Chipotle Mexican Grill

6301 W Parmer Ln, Austin
(512) 996-9538

Recent Reviews

Edmond Faro

Come here if you want to wait in line 20 minutes for some slop knowing they’ll be out of everything you want to put on your burrito.It’s insulting that chipotle is open in a city with so many better burrito options.

Atmosphere: 1

Food: 1

Service: 1

John Davis

Cashiers servicing food is cross-contamination, not good for stomach .

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Burrito Bowl

Villuri Kishore

By far the worst chipotle I have ever been to. I was here more than a couple of times and everytime they were out of atleast 2 items and the restaurant was not crowded. They just ran out of stuff and i dont see anyone cooking the items. Recently, Chicken burnt, rice not cooked properly. Very very poorly managed store. The employees are friendly but they lack direction. The store needs a new manager!

Atmosphere: 1

Food: 1

Service: 1

Paul Marriott

Understaffed, overwhelmed and overpriced.Go somewhere else.

Atmosphere: 2

Food: 2

Service: 1

Shavid Mohamed

Tried to charge me extra for something I've gotten hundreds of times at other chipotles for normal price

Pristine VT

Actual idiots work here. Tried to charge me for double beans because I asked for an extra scoop, and then she proceeded to tell me I could get guacamole for free it was included and I said no I will have my beans and be charged normal. They refused, what kinda stupid logic is that? My burrito was only beans rice veggies and Pico? Didn't even get sour cream or guacamole but I can't just get some beans?

Kev 153

Every time I get steak the cuts of meat have so much gristle in it you can’t even chew it or enjoy the food.

Atmosphere: 3

Food: 2

Service: 4

Julio Viscarra

I received burned chips and the cashiers response was it depends who makes em. Instead of

Atmosphere: 5

Food: 1

Service: 1

Recommended dishes: Burrito Bowl, Chips

Theresa Katherine

This location was busy when I came, and the server serving me still accomplished everything very fast and prompt. A difficult customer ahead of me was being rude to her and she was very professional in servicing everyone on time. Also her makeup slayed 5/5. ?

Atmosphere: 5

Food: 5

Service: 5

poka Balaram

If you don’t want to serve the food accurately as per the order instructions please close the store don’t just mess up the order and give worst experience to customers. Ordered online the people work there they just don’t care about what they got in the order not even worth of $ been food served just given half portion of the bowl and missing items in the order. These days I started hating chipotle service to the customer. I really pissed off with this restaurant.

Allison Betancourt

This may be a one off issue, but they were completely out of meat and lettuce. Someone called out how long the chicken would take, but it was not communicated that that was the only meat that was ready. How do you run out of all your meats?Vegetarian options: It's build your own so easy to make vegetarian. Sofritas are a plant-based option or you can just go veggies (and the guac is free)

Atmosphere: 4

Food: 2

Service: 3

Recommended dishes: Burrito Bowl, Chips

Chelsea Mishell

Who could say anything negative about chipolte??

Atmosphere: 5

Food: 5

Service: 5

Kendal C.

I love chipotle i'm a main customer to their company and iv never been to this location but it's close to my work so i thought i would give it a try, and this is the worst location to come to. It was 7:15pm when i ordered and the didn't have any rice, sour cream, guacamole and most of the meat was gone they didn't have much. I asked if they had anymore n the back and they said no and asked if that's ok and had me go on with my day . As i'm sitting eating my food someone passes by the drink station where im sitting and i see someone with a little cup full of guacamole, they made me feel completely singled out cause the staff was to lazy to go grab some more and most of them were on their phone. If anything please go to a different chipotle the drive is worth it than paying for something that you don't want. Along with everything else there was hair in my food

Chloe Smyers

I was eating and felt something in my mouth. I pulled a long black hair out of my throat. Disgusting. I can’t even finish the meal, I’m so repulsed.

Atmosphere: 3

Food: 3

Service: 4

Garrett Flores

This place used to be pretty on point but now consistently does not have it together. Usually lacking 1 or more proteins or bases. Management watches while cooks struggle to keep up. Today there were 4 people working the line while one cook (seemingly new) tried to keep a full grill together.

Atmosphere: 2

Food: 3

Service: 1

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