The Food is usually amazing during the day, horrible past the hours of 9pm.Today I just got Mac n cheese that tasted like it was legitimately boiled in hard mineral tap water…or hose waterStrawberry biscuits overcooked, black and brown on the bottom. Rubbery with little to no icing.The service is concerningly questionable depending on the staff working…I’ve been 4 times and 3 of those I got random stuff thrown in my bag. The one time they got it right it tasted concerning to my health more than fast food should…which is obviously crazy.All of the times I requested to get my order fixed..and nicely by the way…I received dirty looks and argumentative conversation.Also there is usually a language barrier somehow, but don’t let that fool you the receipt has always been right but the food always wrong so it’s obviously no excuse.I’m just wondering what’s going on with the hiring process honestly. I’m all for equal opportunity and giving chances but atleast make sure they are mentally equipt for the position.And even after all of this, I’m giving a second chance…hire people who care please. Some of us would like to be regular costumers but this location is making that hard for us.Thank you.
Atmosphere: 1
Food: 2
Service: 2
Marcus Wilkinson
I would highly recommend you go elsewhere! Only one employee spoke English in the store. All three of my orders were messed up. The food was cold and had been sitting there. The bathrooms as well as the stores was filthy. Which means I can only assume how clean the rest of the kitchen is.
Allen
Well, if you want ppl who don’t speak English and hate their jobs making your food this is your spot. Cashier spoke very little English and was depressed. The tv was loud and in Spanish. The music was also Spanish.I love Spanish music, at a Mexican restaurant.Food was average. No tea. Coke machine was out of half the drinks. Coke machine was disgusting as well.Lobby was pretty filthy as well.
Atmosphere: 1
Food: 2
Service: 1
Jiahua Ma
My fav wings in the US.
Atmosphere: 4
Food: 5
Service: 4
Kevin J
Employees are very careless and rude. Also if I order 10 pc chicken, I only get 9 pc. Who took my chicken?
Atmosphere: 1
Food: 2
Service: 1
Christina S
The food was not fresh and over priced. Service left something to be desired. The atmosphere was odd, even for fast food.
Atmosphere: 1
Food: 1
Service: 1
Frank Leung
This is my favorite Popeye's location. Food is great and service is fast and professional. Daniel is always working hard and greets everyone with a smile. He goes out of his way to achieve the best customer satisfaction. Thank you sir!
Atmosphere: 5
Food: 5
Service: 5
Ashley Carter
Kinda pricy, what happened to chicken? But the biscuits are fire, and chicken has saved dinner several
Atmosphere: 3
Food: 5
Service: 5
Jose
UE Order #3CB01- blackened ranch not in order- 6 piece parmesan garlic wings were cold and sauce was in one wing only and the bottom of the tray and the other 5 just put on top?- classic chicken was cold and dry and seemed very stale as if it was sitting there for hours before we even ordered- biscuits very cold, dry, and hard- red beans and rice was hot and of normal expected quality-mac and cheese was hot and of normal expected quality- blackened chicken sandwich was of normal expected quality. Fresh and tasty- classic chicken sandwich was warm but stale. It looked like it was fried in old oil and very dark in color and shriveled up as if it was sitting there well before ordered
Food: 2
Recommended dishes: Chicken Sandwiches, Chicken Sandwich, Signature Chicken, Red Beans and Rice, Red Beans & Rice
Cashier not professional, communication skills need to be improved. The food was cold!!!
