Well I now know why I do not come to this walmart anymore. The employees are rude, not helpful and slow like molasses. The guy who was helping me at the service desk did not want to return a shirt because it had no tags. However that is how I bought it. I scanned another identical shirt with tags but a different size and the cashier told me that was okay just give him the shirt I did not want. So when I had to return it it had no tags and he did not believe that I was their shirt. So he informs me that if I can go grab one with tags. So I did of course they did not have the same one but it was the brand and close to the item. He tells me well that is not what is on the receipt. I pointed to the labels and showed him its your item. So he says well i will do it even though I'm not supposed to. Uh no you will do it or somebody above you will. I'm on customer service as well and I would never treat or tell a customer no. We make to much money to make a customer mad over 12 dollars. Walmart will not go broke over 12 dollars. Plus they are still going to ve able to sell it and make money. The customer service desk was cluttered and messy. Items all over the place. This store is set up very different. That is why I do not shop here. Horrible attitudes from employees and unorganized store. Ladders and merchandise carts all over the place. Being visually impaired it was very difficult walking in that store. I'll stay away from now on
Micaela M Kerley
A very nice young man named RJ from the paint department helped carry a large mirror for me to the car. He deserves mention of being a great employee! ??
Kenneth Neubaum
I wish they were open more the best barbecue I've had in the area in quite some time the brisket just melts away sausage is awesome no complaints whatsoever other than price may be a little too high but that's BBQ
Ryan Garcia
Nice Walmart. Nothing wrong with it just a regular Walmart which is pretty good since most Walmarts are understaffed.
Fabian Davila
Returned some sneakers that were to big, the customer service associate was very courteous...
Celso Perales
After an oil change last Friday i drove to San Antonio and noticed this hanging from under my truck... I had to get under there and screw in the bolts myself... I will not be goin back...
Joey B
All of Dave whole grain bread which cost 5 dollars did not have expiration date on them I ask and employee she said they forget to stamp the date of expiration on them not good buying at HEB starting tomorrow.
Anna Marie Lico-Alfano
One of the nicest WalMart stores I've gone too. This one is clean, all shelves we're fully stocked. They still wear masks here (employees). Loved their toy dept. Food area, spotless, all bread was fully stocked.
Justin Peralta
I refuse to show my receipt after purchase, before I purchase, the items are yours. After I buy everything I want the items are now mine. My belongings are private property and I don't have to show you anything. If it is so important to make sure people are not stealing hire cashier's! If you still need to see my receipt fire the cashier because obviously you don't trust them. They actually checked my basket 3 times before I made it out the door. ?? Way to go Walmart!!! Stereotype everyone so they feel like criminals while on vacation.
Rose Zee
This is the most DISGUSTING Walmart I have ever set foot in, and I've been to Odessa. It's Good Friday, but looks like Black Friday. The restroom was...well...worse than the pictures show...
Salon inside Walmart. Alexis rhe manager and Denise ty. Wow. Love it. My friend Linda treated me to a new look. Denise did my hair. She only has 4 months and amazed me with her talenta. Alexis is the bomb. Beautiful ladies inside out. Recommend them.
Rachel O.
I would have chosen 0 stars if I could. Don't take your car there for service!! I know Walmart isn't known for their auto care but I thought it would be nice to take care a basic oil change while I shopped. After over an hour of having my vehicle they told me they were unable to do the oil change because the cap was on too tight , then also informed me that I should return it to the dealer (it was just purchased) because it had a major oil leak. I took it to another place nearby and they twisted the cap off with ease and actually informed me that Walmart they had most likely removed the cap with the car running and that is what caused the oil to spill all over because it was still very fresh. They did a full inspection and found nothing wrong. I guess Walmart just chose to take an early lunch or enjoy the slow afternoon as I was the only car there. Either way dont waste your money or jeopardize your vehicle at that place it's a sham.
A G.
Curbside is great i did everything through my app. Asked for no substitutions and what they were out of they let me know. Associates are courteous and mannerable which is a big plus to me. I appreciate their hard word.
Cindy R.
Walmarts are pretty much the same no matter where you go, which is good. We knew what we wanted, and were in and out quickly. We also visited the gas station to air up tires, get ice and make a quick bathroom stop. There is a single mens/womens bathroom outside the gas station. Everything was in working order. We were back on our way within minutes. Would definitely stop in again.
Crystal S.
