This place SUCKS!! No prime rib as advertised. Ordered an appetizer that should have taken two minutes to cook in a fryer and they came out 20 minutes later with the entrees that were cold. We were the only people in the restaurant. Do not waste your time or money here. The appetizer were hotter than the entrees
Michella H.
I placed an order togo and it took me at least 10 mins to drive there order was not ready I had to wait another 25 mins to get my order. Not sure why it took so long when there was only 4 tables to serve at this time. Then my fried Mushrooms were not even warm and very soggy. The ribisteaks were blood red and just browned on outside. they were so tough we were unable to eat them. I am so upset with this order that I will not be going back there for a very long time if I go back at all. I will stick with Nolan's plus they are much cheaper than Montana Mike'.
Ji K.
It was around 6pm Sunday. It took 40min for a burger and a steak. I wanted to cancel and go but there was no server to be around. Only way to get out of this place was to not pay and go???? Food is average chain restaurant quality. When we asked for a check~~~ it was over charged. Receipts are in very small letters and people do sign without looking sometimes. There were only 2 tables including us and we were the only table had a food yet. Well, maybe that's how servers make money there. Be aware of your check here. I would avoid this place.
TxLocked nLoaded
First off appetizer was cold like it sat in the back for a good while. Then multiple tables complained also about their food being cold. Poor service multiple people had to complain to the manager and price was reduce very little. Coming here multiple times before and never had this bad of a service at this time I would not recommend. We should've left at the cold appetizer
Jay Marquez
We really wanted to enjoy Montana Mike's for a late lunch early dinner thinking we were going to get good service being as empty as the restaurant was, until this tall thin curly haired hispanic girl was very rude to us while waiting to be sat. So we ended up leaving and finding elsewhere to eat, Nikos Steakhouse it was! Maybe next time guys.
Frances pena
We had the worst server i think her name was sissy she was rude and had alot of marijuana smell on her. Gross i can't believe she works and is walking around high. I don't know what her situation is but be a more professional. It's not a hard thing to do. I won't be returning unless they can clean up their crew.
Honestly
I can not say enough BAD things about this place!First of all, the entrance says "The Reserve", an apt complex. This is the one and only entrance! Bad news if you miss it. I parked at Goodwill and walked there.DO NOT go on your lunch break! I must point out there were ONLY two other tables seated.The hostess/waitress took our order, 40 mins later we we had to wave her down. She said it's probably the burger taking so long! We asked her to bring a couple to-go boxes and the check.Five long mins later she had our food boxed up (not what we meant) without any utensils.Our food was COLD! Not even a little warm!What a horrible mistake and waste of time!
Tennessean
If you don't like crowds and have an hour and a half to kill, this is the place to go. Less than 6 tables in use and it took forever to get waited on. And then wait and wait on our order. And wait and wait on the check. And wait and wait to pay out. And never got our drinks refilled. The food was ok. Pass on the chicken strips and go for the salmon. But the service; C'mon Mike, you can do better.
Efrain Garza
I called to order take out. I was told a 35min wait which was fine. Although I never had a chance to order my food. I was left on hold for 15min before I hung up the phone and called somewhere else. I even tried calling on another line while on hold. When answered I was put directly on hold again. Worst phone experience.
Jazzy DB
Went when it was slow. Our serve was very attentive and kind. Food was 8/10. We got steak and chicken fried chicken. The mashed potatoes were amazing and I love the steak.
This was our first time eating at Montana Mike's.It was our waitresses 2nd day working there and they kept seating everyone in her section and she was trying her very best. When I went to pay my bill our waitress was trying not to cry due to being overwhelmed. There was an old couple sitting next to us and they were not happy and were vocal about it. I went and paid their bill to give them a free meal hoping that they might take it easy on our waitress. I tried to give her a pep talk to calm her down but I kind of figured the manager on duty should be helping her. Other than our waitress being very nice the food wasn't the best my steak wasn't prepared properly but I wasn't going to compound her issues, I ate some and took the rest to go. I watched the manager on duty kind just meander around the restaurant not really helping, he did go over and take the old couples complaint (which is how I knew it was her 2nd day working). To be a manager you need to be a leader and letting new staff fend for themselves is not being a manager
Heather Trevino
If I could give it 0 stars I totally would! This place is horrible!! We waited 10 minutes to be seated when there was an empty house. Customer service sucks! The table we sat at was greasy and sticky so the waitress gave me a smelly towel to clean it myself. Ordered the salmon and it was undercooked. I wouldn’t recommend any or my family or friends
James Nesmith
I really like the food here. Made to order. Great service as well. Great drink selection as well.. No complaints here.
Sam Antha
Food was cold/cooked wrong left off the roll with the steak dinner meal and didn't say anything about it..and waiter has no experience it seems and then kept the coin portion of my change and didn't even mention it when giving the cash.. smh i'll never go back
Juan Carlos Martinez
Honestly the place wasn’t packed and still had to wait 40 minutes for a 14 top. Yes it sounds like a lot of people but I have 5 kids so really wasn’t a lot of people, plus the table was already set ,but still had to wait. Everything started off good till it came to refills . Honestly felt like we where bothering the server because she kept huffing and puffing could’ve been new to the service industry tbh. It took a hour and 45 minutes to get our food and wasn’t all served at once. Example I ordered the sirloin steak combo with chicken mash and mac&cheese. I got all but the mac and cheese . Kids chicken strips with fries and Mac but the chicken strips weren’t on the plate they where “Almost done” and so on. The food was good but bad service always over powers the food. Would still love to come back in the near future to see if they’ve improved
This place SUCKS!! No prime rib as advertised. Ordered an appetizer that should have taken two minutes to cook in a fryer and they came out 20 minutes later with the entrees that were cold. We were the only people in the restaurant. Do not waste your time or money here. The appetizer were hotter than the entrees
I placed an order togo and it took me at least 10 mins to drive there order was not ready I had to wait another 25 mins to get my order. Not sure why it took so long when there was only 4 tables to serve at this time. Then my fried Mushrooms were not even warm and very soggy. The ribisteaks were blood red and just browned on outside. they were so tough we were unable to eat them. I am so upset with this order that I will not be going back there for a very long time if I go back at all. I will stick with Nolan's plus they are much cheaper than Montana Mike'.