Atmosphere: 2
Food: 1
Service: 2
IAN BLADUELL
They got it
Atmosphere: 3
Food: 4
Service: 3
Michael Chenault (AustinLoki)
I hate that I even have to write this, but I just had the worst drive-through interaction I've ever experienced. It's Saturday evening and I just dropped my daughter off at a friend's house. I don't often go to this Popeyes because it's a little far from the house, but I was in the neighborhood and thought it'd be a nice treat to bring some chicken home.Somehow I ended up having an argument with a drive-through speaker. That's never happened to me before. It went something like this:I got to the speaker and said "I'd like a box of all dark meat, legs & thighs with biscuits. What are my options?"The guy on the other side was like "What do you want? You want a family meal? You want a number 4?"I looked at the menu and it wasn't clear that a "number 4" was all dark or mixed or whatever, so I basically asked the same thing. I just wanted a box of legs & thighs between 8 & 12 pieces. Somehow I wasn't speaking proper menu code and the dude was clearly getting upset that I was saying "I just want a box of dark meat chicken with or without biscuits; what sizes does that come in?" I never even got to the part about wanting a large cajun fries.This bums be out because Popeyes is my favorite fast fried chicken. We lived in NOLA for about 5 years and Popeyes doesn't get any better than it is in New Orleans. And the service is 1000% better and friendlier than what I just dealt with 30 minutes ago.I'm not saying I won't go back to that location. It's literally the only Popeyes within about a 30 minute drive of our house. But it's a huge drag that what should have been a treat, turned into a fight and made me leave the drive-through lane without purchasing anything. Not even those cajun fries I really wanted.Still, I have food at home, so it's fine. I guess I'll go cook some dinner.-------------------As a follow-up, definitely try the Chili Crisp Shrimp at Panda Express. It's awesome. The evening wasn't a total loss.
Atmosphere: 1
Food: 4
Service: 1
darrell bates
I had a horrible experience a few months back and vowed to never go back. Well tonight I didn’t cook and decided to give this place the benefit of the doubt (maybe they had a bad night a few months back). Tonight I ordered 3 piece dark with Reb Beans (not spicy) and Rice and I ordered a 2 piece with fries (not spicy). I got old chicken that had clearly been sitting for a while and all of the chicken was spicy, they gave fries instead of Red Beans and Rice. There is not an English speaker in the building and that’s where the problem lies. In order to get our orders right you must first under English well enough to understand the request. GEESH!
Atmosphere: 1
Food: 1
Service: 1
ESTHER LISBETH CABRERA
Pleasant place with a variety of fast food with smells that dislocate the senses.
Fresh food great customer
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich
The Food is usually amazing during the day, horrible past the hours of 9pm.Today I just got Mac n cheese that tasted like it was legitimately boiled in hard mineral tap water…or hose waterStrawberry biscuits overcooked, black and brown on the bottom. Rubbery with little to no icing.The service is concerningly questionable depending on the staff working…I’ve been 4 times and 3 of those I got random stuff thrown in my bag. The one time they got it right it tasted concerning to my health more than fast food should…which is obviously crazy.All of the times I requested to get my order fixed..and nicely by the way…I received dirty looks and argumentative conversation.Also there is usually a language barrier somehow, but don’t let that fool you the receipt has always been right but the food always wrong so it’s obviously no excuse.I’m just wondering what’s going on with the hiring process honestly. I’m all for equal opportunity and giving chances but atleast make sure they are mentally equipt for the position.And even after all of this, I’m giving a second chance…hire people who care please. Some of us would like to be regular costumers but this location is making that hard for us.Thank you.
Atmosphere: 1
Food: 2
Service: 2
I would highly recommend you go elsewhere! Only one employee spoke English in the store. All three of my orders were messed up. The food was cold and had been sitting there. The bathrooms as well as the stores was filthy. Which means I can only assume how clean the rest of the kitchen is.
Well, if you want ppl who don’t speak English and hate their jobs making your food this is your spot. Cashier spoke very little English and was depressed. The tv was loud and in Spanish. The music was also Spanish.I love Spanish music, at a Mexican restaurant.Food was average. No tea. Coke machine was out of half the drinks. Coke machine was disgusting as well.Lobby was pretty filthy as well.
Atmosphere: 1
Food: 2
Service: 1
My fav wings in the US.
Atmosphere: 4
Food: 5
Service: 4
Employees are very careless and rude. Also if I order 10 pc chicken, I only get 9 pc. Who took my chicken?
