but definitely not the best. Service was actually fast, but you could tell they had cooked ALL that food we received about two hours before, & it had been sitting under a heat lamp for a while. Yuck. I know Burger King is definitely no longer the king of burgers, but I'd go as far to say...that they're no longer in the same palace or court as any other American restaurant out there -- it's that nasty. They don't even open the doors for the interior at all anymore -- it's drive-thru only, so, your ambiance is a wall of concrete & a few sliding glass windows to give them your payment method & for you to get your cold nasty food & weird tasting soda (likely because they never clean the nozzles out or the gaskets or anything else for that matter, on the Soda machine) -- basically unless you WANT to try to get a tape worm or food poisoning....I would absolutely not recommend this place. Steer clear. Burger King is about to go OOB.
Ashanti Butler (Abutler)
This is the absolute worst burger king I've ever been to. They have absolutely no problem at all giving you a like warm burger. I just ordered the "bacon king" and got what appears to be a warm whopper Jr. Their slogan is " Have it your way". How about some hot food for starters and getting what you paid for $15 for a $5 meal. NEVER AGAIN!!!!
If I could give zero stars I sure would. Burger King has always been my favorite spot. But this burger king is beyond the worst. I've had horrible customer service every single time I've came here. I keep coming, because it's my fave restaurant, but I will never again set foot here. I'd rather drive a bit further and have decent service. The entire staff is trash, and disrespectful beyond measures. My most recent experience was not the best, I am not a person to complain ever but when you sit in the drive thru to have an attitude served at you you best bet I'm complaining. The so called manager on duty whose name was told is Jr and the drive thru lady refused to give me a manager name or contact information. They both told me they didn't know who their manager was norndidt they know a number. For God sake please get some better employees.
Atmosphere: 1
Food: 1
Service: 1
Dave Martinez
I enjoy BK but this location is not that great. I dredd going through the drive thru at this location. I wait sometimes a good month or longer to come back and see if the quality of the food changes for the better and also the customer service. Everytime it disappoints me. I have contacted the corporate office to submit my grievances on my experience. I think the franchise owner la
Atmosphere: 1
Food: 1
Service: 1
Raja Srikar Karthik Chinta
Horrible Staff. Not at all consumer friendly and want to charge way more than they deliver.i wouldn't recommend this location of burger king and hope either staff should be replaced with more hospitable staff or they can scrap off the
Atmosphere: 1
Food: 2
Service: 1
Nicholas lueders
This was an issue that could be seen...plenty of other issues. Cold fries at lunch time,
Atmosphere: 4
Food: 3
Service: 2
Alan Parker
Restaurant is clean but workers couldn't care less about quality of service. The play place was clean and fun for my kids but everything else about it was a bad experienceKid-friendliness: Play place clean, kids enjoyed it
Where to start! My kids were actually starting to choose Burger King over McDonald’s but after today at this location my family will no longer be ordering from here my oldest and my youngest both had STAPLES in their fries I wasted a good amount on food here through DoorDash but how would staples be in the fries when they are shut with back to back tape it was hard to open the bag on top of the staples being found in the fries my children’s kids meals were not a FULL MEAL some only came with cold cold fries!
Just rude. Waited at speaker 2 minutes nobody said hi. I kept saying hello and nobody said anything. So I’m thinking they are closed.Then lady says order when you are ready. I go to order and she goes quiet and another minute goes by I said hello she goes give me one minute. I waited longer than a minute. Then a guy came on the headset and basically was rushing me like I was an inconvenience to them. First and last time to this dumpster of a Burger King. Better service at crappy McDonalds and that’s sad.i will be doing another review on my receipt so they know how horrible they are.Tried to do the complaint but they ripped my receipt where I couldn’t get store number and tried calling the phone and phone “doesnt work”.I will find a way because today’s experience was y far the worst experience I ever experienced. I don’t know how they’re still in business if there complaints outweighs the good ones. CHANGE YIUR EMPLOYEES AND MANAGER!!! TRAIN THEM TO HAVE RESPECT FOE OTHERS
Atmosphere: 1
Food: 1
Service: 1
I was in the drive thru and they take to long to respond nobody is there taking
Service: 1
Excellent place. The best Burger King burgers I've ever eaten. I guess it has a lot to do with the quality of the burgers since it's in Texas.
