Waited 3.5 hours for my order pizza was ordered at 3:45 no explanation or calll or refund in reference to what happened to my
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Supreme Pizza
Mama Dee
I placed an order with a very nice gentleman (Sean) who took the time to explain currently available specials being offered and even explained the most economical option for myself. He was friendly and patient, as I can be indecisive at times. He even accommodated me for not having what I'd originally ordered, and called me prior to the delivery being made, to make me aware of the change. Sean is definitely a keeper! I will continue to do business with this location as long as he's there.
Food: 5
Service: 5
Recommended dishes: Supreme Pizza
Lachell Watson
I've enjoyed the food very much ?
Atmosphere: 4
Food: 4
Service: 4
Rehney Mendez
Time to eat some good pizza!
Food: 5
Service: 5
Pamela Mitchell
I placed an order on 11/18/23 for a personal pan pizza. I picked order up and got home to find that they did not put marinara sauce on the pizza. After making several attempts about an hour later I was able to reach someone by phone. I was told by the manager on duty that they would give me a $5 credit and that the next time i order give them my phone number. Fast forward to today 12/7/23, I placed the same order for pickup went to the store and the told the lady what was told to me. The cashier went to get the manager. I greeted her when she came to register and she did not speak and was very unpleasant.She stated that she did not see it and I explained to her what was told to me and who i had spoke with. She stated anybody could just come and say they was told something as if I had a reason to make up the information that I provided. I asked for her name and she refused to give me her name but stated she was the manager. She was very rude and disrespectful. I will never order from this location again with the poor service.
Atmosphere: 1
Food: 1
Service: 1
Oscar Vazquez
My order never came, I ordered delivery and I never got my order. When I checked the status it said it was on the way but then I checked again and it said it was delivered despite it not being delivered. I tried calling but no one answered. I have yet to receive anything and I was not able to get a refund. Very terrible experience and customer support
Shiryl Hardmon
I really don't fool with them to many bad experiences-KEPT GIVING ME WRONG PIZZA .ONE TIME THEY PUT JALEPINOS ON MY PIZZ AND I DIDNT ORDER THAT-IM ALLREGIC.
Atmosphere: 1
Food: 1
Service: 1
Amanda F.
Took over an hour and a half to get my pizza delivered to me only to get burnt pizza. Had to go all the way to the store to get it replaced.
Karmesa Allen
They don't wear gloves nor wash hands, its gross to watch somebody using bare dirty hands to make your
Atmosphere: 3
Food: 2
Service: 1
Recommended dishes: Personal Pan Pizza, Meat Lovers Pizza, Marinara
Reyna
Went in to order and ask attendant for help on placing an order, she advised the coupons were better online order,your system was slow and then she said the order had to be in ,in one min. I asked if she could start and I would pay she said and asked me to leave she would going to deal with me at this time. Horrible absolutely horrible night Mgt.
We were celebrating my birthday 11.13th. The staff and nice and jovial. It was my 1st time trying a Melt and not my last!!! ???. The only thing I could unsee would be placing ingredients on pizza without gloves . BUTTTT, IT WAS STILL GOOD ???.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Personal Pan Pizza, Meat Lovers Pizza, Supreme Pizza, Large Cheese Pizza
Paul Ladd
Wrong and wrong. I placed the order by their app and they still got it wrong. I arrived and was told it would be 7 more minutes past the expected time because they made wrong using the wrong sauce! When I finally got the pizza the crust was black burnt. I was too hungry at that point so I ate my pizza. Wrong and wrong!!
SteFanie WithAnF
Horrible experience horrible food wasted $25.... wish I could get a refund ?
Psharethia Graves
I ordered 2 personal pan pizzas and instead of marinara sauce I waved Alfredo sauce because I’m allergic well guess eat MY PIZZA HAD MARINARA SAUCE ON IT!!! I had it delivered so I couldn’t go take it back to the store and when I tried to call no answer!!! (What a shocker ?) I hate this location and I will never be getting pizza from here again
Thomas Gort
I have been to this same restraunt twice in the past month. August 5th, 2023 and August 23, 2023, and on both occassions the same person was working register(a Black female, maybe mid 40s in age) whom said they were visiting from another store. Each time, when I arrived for curbside delivery I waited and was never brought out my food. The female working register, was seen standing outside the store smoking on the first visit as I pulled up to the store. When I finally went inside to ask about why my food was not brought out? She told me she was busy, unaware that I had been watching her smoke a cigarette. This lady was very unprofessional and had an attitude with me. On the most recent occassion, Again, I arrived, waited and was never brought out my food. So I went in and asked if the store no longer participates in curbside delivery. I was told yes, but again they are busy and short staffed. This time the same woman smelled like weed and gave me the wrong pizza. Never going back
Waited 3.5 hours for my order pizza was ordered at 3:45 no explanation or calll or refund in reference to what happened to my
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Supreme Pizza
I placed an order with a very nice gentleman (Sean) who took the time to explain currently available specials being offered and even explained the most economical option for myself. He was friendly and patient, as I can be indecisive at times. He even accommodated me for not having what I'd originally ordered, and called me prior to the delivery being made, to make me aware of the change. Sean is definitely a keeper! I will continue to do business with this location as long as he's there.
