Some of the most mediocre food I’ve had in a very long time. Rice was overcooked and mushy. Chicken was fatty and not flavorful. Sushi was lame. Big meh from
Atmosphere: 3
Food: 2
Service: 3
Saif Chowdhury
Worse place to eat in the mall they should closed the business.employees don’t listen to customers need. The chicken they make is never well cooked?And the rice is too steamed . Vegetables forget (no commnet) I gave this place a 1/2
Atmosphere: 1
Food: 1
Service: 1
Isamar B.
I have been coming to early however we got food positioning for days on end. I would stay away from this sarku if you don't want to get sick.
CynM J
We got our meal when it first opened. It was fresh and tasted good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken and Shrimp Teriyaki
Henry Tran
the cashier girl here has a nasty attitude,she could never just hand items normally.I asked for a fork and she just threw it at me.Very rude...
Service: 1
Austin (Arob)
Mediocre at best, unresponsive to requests for change to menu
Atmosphere: 3
Food: 5
Service: 2
Chapman Kelly
I love to eat the chicken teriyaki in Sarku japan. But, now their service is getting worse. They charged just tap water for $1 and the hot sauce is not the real hot sauce such as pepper oil and mixed. The taste is worst.
Atmosphere: 1
Food: 1
Service: 1
Ranya Baya
I ordered a chicken bento with the fried rice option and one vegetable egg roll and a chicken egg roll, no drink. The receipt said “one drink” even though the chicken bento doesn’t come with a drink, you have to order them separately, so they refunded that. My meal was missing both the egg roll and the chicken egg roll and it had steamed rice instead of the fried rice. I give it a 2 star rating and I probably won’t get from them again.
Atmosphere: 2
Food: 2
Service: 1
Jaiden Johnson
Attempted to call and ask about promotions that were advertised by Sarku and instead had an employee speak to me with more disrespect than I had working as a correctional officer. When I attempted to clarify my question she cut me off and then just hung uo the call. A full 30 seconds of Sarku's true service I do NOT recommend dealing with a company that shows no regard to the people they service.
The food was better than good. I really enjoyed it and it was hot and fresh. I would recommend it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Teriyaki, California Roll, Rock and Roll, Chicken Bento Box, Bottled Water
Alexis J.
Hands down the best place to eat at NorthPark Mall. The hot sauce is amazing and I always get double chicken. Love this place.
This Is My Review Name
Gave this place a shot as a lower calorie alternative to their neighbor - Panda Express. I had the chicken and shrimp combo.Well, what I avoided in calories, I also gave up in FLAVOR, big time. Food was extremely bland.
Priscila l
The employees are always friendly and food is great.Portion size has gone but most places are doing the same.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Teriyaki
Ankita Banerjee
A decent fast food American Japanese fusion restaurant. I really liked the teriyaki chicken and the fried rice which was perfectly seasoned. Also recommend trying their dumplings.
Good portion Good service！I will see you
Atmosphere: 5
Food: 5
Service: 5
Some of the most mediocre food I’ve had in a very long time. Rice was overcooked and mushy. Chicken was fatty and not flavorful. Sushi was lame. Big meh from
Atmosphere: 3
Food: 2
Service: 3
Worse place to eat in the mall they should closed the business.employees don’t listen to customers need. The chicken they make is never well cooked?And the rice is too steamed . Vegetables forget (no commnet) I gave this place a 1/2
Atmosphere: 1
Food: 1
Service: 1
I have been coming to early however we got food positioning for days on end. I would stay away from this sarku if you don't want to get sick.
We got our meal when it first opened. It was fresh and tasted good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken and Shrimp Teriyaki
the cashier girl here has a nasty attitude,she could never just hand items normally.I asked for a fork and she just threw it at me.Very rude...
Service: 1
Mediocre at best, unresponsive to requests for change to menu
Atmosphere: 3
Food: 5
Service: 2
I love to eat the chicken teriyaki in Sarku japan. But, now their service is getting worse. They charged just tap water for $1 and the hot sauce is not the real hot sauce such as pepper oil and mixed. The taste is worst.
Atmosphere: 1
Food: 1
Service: 1
I ordered a chicken bento with the fried rice option and one vegetable egg roll and a chicken egg roll, no drink. The receipt said “one drink” even though the chicken bento doesn’t come with a drink, you have to order them separately, so they refunded that. My meal was missing both the egg roll and the chicken egg roll and it had steamed rice instead of the fried rice. I give it a 2 star rating and I probably won’t get from them again.
Atmosphere: 2
Food: 2
Service: 1
Attempted to call and ask about promotions that were advertised by Sarku and instead had an employee speak to me with more disrespect than I had working as a correctional officer. When I attempted to clarify my question she cut me off and then just hung uo the call. A full 30 seconds of Sarku's true service I do NOT recommend dealing with a company that shows no regard to the people they service.
Restaurantji Recommends
The food was better than good. I really enjoyed it and it was hot and fresh. I would recommend it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Teriyaki, California Roll, Rock and Roll, Chicken Bento Box, Bottled Water
Hands down the best place to eat at NorthPark Mall. The hot sauce is amazing and I always get double chicken. Love this place.
Gave this place a shot as a lower calorie alternative to their neighbor - Panda Express. I had the chicken and shrimp combo.Well, what I avoided in calories, I also gave up in FLAVOR, big time. Food was extremely bland.
The employees are always friendly and food is great.Portion size has gone but most places are doing the same.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Teriyaki
A decent fast food American Japanese fusion restaurant. I really liked the teriyaki chicken and the fried rice which was perfectly seasoned. Also recommend trying their dumplings.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Dumplings, Chicken Teriyaki