It was around 6pm Sunday. It took 40min for a burger and a steak. I wanted to cancel and go but there was no server to be around. Only way to get out of this place was to not pay and go???? Food is average chain restaurant quality. When we asked for a check~~~ it was over charged. Receipts are in very small letters and people do sign without looking sometimes. There were only 2 tables including us and we were the only table had a food yet. Well, maybe that's how servers make money there. Be aware of your check here. I would avoid this place.
First off appetizer was cold like it sat in the back for a good while. Then multiple tables complained also about their food being cold. Poor service multiple people had to complain to the manager and price was reduce very little. Coming here multiple times before and never had this bad of a service at this time I would not recommend. We should've left at the cold appetizer
We really wanted to enjoy Montana Mike's for a late lunch early dinner thinking we were going to get good service being as empty as the restaurant was, until this tall thin curly haired hispanic girl was very rude to us while waiting to be sat. So we ended up leaving and finding elsewhere to eat, Nikos Steakhouse it was! Maybe next time guys.
We had the worst server i think her name was sissy she was rude and had alot of marijuana smell on her. Gross i can't believe she works and is walking around high. I don't know what her situation is but be a more professional. It's not a hard thing to do. I won't be returning unless they can clean up their crew.
I can not say enough BAD things about this place!First of all, the entrance says "The Reserve", an apt complex. This is the one and only entrance! Bad news if you miss it. I parked at Goodwill and walked there.DO NOT go on your lunch break! I must point out there were ONLY two other tables seated.The hostess/waitress took our order, 40 mins later we we had to wave her down. She said it's probably the burger taking so long! We asked her to bring a couple to-go boxes and the check.Five long mins later she had our food boxed up (not what we meant) without any utensils.Our food was COLD! Not even a little warm!What a horrible mistake and waste of time!
If you don't like crowds and have an hour and a half to kill, this is the place to go. Less than 6 tables in use and it took forever to get waited on. And then wait and wait on our order. And wait and wait on the check. And wait and wait to pay out. And never got our drinks refilled. The food was ok. Pass on the chicken strips and go for the salmon. But the service; C'mon Mike, you can do better.
I called to order take out. I was told a 35min wait which was fine. Although I never had a chance to order my food. I was left on hold for 15min before I hung up the phone and called somewhere else. I even tried calling on another line while on hold. When answered I was put directly on hold again. Worst phone experience.
Went when it was slow. Our serve was very attentive and kind. Food was 8/10. We got steak and chicken fried chicken. The mashed potatoes were amazing and I love the steak.
Restaurantji Recommends
This was our first time eating at Montana Mike's.It was our waitresses 2nd day working there and they kept seating everyone in her section and she was trying her very best. When I went to pay my bill our waitress was trying not to cry due to being overwhelmed. There was an old couple sitting next to us and they were not happy and were vocal about it. I went and paid their bill to give them a free meal hoping that they might take it easy on our waitress. I tried to give her a pep talk to calm her down but I kind of figured the manager on duty should be helping her. Other than our waitress being very nice the food wasn't the best my steak wasn't prepared properly but I wasn't going to compound her issues, I ate some and took the rest to go. I watched the manager on duty kind just meander around the restaurant not really helping, he did go over and take the old couples complaint (which is how I knew it was her 2nd day working). To be a manager you need to be a leader and letting new staff fend for themselves is not being a manager
If I could give it 0 stars I totally would! This place is horrible!! We waited 10 minutes to be seated when there was an empty house. Customer service sucks! The table we sat at was greasy and sticky so the waitress gave me a smelly towel to clean it myself. Ordered the salmon and it was undercooked. I wouldn’t recommend any or my family or friends
I really like the food here. Made to order. Great service as well. Great drink selection as well.. No complaints here.
Food was cold/cooked wrong left off the roll with the steak dinner meal and didn't say anything about it..and waiter has no experience it seems and then kept the coin portion of my change and didn't even mention it when giving the cash.. smh i'll never go back
Honestly the place wasn’t packed and still had to wait 40 minutes for a 14 top. Yes it sounds like a lot of people but I have 5 kids so really wasn’t a lot of people, plus the table was already set ,but still had to wait. Everything started off good till it came to refills . Honestly felt like we where bothering the server because she kept huffing and puffing could’ve been new to the service industry tbh. It took a hour and 45 minutes to get our food and wasn’t all served at once. Example I ordered the sirloin steak combo with chicken mash and mac&cheese. I got all but the mac and cheese . Kids chicken strips with fries and Mac but the chicken strips weren’t on the plate they where “Almost done” and so on. The food was good but bad service always over powers the food. Would still love to come back in the near future to see if they’ve improved