4767 Vistawood Bldg C, Ste 190, Dallas
This place is okay just make sure your food is fresh before you leave, make sure you call ahead of time and they will have your meal ready when you arrive for pickup..
My wings were fried to hard, and I asked for boneless and didn't get them. When I got home my blue cheese was all over the bag??♀️?
I WOULD RATE THIS A MINUS, -1...Only 2 CLients ahead of me and after 25 minutes waiting inside they asked me to wait another 20 MINUTES.45 MINUTES.I HAD TO WAIT XAUSE IT WAS FOR MY NIECE..ITS ONE OF THOSE STORES THAT ABUSE THE THE PANDEMIC AND USE IT UNDISCRIMINATEDLY..!!THEY XOULD HAVE EASILY SAID AT FIRST HOW LONG IT WAS GONNA BE15 PATHETIC WINGS ..REALLY MANN..???????????
I could barely understand what the young girl, over the phone was saying. She was talking so low. She never smiled or said thank you when I picked up my order. The fries were not hot and were not seasoned very well. Unfortunately, this not the first time that I have not been pleased with the food or service. I will be patronizing the Camp Wisdom location, from here on out.
Descent.Wings cool area..Walmart,dollar tree, Hibbits sports, etc
Great customer service, food cooked the way I requested.
Food is awesome but the service takes too long. When you order them ahead of time they will tell you that your food is ready(which is mostly a lie) only for you to wait longer.
Possibly the worst service I have ever gotten they gave me incorrect amounts of food and even forgot my sides then tried to blame it on the delivery do not give you this place your money go to a Buffalo wild wings, raising Cane's or this place called wings and more Anywhere else is better! If I could give it a zero rating would!
really bad service i order by phone im wait 20 mts to pjck up ,when i go in they just process my order they say other 15 mts they send me out, when i come back they say 5 more mts that be around an hour to get my wings plus very bad actitud of the people working there. please dont go to that location y love wing stop but the service here its really TERRIBLE
Still no dine in. I love the food, but will not eat in my truck.
The employees told me to get out of “their store” because I had my service dog with me. When I told them she is a service dog they refused to let me order, I tried to show them her service tag and information and still refused. This wing stop staff needs trained on service animals and the laws surrounding them. Very rude and disrespectful, could have been handled a much better way.
I've been here quite a few times and during those times it was a pretty good experience. Food was fresh and this one girl in particular was on top of her job. Today 5/8/2020 at around 7:10pm. I attempted to call in an order and the line was busy. I was finally able to get in touch with someone and I was on hold for 10 minutes before they finally took my order. I pulled up and saw there were people waiting outside for their food about 12 or so people. Immediately I thought to myself "you should just cancel your order" seeing as though I needed to be back somewhere by a certain time. But, they hadn't failed me before so I went ahead and went in to pay for my order. The young cashier told me that it would be about 10 minuets. A reasonable amount of time I thought. At this point the amount of people who were waiting outside was about 25-30 (some in their vehicles and others outside of the door). I went back in and additional time and she told me again that it wasn't ready. When I went back in a third time after it had been about a 30 min wait for my order I asked for a refund. The girl cashier, immediately told me I needed to sit my drink back in the window and proceeded to act as though she was giving me a refund. I gave her my receipt and she claimed she refunded me, but failed to give me a receipt. I asked her for one and she said the printing machine was broken. I then spoke with a manager and asked for a name so that if I was not refunded it wouldn't look as though I just made something up. He told me "I don't give out names" and even raised his hand up waving. I continued to explain to him the importance of giving me his name and he finally said his name was "Steve" which could be false. My whole issue is the fact that the situation should've been handled more professionally. Most fast food places have a list they create when someone is missing food in their order or even for refund purposes. Also, the fact that the manager refused to give a name. At any corporation you are obligated to wear badges so that everyone knows you are an employee. There were no badges in sight and he continued to act nonchalant about the situation. If I am not refunded the matters will go to the appropriate legal agency. Additionally, I am aware this is during the COVID-19 crisis but this unprofessional-ism is unacceptable. Also, as there were many people waiting outside for there orders on the inside there were about 10-12 orders waiting on their counters not being called out to the customers.
Terrible customer service
If you have alot of TIME to wait..this is the place to go. Order online, you get there even after giving them more time than the pick up time. They say 8 more minutes, okay..I wait 15+ more minutes...Again giving them more time..I go back..oh it's not ready he making the orders right now(she is so non chalant)??♀️...so at this time I go to my car..I'm @20 minutes now, the officer at the door apologizes because AGAIN..its not ready!! The first apology I've received all night and he's not even a Wingstop employee!! He brought it out to the car when it was done.
Wings are always good, staff is usually on point with the orders. No complaints.
4767 Vistawood Bldg C, Ste 190, Dallas, TX 75232