Lol took about 50 bad reviews for Whole Foods to realize how awful their baristas and coffee bar is… and it still sucks.
Coleen Gitt
not the best. but ok
Martin Andrew
I like the coffee. I got the light roast.
David du Mars
I don’t know why I thought it would be different for me, but true to a previous review, no one was in sight at the coffee bar; went to checkout area & the bagger first said that the hours are posted at the bar. I said yes, and it closes at 8pm. (She wasn’t rid of me so easily). She said to go back and wait. After several minutes I got my Americano but the register doesn’t work at the coffee bar, so I needed to go to the checkout. The coffee bar definitely doesn’t seem like a priority for anyone. Yikes—it’s back to the Starbucks down the street on Lemmon for me.
steviescabs
I like the coffee. I got the light roast.
Alexa Coleman
I like stopping by for good coffee and a delicious fresh pastry. The staff is usually very kind. The one MAJOR downside is that it's never properly staffed. Someone from another department has to run over and help me EVERY time and I often have to find someone and ask for service.
Crystal Workman
The food was super appetizing.
Amber Milligan
This location needs to fix their coffee bar hours. I walked up at 3:00PM on the dot and was completely ignored because the coffee bar was closed apparently. It was a major waste of my time, I stopped by there just for the coffee. It created a lot of unnecessary frustration in my day.
Yuki I.
I love Whole Foods! This location definitely takes Covid-19 precautions seriously. They have an officer at the front door making sure that all customers are wearing masks. Their workers all have masks on. And they have plexiglass at each cash register to limit contact. I'm glad businesses like WF are taking full precautions!
Matthew W.
Standard Whole Foods but wanted to compliment how seriously they are taking the Covid-19 situation. There is a police officer at the front to make sure everyone has a mask on, carts are clearly sanitized, Lysol wipes are available at the front, and there is a glass divider between cash register and customers. Huge compliments to this Whole Foods for being clean and taking the appropriate precautions.
I am shocked with theses negative reviews about this location because I shop there regularly. I've never had anyone be rude to me and everything is fresh. I frequent this location 2-5 times per week for items as needed. I love fresh and seldom freeze items. I have had to return items there but I have had to at other places too. These items don't have antibiotics or preservatives. It's a rarity that this occurs, but WF will refund you. I will stay loyal with WF to buy quality foods. I love this store!
John J.
As a shareholder in Amazon, it pains me to say this, but being bought by Amazon was the worst thing to ever happen to Whole Foods. Not only has their ability (or desire) to keep the shelves fully stocked greatly diminished, but their food handling SOPs have gone out the window. Simply put, perishable foods are not being properly held at the correct temperatures or under the right conditions. This is especially true in the meat market, which I have all but given up on. How do I know this to be the case? Because foods that I get from WF go bad before they can be eaten -- and it's not my fridge. Not only do I come straight home from shopping there and put my foods away, but my fridge is kept cold and I have a thermometer in there to monitor the temp. Also, I do not have a problem with other foods from, say, Tom Thumb or Central Market, going bad. I once had to return some hummus that had gotten moldy within 24 hours without ever being opened, and on three -- yes, three -- separate occasions I have had to discard fresh meat because it was off and completely inedible. As someone who has worked in the food service industry and as a butcher, I know a thing or two about food handling and sanitation (not to mention that I'm a germaphobe and consistent hand washer). I usually portion out any meat I've purchased the very same day and freeze it. I then thaw it when I'm ready to cook it. The problem is not with me or how I handle fresh foods, and as I said above, I have no problems with foods purchased elsewhere. The problem resides exclusively with perishable foods I purchase from this Whole Foods location. The only possible factor here must be in how they are storing and handling perishable foods, which is obviously not up to standards. I may visit this store from time to time to purchase a few random pantry items, but they've lost my business for fresh foods.
Jonas C.
Far too strong and bitter.
Nidia O'D
I really liked it...
Tom M.
This is genuinely one of the worst Whole Foods I've ever been to. And I am a huge fan and customer of Whole Foods, but this just happens to be the closest store to me and it's really unfortunate. I've been here many times and I am consistently disappointed by the service. I waited at the meat counter for the one person to finish cleaning something in the back, even circled back to see if she was done. She wasn't, just started cleaning some other sink and could care less if a customer was waiting patiently for help. I gave up, but wanted to at least tell a supervisor when I checked out. Big mistake. After breaking up an employee chat session by customer service, "Hugh" sauntered up and wanted to talk to me in front of the entire store. I told him my complaint, he asked questions to evidently see if there was any validity to my concern. He smirked, he didn't bother to even ask for my name. I left even more annoyed. The McKinney store is so much nicer and friendlier. Why does this store have to be the worst Whole Foods in the city?
