18101 Preston Rd 204 D, Dallas
No one wear gloves while handling the food. They touch the food with their hands. Not sanitary especially during a global pandemic.
Perfect place to eat wings this restaurant is the best I order wings here at least 2 to 3 times a week and trust me I wish I could eat more but lacking of money to do that lol you guys keep on going you are amazing
They never answer the phone and if they do they pick it up, say nothing and put it on hold. Food is good. Service is terrible. Manager there is not running his location right or setting expectations!
They answer the phone, say nothing and put you on hold! On hold for 20 mins and hung up. Terrible service! Employees do not care there. Manager needs to set expectations or he needs to go. Allowing this is not acceptable
Customer service is horrible especially when calling in. You’ll be on hold without speaking to someone and it feels like they may want you to hang up to avoid the work of preparing your food.This has happened on multiple times.
every single time i call this location they either put me on hold and don’t come back or just pick up and then hangup the phone.
They actually remembered who I was and hooked it up a little! Thanks to never messing up my order either! Will be returning very soon!!
Don't order from WingStop often but I ordered that day anyway. The girl on the phone seemed irritated that I didn't know exactly what she was asking in terms of flavors and quantity. Then when I got there she seemed just as agitated when I asked if I should wait in my car or stay there for my food. Overall I felt uncomfortable and the wings when I got home were dry. They tasted old and there was no celery with it which I thought it came with it but maybe I had to ask. I don't know. Will probably just stick to ordering wings at PizzaHut like I normally do.
great customer service,great food!!
Alexis was great between wing stop and doordash they f..... up my order but Alexis was perfect handled me very well and replaced my food need to be promoted to assist manager
Would give 0 stars if possible. Employees not wearing masks properly. One cook and one lady up front wore their masks below their noses. Ridiculous.
My one wish for 2020 is all fast food to close down wingstop being number 1 on that list
I placed a order and put my address on the building line but they failed to mention they will be using door dash and the door dash order didn't have my address!!! The Wingstop agent had the nerve to tell me that I would have to pick up my order in store. I would not ask for food to be delivered if I wanted to come in to the store! I definitely wouldn't have paid a 4.99 delivery fee to have to come in to the store either! This is ridiculous and terrible customer service and have proof of my order that indeeds show that I put my apartment number !!! I'm furious.
18101 Preston Rd 204 D, Dallas, TX 75252