I just went in there to get some dinner for my kids they employees didn't say anything to us, let us stand without saying anything to us. Me and the others ladies they was before just walk out. And get this they seen us standing there the white guy look in my face. The Hispanic lady working in drive look at us too. Not even I will be with in a minute. They sucks! I just walk out.
Service: 1
The Edge
The cashier was not friendly at all. She was just slowly moving around as if she hated her job.
Atmosphere: 3
Food: 4
Service: 1
Bradley S.
Downhill since Dave died
Stan Bulger
Terrible experience in terms of service, food quality/safety, and cleanliness.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: French Fries, Hamburger
Capricorn 7613
Extremely slow & Unprofessional.The cashier kept saying she hates mobile (delivery) orders, after a driver who showed her his phone was there for a pick up. As I was observing her, she messed up the mobile order and had to do it over as those who were behind him in line patiently waited.
Atmosphere: 1
Service: 1
Crystal
The cashier was eating my fries when I went to the restroom after ordering my food my mother seen her and we didn't want to argue so I ended up telling the manger.what she did and they gave me fresh food even this other customer told us what she did..this be the last time I come over
Atmosphere: 1
Food: 1
Service: 1
Stacey Lynn A
Chill cheese fries. Frosty. Yum!
Atmosphere: 5
Food: 5
Service: 5
Roberto Lenin
Extra slow service and terrible
Atmosphere: 1
Food: 1
Service: 1
Dulce Chavez
Awful service! Long wait, even if there are no other customers!
Atmosphere: 1
Food: 1
Service: 1
Paloma Sanchez
Never again coming to this location! I was too annoyed to even go back for a refund! I normally don't leave bad reviews for fast food places. It's one of those, you get what you pay for things. However, this Wendy's takes longer than dine in restaurants! It took 25 minutes for 2 chicken sandwiches! On top of that, the customization I made wasn't done. This location is just a block away from my clinic, so I gave them not one but 3 chances! However, each time, it still took 15-25 minutes! I would be more understanding if they were understaffed and packed with customers. The first time took almost 15 minutes with only 3 cars. The second time took almost 18 minutes with only 1 other car at the window. When a woman finally brought out my food, I asked why it took so long for just 2 chicken sandwiches. I even ordered ahead. She replied that it is made fresh, and they wait until the customer arrives. That was still far too long only to arrive home and see my order wasn't correct! This last time took an entire 25 minutes! I ordered 2 exact same sandwiches that most definitely did not taste worth the wait. Nor had extra pickles as requested. There was only 1 customer inside, and 3 others in drive thru. I let them know I was there for my mobile order and wanted to place a separate order. I was cut off, and she didn't even hear me trying to order. I waited about 5 minutes, but she didn't return to the speaker. I went ahead and pulled forward. At that point, I wanted to get the food I paid for and never return! I saw at least 5 employees there. Ethan was nice enough to come out to let me know they're working on my order, and it will be right out. When he finally brought out my food, he apologized for the wait. He said he did remind them I was waiting. I appreciate Ethan's attempt to manage the situation. This is the only Wendy's I've had poor service and extremely long wait times. I went to a different Wendy's for my second order. I placed it on the app. Wouldn't you know I pulled up and had my food handed to me within 45 seconds! Wow, this other Wendy's put the fast back into fast food!
Wendy's never was good with me. I always have stomach problems after eating. I know it's just me. I can just eat the chili . The service was awful ?. But thanks for the free drink.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Chili
Armando Lara
Yesterday we went to buy food for lunch but they did not accept payment by card.The lady was not very attentive when ordering the food and did not give options. Also the moment you enter, you are hit by a strong aroma of oil or cooking and you are immediately smoked, the ventilation does not work well. I think there will be a need to improve a little at this Wendys location.
