4787 Vistawood Suite 110, Dallas
Order a pizza at 6:40 estimated delivery time was 75-85 minutes. I called the location at 8:32 the phone rung and kept me waiting on somebody to come to phone for over 5 minutes then the phone hung up. I called 2 more times after that and the phone hung up. I had to drive to the location and once I got there at 8:50 i asked about why it took so long. The guy stated the delivery person car stopped and needed a boost. While at the location my kids called stated the delivery person had just arrived. I asked for a refund the person stated it will take 2-3 days for a refund. I asked was there a problem with the phones. The guy stated the phones was down. None of the workers apologized for the inconvenience nor was we offered any future discounts for the trouble. I had to go to another establishment to purchase food for my family. I will never order for pizza hut again. The customer service was horrible. They was not busy in the store so the reason why the service wasn't faster is unacceptable.
they close at 11pm and we went to order at 6:30pm and were told they weren't making any more orders because they had too many. Horrible service.
Super gooooood all the food
Was sick today and was not trying to cook thanks food on time hot and delicious thanks
Didn't have to wait too long for a carry out order. Our food was hot and tasted great. We will definitely be dining here again.
I love it here they are so much better with the new staff I love MS Juanita she has great customer service and always have us check our food before we leave
I had a big problem with my order yesterday they fixed it so now I'm happy
This place is literally 6 minutes away from my house. I place a delivery order and they took exactly 3 HOURS TO DELIVER !!!!!!!!!! I called the store and asked on the status of my delivery order and this rude shaniqua or whatever was rude and said the driver had 8 deliveries to make in my area and she could not control the timing on my order !!! Garbage employees!!!
Nice friendly staff they kept me updated on my order not a wait at all...my kids pizza ? was made hot & fresh they loved every bit of it we will definitely be back thank you so much!
Under staffed. Wait time to long for fast food joint.
Great food and great service
The pizza was done really well, a bit sloppy, but pretty good. Wings had little to no flavor, so chicken nuggets. Cheese bread was extremely over-seasoned with what I believe is parmesan and I just love cheese so that's great
Well if you could ever get a hold of that would be great I've called and they said that delivery will be many many hours and I'm like what so no I'm not crazy about pizza in my location
I ordered two pizzas for delivery and they never came like honestly worst place ever. I tried calling them and I would be hold for all the times I called and each time they would answer and hang up.
We eat pizza's once a week. And our neighborhood pizza hut has shown good and courteous service always
The pizza was good and the crust was out of this world.
This store I ordered to pick up when I got there they were like it was ready they hurried and charge me then looked for my order and never got the order put in but had everything except my order I ask for my refund she said it will be 5 minutes be out in a second I was really!! I already gave them xtra 5 minutes before I head to pick up now xtra 5 minutes it literally took 13 minutes ! Very disappointing
The young men working at this location were extremely polite and professional. Made pizza night more enjoyable. Thank you!
THIS PLACE IS HORRIBLE. WE ORDERED PIZZA AT 7:30 AND JUST NOW GOT IT AFTER WE WENT TO GO PICK IT UP. It’s 9:45 pm. Confirmation email said we were supposed to get the order at 8 pm. Worst customer service ever. The delivery driver actually apologized, but the manager (billy) is horrible. BILLY IS ON METH.
Worst Pizza Hut in dallas hands down :/ they take forever to deliver food and when it gets here it's all cold smh
Terrible service. I don't usually write a bad review after just one bad experience... as such, I have had a bad experience almost every time I've attempted to order pizza at this location.
The worst place. Very bad service their disrespectful. I will go to another pizza hut Illnois and Hampton. El peor lugar muy mal servicio e irrespetuosos.
The delivery guy ate out of the wings I ordered barbecue all over the boxes and my receipt and missing wings nd they also got them wrong I asked for bone out and my thin crust was undercooked and my pan crust was so hard to bite into do not order from this place
I’ve been coming to this location since it opened and never have been let down. The quality of the pizza is always consistent. I always order online. Once I ordered delivery but quickly figured out in all reality no one wants to deliver pizza these days. The pay is already low and you’re putting wear and tear on your car and people don’t like to tip. So I understand if you order delivery here it will take forever because so few people want tat delivery driver job. Besides it’s not worth the riskâ€¼ï¸Order online go pick up your pizza people. Who calls to order a pizza?ðŸ‘€
Definitely a spot worth stopping over, the food is good and fresh, the cost is reasonable and it is always clean in here. Great work.
P'zone was awesome! At only 5 bucks, it is enough for two people to get full! Caesar and Quilla know how to treat customers!! Thank you all!
Horrible Horrible Horrible Delivery service and nobody answers the phone on hold for hoursðŸ‘¿Run
Trash!!! Service trash... Orders are ALWAYS messed up... Delivery takes forever!!!! I wish I can give them a negative zero!!! DO NOT ORDER FROM HERE....
The absolute WORST delivery times I've had from any pizza hut.
I called to order a pizza and I actually was sitting outside the location and watched several people doing nothing. I was holding for someone to answer for 20 mins and no one answered and I heard the phone ringing whenever the door opened. I tried to give this location a chance and failed
Finally found a pizza hut that doesn't screw my family over. Keep up the great work guys, y'all are awesome!
the customer service is horrible, its a bunch of kids running this establishment, they don't deliver timely or answer the phones timely. I would never recommend this location. try another one
Worst delivery service and customer service experience I’ve ever had in my life. By far the worst Pizza Hut I’ve ever dealt with. I do not recommend this store.
If I could this Pizza Hut location zero stars I most definitely would. When I arrived there 2 employees was talking so loud about who likes who and what they doing after work. Once I got my order I check my pizza and it was burnt and couldn't understand why they thought someone would even eat that type of pizza so I asked them to remake it and the cashier got an attitude and snatched the pizza box from me. I also checked my chocolate chip cookie cake and that was burnt all around the ends so let's just say the only part that you could eat was end part so I ended up throwing it all in the trash, my garlic knots didn't come with the sauce and when I asked where it was at she said it doesn't come with it and tried to charge me for it when it clearly says that sauce comes with it, and my pasta was the only thing that was good so all that to say I will never eat from this Pizza Hut again I'll rather go to Wing Stop that's in the same parking lot then to go here or I would go to Domino's but definitely not here.. I'm not sure where did the customer service go but it wasn't here.
I called in a order on 1/31/19 a young lady name Brianna Bursey answered the phone she was very polite and helpful she went above and beyond to help me,my pizza was delivered in about 30 minutes the delivery person was name Greg Spizer he was very polite and respectful he also went above and beyond to do his job I really appreciate the exceptional and excellent customer service I received 1/31/19 thanks again to Brianna and Greg for a job well done ðŸ˜€ðŸ˜ðŸ˜‚ And thanks to whoever cooked the pizza it was great, keep up the good work,thanks again
Good food but people that work there dont enjoy thier job
Placed an online order 1/8/19 and received confirmation. Arrived 45 minutes later, 5 PM to find the doors locked and the lights out except for in the kitchen area. There was a handwritten note on the door stating that they were temporarily closed due to a staffing shortage...I could see employees inside. Another customer kept yanking on the door until someone let us in. There were pizza pans and what looked like utensils laying on the kitchen floor, an employee picked them up and put them on a shelf. Another employee came in yanked the note off the door and turned the lights on. The pizza was sloppily made, the cheese was oozing out of the stuffed crust and into the middle of the pizza. The toppings were not evenly distributed, stacks of pepperoni all baked together instead of spread out...the cashier was friendly.
4787 Vistawood Suite 110, Dallas, TX 75232