Atmosphere: 5
Food: 5
Service: 5
TRASH!!!!!!! THE PPL AND FOOD...JUST
Atmosphere: 1
Food: 1
Service: 1
Awful. Nobody in the place at lunchtime should have warned me. Took 20 minutes to make a soggy sorry chicken wrap with just a tiny piece of lettuce inside accompanying a dry chicken breast. Cold French fries with no salt or ketchup provided. Ordered bottled water and got a cup of tap water with ice... really people?Yuck.
Atmosphere: 2
Food: 1
Service: 1
No toilet paper and no paper towel in the men’s restroom. Had an emergency bowel movement and had to go to the women’s restroom. They had the nerve to try to kick me out. They told me that I’m supposed to ask them for toilet paper. They claim they have no manager or supervisor which I could probably
Atmosphere: 1
Food: 3
Service: 1
New management or something. Decided to visit again after bad experience 8 months ago. I held a grudge. Anyways, this time was great! Good attitude in the drive through, decent window time. Looked clean. Got my order right. I have renewed faith in this location.
Atmosphere: 5
Food: 5
Service: 5
Food was meh -- ok but definitely not the best. Service was actually fast, but you could tell they had cooked ALL that food we received about two hours before, & it had been sitting under a heat lamp for a while. Yuck. I know Burger King is definitely no longer the king of burgers, but I'd go as far to say...that they're no longer in the same palace or court as any other American restaurant out there -- it's that nasty. They don't even open the doors for the interior at all anymore -- it's drive-thru only, so, your ambiance is a wall of concrete & a few sliding glass windows to give them your payment method & for you to get your cold nasty food & weird tasting soda (likely because they never clean the nozzles out or the gaskets or anything else for that matter, on the Soda machine) -- basically unless you WANT to try to get a tape worm or food poisoning....I would absolutely not recommend this place. Steer clear. Burger King is about to go OOB.
This is the absolute worst burger king I've ever been to. They have absolutely no problem at all giving you a like warm burger. I just ordered the "bacon king" and got what appears to be a warm whopper Jr. Their slogan is " Have it your way". How about some hot food for starters and getting what you paid for $15 for a $5 meal. NEVER AGAIN!!!!
Atmosphere: 2
Food: 1
Service: 1
Restaurantji Recommends
If I could give zero stars I sure would. Burger King has always been my favorite spot. But this burger king is beyond the worst. I've had horrible customer service every single time I've came here. I keep coming, because it's my fave restaurant, but I will never again set foot here. I'd rather drive a bit further and have decent service. The entire staff is trash, and disrespectful beyond measures. My most recent experience was not the best, I am not a person to complain ever but when you sit in the drive thru to have an attitude served at you you best bet I'm complaining. The so called manager on duty whose name was told is Jr and the drive thru lady refused to give me a manager name or contact information. They both told me they didn't know who their manager was norndidt they know a number. For God sake please get some better employees.
Atmosphere: 1
Food: 1
Service: 1
I enjoy BK but this location is not that great. I dredd going through the drive thru at this location. I wait sometimes a good month or longer to come back and see if the quality of the food changes for the better and also the customer service. Everytime it disappoints me. I have contacted the corporate office to submit my grievances on my experience. I think the franchise owner la
Atmosphere: 1
Food: 1
Service: 1
Horrible Staff. Not at all consumer friendly and want to charge way more than they deliver.i wouldn't recommend this location of burger king and hope either staff should be replaced with more hospitable staff or they can scrap off the
Atmosphere: 1
Food: 2
Service: 1
This was an issue that could be seen...plenty of other issues. Cold fries at lunch time,
Atmosphere: 4
Food: 3
Service: 2
Restaurant is clean but workers couldn't care less about quality of service. The play place was clean and fun for my kids but everything else about it was a bad experienceKid-friendliness: Play place clean, kids enjoyed it
Atmosphere: 4
Food: 2
Service: 1