Incredibly disappointing and unprofessional. They had a sign up on the ice cream display that read “card reader down, we will have to enter cards manually.” I thought no big deal, they can’t control technical malfunctions and I have no problem with them manually entering my card, especially since I don’t carry cash. So I waited for 20 minutes while they served everybody that was in line ahead of me. Again, not a big deal, it’s a holiday weekend and I don’t mind waiting since it’s busy. I finally get to the front of the line to order and I ask to sample one of the flavors. The employee lets me sample one, then I ask to sample a second (I was in between two flavors and just wanted to try them both before making my decision). At this point the employee looks exasperated and says “it’s cash only.” I was confused, because she hadn’t spoken to anyone between me asking for the first sample and the second, and there was no indication anywhere throughout the store that it was cash only. So I pointed to the sign and said “you can’t enter it manually?” To which they insisted no, cash only. I understand technical difficulties happen, but they should have indicated that it was cash only on the sign, or told me when I walked in, instead of having me wait nearly half an hour before being informed that it was a complete waste of time.
Atmosphere: 1
Service: 1
Christie P.
Marble Slab is my go-to for the ultimate ice cream bliss! The customization here is a game-changer. From choosing your flavor to mix-ins, it's a personal dessert masterpiece. The ice cream quality is top-notch - creamy, rich, and always satisfying. The staff's friendly vibe adds to the joy of the experience, making each visit a treat. They're patient, even when I can't decide between all the tempting options. The mix-ins are the real heroes here. Fresh fruits, candies, and decadent sauces elevate the ice cream to another level. The marble slab technique ensures each bite is a delightful mix of textures and flavors. The cozy ambiance is perfect for a casual hangout or a sweet date night. Prices are reasonable for the quality and quantity you get. For a personalized ice cream adventure, Marble Slab is the sweet spot!
Alyssa Minaj
came here this evening waited long while there was 3 employees. ordered cotton candy ice cream in a waffle bowl. 1. the ice cream didn’t taste anything like cotton candy more like medicine ? 2. my waffle bowl was stale no crunch too it. 3. there was a new batch of cotton candy behind the gentlemen who helped me and yet he still scraped the left overs in the older one. but gave my gf the batch never again ? so expensive for a waste of $20 would’ve enjoyed h-e-b ice cream wayyy better but now i know ?
Alyssa Perez
was in the middle of eating my waffle bowl ice cream. i thought a dog hair flew into my ice cream, tried to pick it out. the hair was baked into the waffle cone. absolutely disgusting. lost my appetite to ever have marble slab again. used to be my favorite to get ice cream. disappointing
Ashley Cropper
There's always a blonde girl behind the counter who gives me cold stares and refuses to help me like she has something personal against me. Either way, I won't be back as I can go anywhere for ice cream that doesn't come with cold glares that is as cold as their ice cream. I called store management about this girl awhile back, they said they would address it, but nothing changed. If anything, this girl would just walk into the back area and never come out if I walked in or stay behind the ice cream line and shoot cold daggers at me for no reason. How can you claim to be in customer service and have a server like this? Completely unprofessional.
Jenny Sanchez
Thank you so much to Isabella for making this "Cheat Day" so worth! Best milk shake ever!
Michelle Govertsen
I came in at a pretty busy time on a Saturday evening and with having only 3 front end customer service workers and 1 in the back, they staff did a great job in helping me and others in line as best and as quickly as they could. They were all really nice and polite. I wasn’t sure what topping I wanted and the girl helping me suggested a few things to try. For being short staffed, everyone was still working hard to get the job done as best and efficiently as they could.
Noah E.
The ice cream was good but the scoops were small. I'm not sure what the deal is? Maybe they need to figure out a way to even itself out for giving you unlimited mix ins.
Alison Jo
The prices are pretty over the top for the amount of food you get. When my small child can finish her ice cream while waiting in line (a whole other issue - staffing? Other places seem to staff just fine?) it tells me that I’ve paid too much for too little. If the prices matched the portions then fine. I think places like this need to be reminded that Corpus is growing and when other competing businesses start to show up consumers will remember when a business took advantage of the monopoly they had.
Don.R
Amazing ice cream, staff we're extremely helpful and diligent. Definitely coming back for more! ?
Changing review to 5 stars - response and follow-up visit resulted in a great experience!
Steve S.
Delish!! Fast friendly service!! Was craving a shake, this place hit the spot!!! A bit pricey but welcome to the new America!! Looking forward to going back. Enjoy!!!
Ms. Nicole
Everyone that was there was courteous and open to take orders, even being short-staffed. There was a line but they got it down pretty quickly today (which is not always the case), especially on a weekend ..so KUDOS to you 4 ladies @ Marble Slab Creamery!
Alyssa Gonzalez
Ice cream was good it’s just that the girls their were pretty rude.