Atmosphere: 1
Service: 1
Charles “Frank E-C” Evans
They put the Win in Wendy's!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
robert bell
Always delivering fresh and hot food just the way I like it. I never had a bad experience with Wendy's, they always seem to get my order right, Thank
I just went in there to get some dinner for my kids they employees didn't say anything to us, let us stand without saying anything to us. Me and the others ladies they was before just walk out. And get this they seen us standing there the white guy look in my face. The Hispanic lady working in drive look at us too. Not even I will be with in a minute. They sucks! I just walk out.
Service: 1
The cashier was not friendly at all. She was just slowly moving around as if she hated her job.
Atmosphere: 3
Food: 4
Service: 1
Downhill since Dave died
Terrible experience in terms of service, food quality/safety, and cleanliness.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: French Fries, Hamburger
Extremely slow & Unprofessional.The cashier kept saying she hates mobile (delivery) orders, after a driver who showed her his phone was there for a pick up. As I was observing her, she messed up the mobile order and had to do it over as those who were behind him in line patiently waited.
Atmosphere: 1
Service: 1
The cashier was eating my fries when I went to the restroom after ordering my food my mother seen her and we didn't want to argue so I ended up telling the manger.what she did and they gave me fresh food even this other customer told us what she did..this be the last time I come over
Atmosphere: 1
Food: 1
Service: 1
Chill cheese fries. Frosty. Yum!
Atmosphere: 5
Food: 5
Service: 5
Extra slow service and terrible
Atmosphere: 1
Food: 1
Service: 1
Awful service! Long wait, even if there are no other customers!
Atmosphere: 1
Food: 1
Service: 1
Never again coming to this location! I was too annoyed to even go back for a refund! I normally don't leave bad reviews for fast food places. It's one of those, you get what you pay for things. However, this Wendy's takes longer than dine in restaurants! It took 25 minutes for 2 chicken sandwiches! On top of that, the customization I made wasn't done. This location is just a block away from my clinic, so I gave them not one but 3 chances! However, each time, it still took 15-25 minutes! I would be more understanding if they were understaffed and packed with customers. The first time took almost 15 minutes with only 3 cars. The second time took almost 18 minutes with only 1 other car at the window. When a woman finally brought out my food, I asked why it took so long for just 2 chicken sandwiches. I even ordered ahead. She replied that it is made fresh, and they wait until the customer arrives. That was still far too long only to arrive home and see my order wasn't correct! This last time took an entire 25 minutes! I ordered 2 exact same sandwiches that most definitely did not taste worth the wait. Nor had extra pickles as requested. There was only 1 customer inside, and 3 others in drive thru. I let them know I was there for my mobile order and wanted to place a separate order. I was cut off, and she didn't even hear me trying to order. I waited about 5 minutes, but she didn't return to the speaker. I went ahead and pulled forward. At that point, I wanted to get the food I paid for and never return! I saw at least 5 employees there. Ethan was nice enough to come out to let me know they're working on my order, and it will be right out. When he finally brought out my food, he apologized for the wait. He said he did remind them I was waiting. I appreciate Ethan's attempt to manage the situation. This is the only Wendy's I've had poor service and extremely long wait times. I went to a different Wendy's for my second order. I placed it on the app. Wouldn't you know I pulled up and had my food handed to me within 45 seconds! Wow, this other Wendy's put the fast back into fast food!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Slow as PHUK!!!!
Wendy's never was good with me. I always have stomach problems after eating. I know it's just me. I can just eat the chili . The service was awful ?. But thanks for the free drink.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Chili
Yesterday we went to buy food for lunch but they did not accept payment by card.The lady was not very attentive when ordering the food and did not give options. Also the moment you enter, you are hit by a strong aroma of oil or cooking and you are immediately smoked, the ventilation does not work well. I think there will be a need to improve a little at this Wendys location.
Atmosphere: 1
Service: 1
They put the Win in Wendy's!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Always delivering fresh and hot food just the way I like it. I never had a bad experience with Wendy's, they always seem to get my order right, Thank
Atmosphere: 5
Food: 5
Service: 5