Atmosphere: 1
Food: 2
Service: 1
The food was not fresh and over priced. Service left something to be desired. The atmosphere was odd, even for fast food.
Atmosphere: 1
Food: 1
Service: 1
This is my favorite Popeye's location. Food is great and service is fast and professional. Daniel is always working hard and greets everyone with a smile. He goes out of his way to achieve the best customer satisfaction. Thank you sir!
Atmosphere: 5
Food: 5
Service: 5
Kinda pricy, what happened to chicken? But the biscuits are fire, and chicken has saved dinner several
Atmosphere: 3
Food: 5
Service: 5
UE Order #3CB01- blackened ranch not in order- 6 piece parmesan garlic wings were cold and sauce was in one wing only and the bottom of the tray and the other 5 just put on top?- classic chicken was cold and dry and seemed very stale as if it was sitting there for hours before we even ordered- biscuits very cold, dry, and hard- red beans and rice was hot and of normal expected quality-mac and cheese was hot and of normal expected quality- blackened chicken sandwich was of normal expected quality. Fresh and tasty- classic chicken sandwich was warm but stale. It looked like it was fried in old oil and very dark in color and shriveled up as if it was sitting there well before ordered
Food: 2
Recommended dishes: Chicken Sandwiches, Chicken Sandwich, Signature Chicken, Red Beans and Rice, Red Beans & Rice
Restaurantji Recommends
Cashier not professional, communication skills need to be improved. The food was cold!!!
Atmosphere: 2
Food: 1
Service: 2
They got it
Atmosphere: 3
Food: 4
Service: 3
I hate that I even have to write this, but I just had the worst drive-through interaction I've ever experienced. It's Saturday evening and I just dropped my daughter off at a friend's house. I don't often go to this Popeyes because it's a little far from the house, but I was in the neighborhood and thought it'd be a nice treat to bring some chicken home.Somehow I ended up having an argument with a drive-through speaker. That's never happened to me before. It went something like this:I got to the speaker and said "I'd like a box of all dark meat, legs & thighs with biscuits. What are my options?"The guy on the other side was like "What do you want? You want a family meal? You want a number 4?"I looked at the menu and it wasn't clear that a "number 4" was all dark or mixed or whatever, so I basically asked the same thing. I just wanted a box of legs & thighs between 8 & 12 pieces. Somehow I wasn't speaking proper menu code and the dude was clearly getting upset that I was saying "I just want a box of dark meat chicken with or without biscuits; what sizes does that come in?" I never even got to the part about wanting a large cajun fries.This bums be out because Popeyes is my favorite fast fried chicken. We lived in NOLA for about 5 years and Popeyes doesn't get any better than it is in New Orleans. And the service is 1000% better and friendlier than what I just dealt with 30 minutes ago.I'm not saying I won't go back to that location. It's literally the only Popeyes within about a 30 minute drive of our house. But it's a huge drag that what should have been a treat, turned into a fight and made me leave the drive-through lane without purchasing anything. Not even those cajun fries I really wanted.Still, I have food at home, so it's fine. I guess I'll go cook some dinner.-------------------As a follow-up, definitely try the Chili Crisp Shrimp at Panda Express. It's awesome. The evening wasn't a total loss.
Atmosphere: 1
Food: 4
Service: 1
I had a horrible experience a few months back and vowed to never go back. Well tonight I didn’t cook and decided to give this place the benefit of the doubt (maybe they had a bad night a few months back). Tonight I ordered 3 piece dark with Reb Beans (not spicy) and Rice and I ordered a 2 piece with fries (not spicy). I got old chicken that had clearly been sitting for a while and all of the chicken was spicy, they gave fries instead of Red Beans and Rice. There is not an English speaker in the building and that’s where the problem lies. In order to get our orders right you must first under English well enough to understand the request. GEESH!
Atmosphere: 1
Food: 1
Service: 1
Pleasant place with a variety of fast food with smells that dislocate the senses.
Atmosphere: 5
Food: 5
Service: 5