1540 Cypress Creek Road, Cedar Park
No one working in this shop was wearing masks while Texas is reporting record daily Covid19 infections.
I love subs! I made a review last week about the firehouse subs located on McNeil Drive. I was not happy and in the end did not even get a sandwich! So today the same friend and I went to the Firehouse on Cypress Creek. His sandwich was made wrong (he refuses to eat mayo hehe) and we went back. The staff was incredibly understanding and remade him a delicious sandwich! My sandwich was also very delicious. I just want to highlight the staff at this location. I will be back. You can tell they are happy with their store and keep it running at a high standard to please their customers and make delicious sandwiches!
Mandatory must wear a mask on entrance door and there were 2 customers without mask in the store and the manager and staff did nothing. Did not tell them to leave and waited on them while all the other customers had mask on. Told the manager how disappointed I was and the manager said nothing. Plus my order was cold and the meat tasted old.
I am disappointed by the restaurant not requiring their employees to wear masks during this Covid 19 time. I checked the guidelines and even though it is not required, it is recommended that employees wear masks. When I asked the manager, she simply said that it was not required. I love this restaurant and will return to it when I feel they are going above and beyond to make sure their customers and employees are as safe as possible.
Ok, but Planet Sub is better and right across the street
Love the subs and the treats they sell like brownies and cookies
Been awhile since I visited this restaurant. In these current times, any restaurant I have visited have made sure their employees have masks. I was surprised that no one working here was wearing a mask. The owner informed me masks are not required. If they are only concerned with minimum standards, I have to assume that extends beyond customer safety. I'll take my business elsewhere.
Excellent customer service at the location. I've been coming here for years and love the subs. The manager, Laura, cares about her customers and gets to know them. She's very helpful and is a great team leader because the staff here is very responsive and friendly to the customers. Thank you!
Love the staff and the food at this location.
My wife and I really enjoyed the firehouse meatball sandwich. The bread was soft and fresh, loaded with meatballs and smothered in a thick tomato sauce and a little melted cheese. So good, we will be back to try more sandwiches! Thanks Firehouse!
Just as good or better than subway
I get subs from here every other week. It's always good and the guys behind the counter are always friendly.
Firehouse ranks in my top 5 sandwich places. It's pretty standard stuff. Fresh bread, and ingredients. Sandwich is nicely put together with care. They have 3 size options, which is more than most places. 4 stars because it doesn't blow me away, and the prices are steep for a sandwich.
One of my favorite fast food restaurants. A go-to when i cant decide what to eat. The sandwiches are always perfect and delicious. Their fancy soda machine has more flavors than you can imagine.
1540 Cypress Creek Road, Cedar Park, TX 78613