11012 Pecan Park Blvd, Cedar Park
I got honey chipotle chicken crispers delivered from this location and there was VERY little sauce on them. They were almost completely dry. Very disappointed considering the delivery took almost 2 hours.
Just visited this establishment tonight and the customer service was awful. Upon arriving we waited several minutes before being acknowledged. Once we were finally seated the restaurant was very dirty and unkept. It was absolutely disgusting. We actually had to get up and leave it was an awful experience. Management needs to be more involved and make sure proper operating procedures are taking place.
We've eaten st this location multiple times and they don't disappoint. The dine in service is excellent. Much needed if you can't eat in the in Texas Heat!
Service was good, but had a clear sight of kitchen from our table and did notice a young man prepare a to go salad with his bare hands!!! No gloves and noone in kitchen had a mask on.
The presidente is a really good margarita. One takes the edge off and the second one put you where you need to be. Have 3 you don't need to be driving. The food was really good also
Chips weren't as good as usual. Service was a little slow. Both results of covid I think. We'll get through this!
This is the absolute worst. I'm a driver for doordash, and everyone else around me has been prioritized. I was supposed to pick up an order at 7:45pm, and at 8:06 I'm still waiting with no one having given me updates or any information. My customer is counting on me to deliver, but I can't do that when the restaurant is 30 minutes behind. The lady who helped me said it would be 15 minutes, and both the people beside me have been sitting here at least 25 along with me. The service is terrible, and there is only ONE person doing Togo orders. Ridiculous.
Chili's, especially in a pandemic, is comfort food to me. I also love their rewards program. Using the app, I order my favorite dish, then pick it up curbside. People love to bash chains. But there are days when you want the familiar.
Great service, delivered my To Go order to my car before the estimated time! Always phenomenal service......Thank you!
Visiting from Houston and we decided to order curbside because of all this Covid stuff. Food was horrible, all of it tasted below par. We even tried each others food thinking it was just our own plates that tasted bad but nope, it was all bad and cold. We didnt get any utensils either which I specifically remember checking a box online saying I needed utensils.
We are giving 2 stars because the server and bar tender were very personable, so great personalities. That being said, the drinks we were given at the bar were STRAIGHT sweet and sour. We didn't even feel a buzz and now our stomachs are upset. This is 3 opinions in one review. I guess eat the food at chili's and never order a drink. Even then the food is mediocre. Thank you! Gracie, Somer and V. (:
This particular restaurant has had great service and prominent food quality. Myself and my wife enjoy coming here for the excellent service.
My experience was very good. A tiny bit slow but, hard to complain when havent been able to go out and eat because of the pandemic. The food was amazingly good! The Presidenta Maragritas were the bomb!
Always a great experience. Our server tonight was even better. Very good experience.
Worst experience ever! Extremely rude waitress, poor management, absolutely no customer service. We will not be back.
11012 Pecan Park Blvd, Cedar Park, TX 78613