Justa Panda
The hours need to be updated on Google maps. It says they are open at noon, but the sign at the store says 3:00. Very annoying to go at 1 PM and it's not open. Also, try getting some different flavors, it's always the same boring choices.
Incredibly disappointing and unprofessional. They had a sign up on the ice cream display that read “card reader down, we will have to enter cards manually.” I thought no big deal, they can’t control technical malfunctions and I have no problem with them manually entering my card, especially since I don’t carry cash. So I waited for 20 minutes while they served everybody that was in line ahead of me. Again, not a big deal, it’s a holiday weekend and I don’t mind waiting since it’s busy. I finally get to the front of the line to order and I ask to sample one of the flavors. The employee lets me sample one, then I ask to sample a second (I was in between two flavors and just wanted to try them both before making my decision). At this point the employee looks exasperated and says “it’s cash only.” I was confused, because she hadn’t spoken to anyone between me asking for the first sample and the second, and there was no indication anywhere throughout the store that it was cash only. So I pointed to the sign and said “you can’t enter it manually?” To which they insisted no, cash only. I understand technical difficulties happen, but they should have indicated that it was cash only on the sign, or told me when I walked in, instead of having me wait nearly half an hour before being informed that it was a complete waste of time.
Atmosphere: 1
Service: 1
Marble Slab is my go-to for the ultimate ice cream bliss! The customization here is a game-changer. From choosing your flavor to mix-ins, it's a personal dessert masterpiece. The ice cream quality is top-notch - creamy, rich, and always satisfying. The staff's friendly vibe adds to the joy of the experience, making each visit a treat. They're patient, even when I can't decide between all the tempting options. The mix-ins are the real heroes here. Fresh fruits, candies, and decadent sauces elevate the ice cream to another level. The marble slab technique ensures each bite is a delightful mix of textures and flavors. The cozy ambiance is perfect for a casual hangout or a sweet date night. Prices are reasonable for the quality and quantity you get. For a personalized ice cream adventure, Marble Slab is the sweet spot!
came here this evening waited long while there was 3 employees. ordered cotton candy ice cream in a waffle bowl. 1. the ice cream didn’t taste anything like cotton candy more like medicine ? 2. my waffle bowl was stale no crunch too it. 3. there was a new batch of cotton candy behind the gentlemen who helped me and yet he still scraped the left overs in the older one. but gave my gf the batch never again ? so expensive for a waste of $20 would’ve enjoyed h-e-b ice cream wayyy better but now i know ?
was in the middle of eating my waffle bowl ice cream. i thought a dog hair flew into my ice cream, tried to pick it out. the hair was baked into the waffle cone. absolutely disgusting. lost my appetite to ever have marble slab again. used to be my favorite to get ice cream. disappointing
There's always a blonde girl behind the counter who gives me cold stares and refuses to help me like she has something personal against me. Either way, I won't be back as I can go anywhere for ice cream that doesn't come with cold glares that is as cold as their ice cream. I called store management about this girl awhile back, they said they would address it, but nothing changed. If anything, this girl would just walk into the back area and never come out if I walked in or stay behind the ice cream line and shoot cold daggers at me for no reason. How can you claim to be in customer service and have a server like this? Completely unprofessional.
Thank you so much to Isabella for making this "Cheat Day" so worth! Best milk shake ever!
I came in at a pretty busy time on a Saturday evening and with having only 3 front end customer service workers and 1 in the back, they staff did a great job in helping me and others in line as best and as quickly as they could. They were all really nice and polite. I wasn’t sure what topping I wanted and the girl helping me suggested a few things to try. For being short staffed, everyone was still working hard to get the job done as best and efficiently as they could.
The ice cream was good but the scoops were small. I'm not sure what the deal is? Maybe they need to figure out a way to even itself out for giving you unlimited mix ins.
The prices are pretty over the top for the amount of food you get. When my small child can finish her ice cream while waiting in line (a whole other issue - staffing? Other places seem to staff just fine?) it tells me that I’ve paid too much for too little. If the prices matched the portions then fine. I think places like this need to be reminded that Corpus is growing and when other competing businesses start to show up consumers will remember when a business took advantage of the monopoly they had.
Amazing ice cream, staff we're extremely helpful and diligent. Definitely coming back for more! ?
Restaurantji Recommends
Changing review to 5 stars - response and follow-up visit resulted in a great experience!
Delish!! Fast friendly service!! Was craving a shake, this place hit the spot!!! A bit pricey but welcome to the new America!! Looking forward to going back. Enjoy!!!
Everyone that was there was courteous and open to take orders, even being short-staffed. There was a line but they got it down pretty quickly today (which is not always the case), especially on a weekend ..so KUDOS to you 4 ladies @ Marble Slab Creamery!
Ice cream was good it’s just that the girls their were pretty rude.
The hours need to be updated on Google maps. It says they are open at noon, but the sign at the store says 3:00. Very annoying to go at 1 PM and it's not open. Also, try getting some different flavors, it's always the same boring choices.