Love Tom's burgers. They have good food great service!!!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Hamburger
Ozy Morningstar
Horrible service got my burger wrong 4 times and then server gave me condescending attitude. Horrible service and horrible waiter. At the end, I just ended up leaving since It had been already close to an hour wait.
Atmosphere: 1
Service: 1
Jeff Gros
I wish this place was closer to my home.I hit it every time I'm out in this area it's an amazing place - breakfast and lunch.
Atmosphere: 5
Food: 5
Service: 5
Sally Giovinazzo
2 burgers, Ruben, fried cheese stickles, fried pickles, 2 sodas 90.00 with tip
Atmosphere: 4
Food: 5
Service: 5
Alison C
Yummy food, friendly staff!
Atmosphere: 4
Food: 4
Service: 5
Pedro Duarte
good food, and a friendly place for good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mushroom Swiss
Zuìyún randallkemp
>×&^#*#[#&#;&# cuss words of awesomeness. Burger was a home run. People are really sweet. Feels like a blast from the past. Make sure you read the menu though, or it'll be more than you think.
Atmosphere: 5
Food: 5
Service: 5
Miss Nikki
My sister and I including her boyfriend just left the hospital after hearing our dad was in a coma. Joseph was our waiter and not only did he take care of us he let us enjoy our meal without constantly checking up on us. Which who doesn't want to take be bortherd all the time with every bite you take ? We over heard a waitress talking mess to him and as she walked away stated out loud to another coworker that waiting tables isn't for everyone. We were in shock! First of all that type of opinion will loose customers and not only that but report you to your manager.Before we left we made sure Joseph knew what a great waiter he was and how much we appreciated him. We spoke highly of him as we continued to enjoy our meal. Let me tell you Joseph got a tip he deserved and it wasn't a lame five dollar tip either ♥️Be the light that the world needs kiddo and above all stay positive.
Atmosphere: 3
Food: 5
Service: 5
Tom Manchester
Great burger, even better service. Wonderful people!!!
Atmosphere: 5
Food: 5
Service: 5
Marissa Jokisch
Took my girls here tonight. They loved the retro vibe and wanted to sit at the counter so we did. I had the buffalo chicken sandwich, and it was the best one I've ever had. It was absolutely perfect. We'll be back sooner than later!Kid-friendliness: Fun vibe, coin operated trinket machines, plenty of menu items kids would like.
Man lemme tell you, this is probably one of the best burgers I have ever had. I’m forcing myself to finish it because it’s so good! You don’t even need a side with how filling these burgers are, but the sides as fantastic. I got tater tots and my boyfriend got fries and I can’t decide what’s better. We will definitely be back! Best use of $35 we’ve spent in a minute.
Atmosphere: 5
Food: 5
Service: 5
Belinda Henson
Thanks for such a fun diner! Burgers were fantastic! Get the onion rings.
Let me start by saying, I’ve been in North Arlington since 1987. I’ve seen restaurants come and go and was always amazingly impressed with Tom’s food quality and service. That being said…Tonight after a 13 hour work day, I ordered food to go for my mom, my wife, and me. Two BLTs (one w/soup), and one California Chicken Sandwich. When I got home, one BLT had no bacon (asked for applewood smoked), chips instead of a side of soup, and a chicken sandwich with chicken so undercooked, I couldn’t tear it apart with my hands. I called to ensure my order was correct and was told, “Oh man, I got you next time. I remember you.” After realizing the other problems with the order, I returned to the store to simply ask for a refund. I was met with animosity, sarcasm, and laughter in my face regarding the mistakes on the order by their waiter, Tom Lee. No apologies regarding the raw chicken or completely wrong order, only laughter and a nonchalant attitude while leaning carelessly against the wall laughing at my frustration. The manager, although apologetic for the wrong order, saying, “mistakes happen”, never seemed to deem it necessary to correct or apologize for Tom Lee’s behavior. I eventually received my refund after excessive complaining and describing the problems with my order, but only while I continued to be mocked and treated as though it was my fault that the order was completely incorrect and/or uncooked.I’ve met Tom on many occasions, most recently at the gas station at Kroger to talk about things such as how much I loved his restaurant. Unfortunately this won’t happen again.I wonder if Tom even knows who is working there or what quality of food and service his patrons are receiving. Multiple health code violations over the past few years (public information; look it up) would make me think not. It actually saddens me to know that this long time North Arlington eatery will most likely soon close due to experiences like this. Sorry Tom. Your unobservant ownership and people like Tom Lee did it. Might think about that for your future endeavors.
Manuel Pizano
Great food and the servers are real polite and attentive defiantly going
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fried Chicken
odalis mendoza
Food was great but servers are rude. Tried asking one of the waiters that has a white highlight on her hair a question she saw me walking her way and she walked away fast to ignore me and went to go watch a movie on the screen left me standing there when I went back to my seat she was went back. They need better training. I will not recommend.