Lol took about 50 bad reviews for Whole Foods to realize how awful their baristas and coffee bar is… and it still sucks.
not the best. but ok
I like the coffee. I got the light roast.
I don’t know why I thought it would be different for me, but true to a previous review, no one was in sight at the coffee bar; went to checkout area & the bagger first said that the hours are posted at the bar. I said yes, and it closes at 8pm. (She wasn’t rid of me so easily). She said to go back and wait. After several minutes I got my Americano but the register doesn’t work at the coffee bar, so I needed to go to the checkout. The coffee bar definitely doesn’t seem like a priority for anyone. Yikes—it’s back to the Starbucks down the street on Lemmon for me.
I like the coffee. I got the light roast.
I like stopping by for good coffee and a delicious fresh pastry. The staff is usually very kind. The one MAJOR downside is that it's never properly staffed. Someone from another department has to run over and help me EVERY time and I often have to find someone and ask for service.
The food was super appetizing.
This location needs to fix their coffee bar hours. I walked up at 3:00PM on the dot and was completely ignored because the coffee bar was closed apparently. It was a major waste of my time, I stopped by there just for the coffee. It created a lot of unnecessary frustration in my day.
I love Whole Foods! This location definitely takes Covid-19 precautions seriously. They have an officer at the front door making sure that all customers are wearing masks. Their workers all have masks on. And they have plexiglass at each cash register to limit contact. I'm glad businesses like WF are taking full precautions!
Standard Whole Foods but wanted to compliment how seriously they are taking the Covid-19 situation. There is a police officer at the front to make sure everyone has a mask on, carts are clearly sanitized, Lysol wipes are available at the front, and there is a glass divider between cash register and customers. Huge compliments to this Whole Foods for being clean and taking the appropriate precautions.
Restaurantji Recommends
I am shocked with theses negative reviews about this location because I shop there regularly. I've never had anyone be rude to me and everything is fresh. I frequent this location 2-5 times per week for items as needed. I love fresh and seldom freeze items. I have had to return items there but I have had to at other places too. These items don't have antibiotics or preservatives. It's a rarity that this occurs, but WF will refund you. I will stay loyal with WF to buy quality foods. I love this store!
As a shareholder in Amazon, it pains me to say this, but being bought by Amazon was the worst thing to ever happen to Whole Foods. Not only has their ability (or desire) to keep the shelves fully stocked greatly diminished, but their food handling SOPs have gone out the window. Simply put, perishable foods are not being properly held at the correct temperatures or under the right conditions. This is especially true in the meat market, which I have all but given up on. How do I know this to be the case? Because foods that I get from WF go bad before they can be eaten -- and it's not my fridge. Not only do I come straight home from shopping there and put my foods away, but my fridge is kept cold and I have a thermometer in there to monitor the temp. Also, I do not have a problem with other foods from, say, Tom Thumb or Central Market, going bad. I once had to return some hummus that had gotten moldy within 24 hours without ever being opened, and on three -- yes, three -- separate occasions I have had to discard fresh meat because it was off and completely inedible. As someone who has worked in the food service industry and as a butcher, I know a thing or two about food handling and sanitation (not to mention that I'm a germaphobe and consistent hand washer). I usually portion out any meat I've purchased the very same day and freeze it. I then thaw it when I'm ready to cook it. The problem is not with me or how I handle fresh foods, and as I said above, I have no problems with foods purchased elsewhere. The problem resides exclusively with perishable foods I purchase from this Whole Foods location. The only possible factor here must be in how they are storing and handling perishable foods, which is obviously not up to standards. I may visit this store from time to time to purchase a few random pantry items, but they've lost my business for fresh foods.
Far too strong and bitter.
I really liked it...
This is genuinely one of the worst Whole Foods I've ever been to. And I am a huge fan and customer of Whole Foods, but this just happens to be the closest store to me and it's really unfortunate. I've been here many times and I am consistently disappointed by the service. I waited at the meat counter for the one person to finish cleaning something in the back, even circled back to see if she was done. She wasn't, just started cleaning some other sink and could care less if a customer was waiting patiently for help. I gave up, but wanted to at least tell a supervisor when I checked out. Big mistake. After breaking up an employee chat session by customer service, "Hugh" sauntered up and wanted to talk to me in front of the entire store. I told him my complaint, he asked questions to evidently see if there was any validity to my concern. He smirked, he didn't bother to even ask for my name. I left even more annoyed. The McKinney store is so much nicer and friendlier. Why does this store have to be the worst Whole Foods in the city?