Food: 5
Service: 5
Recommended dishes: Supreme Pizza
I've enjoyed the food very much ?
Atmosphere: 4
Food: 4
Service: 4
Time to eat some good pizza!
Food: 5
Service: 5
I placed an order on 11/18/23 for a personal pan pizza. I picked order up and got home to find that they did not put marinara sauce on the pizza. After making several attempts about an hour later I was able to reach someone by phone. I was told by the manager on duty that they would give me a $5 credit and that the next time i order give them my phone number. Fast forward to today 12/7/23, I placed the same order for pickup went to the store and the told the lady what was told to me. The cashier went to get the manager. I greeted her when she came to register and she did not speak and was very unpleasant.She stated that she did not see it and I explained to her what was told to me and who i had spoke with. She stated anybody could just come and say they was told something as if I had a reason to make up the information that I provided. I asked for her name and she refused to give me her name but stated she was the manager. She was very rude and disrespectful. I will never order from this location again with the poor service.
Atmosphere: 1
Food: 1
Service: 1
My order never came, I ordered delivery and I never got my order. When I checked the status it said it was on the way but then I checked again and it said it was delivered despite it not being delivered. I tried calling but no one answered. I have yet to receive anything and I was not able to get a refund. Very terrible experience and customer support
I really don't fool with them to many bad experiences-KEPT GIVING ME WRONG PIZZA .ONE TIME THEY PUT JALEPINOS ON MY PIZZ AND I DIDNT ORDER THAT-IM ALLREGIC.
Atmosphere: 1
Food: 1
Service: 1
Took over an hour and a half to get my pizza delivered to me only to get burnt pizza. Had to go all the way to the store to get it replaced.
They don't wear gloves nor wash hands, its gross to watch somebody using bare dirty hands to make your
Atmosphere: 3
Food: 2
Service: 1
Recommended dishes: Personal Pan Pizza, Meat Lovers Pizza, Marinara
Went in to order and ask attendant for help on placing an order, she advised the coupons were better online order,your system was slow and then she said the order had to be in ,in one min. I asked if she could start and I would pay she said and asked me to leave she would going to deal with me at this time. Horrible absolutely horrible night Mgt.
Service: 1
Restaurantji Recommends
We were celebrating my birthday 11.13th. The staff and nice and jovial. It was my 1st time trying a Melt and not my last!!! ???. The only thing I could unsee would be placing ingredients on pizza without gloves . BUTTTT, IT WAS STILL GOOD ???.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Personal Pan Pizza, Meat Lovers Pizza, Supreme Pizza, Large Cheese Pizza
Wrong and wrong. I placed the order by their app and they still got it wrong. I arrived and was told it would be 7 more minutes past the expected time because they made wrong using the wrong sauce! When I finally got the pizza the crust was black burnt. I was too hungry at that point so I ate my pizza. Wrong and wrong!!
Horrible experience horrible food wasted $25.... wish I could get a refund ?
I ordered 2 personal pan pizzas and instead of marinara sauce I waved Alfredo sauce because I’m allergic well guess eat MY PIZZA HAD MARINARA SAUCE ON IT!!! I had it delivered so I couldn’t go take it back to the store and when I tried to call no answer!!! (What a shocker ?) I hate this location and I will never be getting pizza from here again
I have been to this same restraunt twice in the past month. August 5th, 2023 and August 23, 2023, and on both occassions the same person was working register(a Black female, maybe mid 40s in age) whom said they were visiting from another store. Each time, when I arrived for curbside delivery I waited and was never brought out my food. The female working register, was seen standing outside the store smoking on the first visit as I pulled up to the store. When I finally went inside to ask about why my food was not brought out? She told me she was busy, unaware that I had been watching her smoke a cigarette. This lady was very unprofessional and had an attitude with me. On the most recent occassion, Again, I arrived, waited and was never brought out my food. So I went in and asked if the store no longer participates in curbside delivery. I was told yes, but again they are busy and short staffed. This time the same woman smelled like weed and gave me the wrong pizza. Never going back