Love Tom's burgers. They have good food great service!!!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Hamburger
Horrible service got my burger wrong 4 times and then server gave me condescending attitude. Horrible service and horrible waiter. At the end, I just ended up leaving since It had been already close to an hour wait.
Atmosphere: 1
Service: 1
I wish this place was closer to my home.I hit it every time I'm out in this area it's an amazing place - breakfast and lunch.
Atmosphere: 5
Food: 5
Service: 5
2 burgers, Ruben, fried cheese stickles, fried pickles, 2 sodas 90.00 with tip
Atmosphere: 4
Food: 5
Service: 5
Yummy food, friendly staff!
Atmosphere: 4
Food: 4
Service: 5
good food, and a friendly place for good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mushroom Swiss
>×&^#*#[#&#;&# cuss words of awesomeness. Burger was a home run. People are really sweet. Feels like a blast from the past. Make sure you read the menu though, or it'll be more than you think.
Atmosphere: 5
Food: 5
Service: 5
My sister and I including her boyfriend just left the hospital after hearing our dad was in a coma. Joseph was our waiter and not only did he take care of us he let us enjoy our meal without constantly checking up on us. Which who doesn't want to take be bortherd all the time with every bite you take ? We over heard a waitress talking mess to him and as she walked away stated out loud to another coworker that waiting tables isn't for everyone. We were in shock! First of all that type of opinion will loose customers and not only that but report you to your manager.Before we left we made sure Joseph knew what a great waiter he was and how much we appreciated him. We spoke highly of him as we continued to enjoy our meal. Let me tell you Joseph got a tip he deserved and it wasn't a lame five dollar tip either ♥️Be the light that the world needs kiddo and above all stay positive.
Atmosphere: 3
Food: 5
Service: 5
Great burger, even better service. Wonderful people!!!
Atmosphere: 5
Food: 5
Service: 5
Took my girls here tonight. They loved the retro vibe and wanted to sit at the counter so we did. I had the buffalo chicken sandwich, and it was the best one I've ever had. It was absolutely perfect. We'll be back sooner than later!Kid-friendliness: Fun vibe, coin operated trinket machines, plenty of menu items kids would like.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries
Restaurantji Recommends
Man lemme tell you, this is probably one of the best burgers I have ever had. I’m forcing myself to finish it because it’s so good! You don’t even need a side with how filling these burgers are, but the sides as fantastic. I got tater tots and my boyfriend got fries and I can’t decide what’s better. We will definitely be back! Best use of $35 we’ve spent in a minute.
Atmosphere: 5
Food: 5
Service: 5
Thanks for such a fun diner! Burgers were fantastic! Get the onion rings.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tom’S Signature Beer Battered Onion Rings, Sweet Potato Fries
Let me start by saying, I’ve been in North Arlington since 1987. I’ve seen restaurants come and go and was always amazingly impressed with Tom’s food quality and service. That being said…Tonight after a 13 hour work day, I ordered food to go for my mom, my wife, and me. Two BLTs (one w/soup), and one California Chicken Sandwich. When I got home, one BLT had no bacon (asked for applewood smoked), chips instead of a side of soup, and a chicken sandwich with chicken so undercooked, I couldn’t tear it apart with my hands. I called to ensure my order was correct and was told, “Oh man, I got you next time. I remember you.” After realizing the other problems with the order, I returned to the store to simply ask for a refund. I was met with animosity, sarcasm, and laughter in my face regarding the mistakes on the order by their waiter, Tom Lee. No apologies regarding the raw chicken or completely wrong order, only laughter and a nonchalant attitude while leaning carelessly against the wall laughing at my frustration. The manager, although apologetic for the wrong order, saying, “mistakes happen”, never seemed to deem it necessary to correct or apologize for Tom Lee’s behavior. I eventually received my refund after excessive complaining and describing the problems with my order, but only while I continued to be mocked and treated as though it was my fault that the order was completely incorrect and/or uncooked.I’ve met Tom on many occasions, most recently at the gas station at Kroger to talk about things such as how much I loved his restaurant. Unfortunately this won’t happen again.I wonder if Tom even knows who is working there or what quality of food and service his patrons are receiving. Multiple health code violations over the past few years (public information; look it up) would make me think not. It actually saddens me to know that this long time North Arlington eatery will most likely soon close due to experiences like this. Sorry Tom. Your unobservant ownership and people like Tom Lee did it. Might think about that for your future endeavors.
Great food and the servers are real polite and attentive defiantly going
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fried Chicken
Food was great but servers are rude. Tried asking one of the waiters that has a white highlight on her hair a question she saw me walking her way and she walked away fast to ignore me and went to go watch a movie on the screen left me standing there when I went back to my seat she was went back. They need better training. I will not recommend.
Atmosphere: 1
Food: 4
Service: 1