Worst customer services. They do not care about their customers. Was told one thing in the phone then go in for a return to be denied. The manager did not care at all.
Well I now know why I do not come to this walmart anymore. The employees are rude, not helpful and slow like molasses. The guy who was helping me at the service desk did not want to return a shirt because it had no tags. However that is how I bought it. I scanned another identical shirt with tags but a different size and the cashier told me that was okay just give him the shirt I did not want. So when I had to return it it had no tags and he did not believe that I was their shirt. So he informs me that if I can go grab one with tags. So I did of course they did not have the same one but it was the brand and close to the item. He tells me well that is not what is on the receipt. I pointed to the labels and showed him its your item. So he says well i will do it even though I'm not supposed to. Uh no you will do it or somebody above you will. I'm on customer service as well and I would never treat or tell a customer no. We make to much money to make a customer mad over 12 dollars. Walmart will not go broke over 12 dollars. Plus they are still going to ve able to sell it and make money. The customer service desk was cluttered and messy. Items all over the place. This store is set up very different. That is why I do not shop here. Horrible attitudes from employees and unorganized store. Ladders and merchandise carts all over the place. Being visually impaired it was very difficult walking in that store. I'll stay away from now on
A very nice young man named RJ from the paint department helped carry a large mirror for me to the car. He deserves mention of being a great employee! ??
I wish they were open more the best barbecue I've had in the area in quite some time the brisket just melts away sausage is awesome no complaints whatsoever other than price may be a little too high but that's BBQ
Nice Walmart. Nothing wrong with it just a regular Walmart which is pretty good since most Walmarts are understaffed.
Returned some sneakers that were to big, the customer service associate was very courteous...
After an oil change last Friday i drove to San Antonio and noticed this hanging from under my truck... I had to get under there and screw in the bolts myself... I will not be goin back...
All of Dave whole grain bread which cost 5 dollars did not have expiration date on them I ask and employee she said they forget to stamp the date of expiration on them not good buying at HEB starting tomorrow.
One of the nicest WalMart stores I've gone too. This one is clean, all shelves we're fully stocked. They still wear masks here (employees). Loved their toy dept. Food area, spotless, all bread was fully stocked.
I refuse to show my receipt after purchase, before I purchase, the items are yours. After I buy everything I want the items are now mine. My belongings are private property and I don't have to show you anything. If it is so important to make sure people are not stealing hire cashier's! If you still need to see my receipt fire the cashier because obviously you don't trust them. They actually checked my basket 3 times before I made it out the door. ?? Way to go Walmart!!! Stereotype everyone so they feel like criminals while on vacation.
This is the most DISGUSTING Walmart I have ever set foot in, and I've been to Odessa. It's Good Friday, but looks like Black Friday. The restroom was...well...worse than the pictures show...
Restaurantji Recommends
Salon inside Walmart. Alexis rhe manager and Denise ty. Wow. Love it. My friend Linda treated me to a new look. Denise did my hair. She only has 4 months and amazed me with her talenta. Alexis is the bomb. Beautiful ladies inside out. Recommend them.
I would have chosen 0 stars if I could. Don't take your car there for service!! I know Walmart isn't known for their auto care but I thought it would be nice to take care a basic oil change while I shopped. After over an hour of having my vehicle they told me they were unable to do the oil change because the cap was on too tight , then also informed me that I should return it to the dealer (it was just purchased) because it had a major oil leak. I took it to another place nearby and they twisted the cap off with ease and actually informed me that Walmart they had most likely removed the cap with the car running and that is what caused the oil to spill all over because it was still very fresh. They did a full inspection and found nothing wrong. I guess Walmart just chose to take an early lunch or enjoy the slow afternoon as I was the only car there. Either way dont waste your money or jeopardize your vehicle at that place it's a sham.
Curbside is great i did everything through my app. Asked for no substitutions and what they were out of they let me know. Associates are courteous and mannerable which is a big plus to me. I appreciate their hard word.
Walmarts are pretty much the same no matter where you go, which is good. We knew what we wanted, and were in and out quickly. We also visited the gas station to air up tires, get ice and make a quick bathroom stop. There is a single mens/womens bathroom outside the gas station. Everything was in working order. We were back on our way within minutes. Would definitely stop in again.
Worst customer services. They do not care about their customers. Was told one thing in the phone then go in for a return to be denied. The manager did not care at all.