I love dining in this restaurant! It is family friendly. Pamela has the best customer service skills welcoming you right when you enter the door, giving the best suggestions in what to order, fast food delivery to our table and no mistakes on our burgers which is an A+ to our big family! 5 stars to her for taking care of everything in such a timely manner to get you the best service!!! Very well recommended!!!
Atmosphere: 5
Food: 5
Service: 5
Uriel Cuellar
Very good food, very good customer service with Pamela.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger
deborah acosta
support local.Kid-friendliness: Games and fun for everyone not just kids. Great music and Tv.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Double Burger, Burger, Green Chile Double
elserge88
Kid-friendliness: Sand boxes, jenga, tether ball, and cornhole all in an enclosed outdoor fence area for kids to run around.
Atmosphere: 5
Food: 5
Service: 5
Lety Rojas
The most delicious burgers I've ever had!!! We hadn't been there in years ? I ordered the green chili burger with onion rings ? DELICIOUS!!! Onion rings are huge!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Green Chile Double, Large Onion Rings
Kayla Lininger
Service is ridiculously slow. Came for my lunch break. Had to leave because I wasted my whole break waiting to order when they were empty at drive thru. Hire more people.
Atmosphere: 2
Food: 2
Service: 1
paula henry
One of my favorite places to eat! Love the onion rings!
Atmosphere: 4
Food: 5
Service: 5
Cynnthia Wray
Really good food. Great service, affordable and fun for children, all ages.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Burger, Large Onion Rings
Nora Miller
If it’s Tuesday, we’re at Charcoaler. A group always meet there for the combo special. When we drove in we were a little concerned with the crowd. Spring Break! The service was great, food always wonderful. Pamela was working the counter and she was amazing. Taking orders, serving ice cream and delivering food. Always with a smile. We were there about an hour and half and I never noticed a customer with any issues. We’ll be back next week
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
Cesar Figueroa -Hernandez (Agallonmafafas)
The best burger ? ever ? in El Paso Texas, yep, yep, yey!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Green Chili Cheese Burger, Chili Cheese Fries, Original Double Burger, French Fries, Hot Dog, Burger, Sauce, Green Chili Burger, Green Chile Double, With Onion Rings, Cheesburger, Hamburger, BBQ, Large Onion Rings
Pamela is a great lady. We always get great service and our order is always right. We enjoy driving all the way from the east side.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Green Chile Double, Hamburger
Jake Gonzales
Use to go here a lot, but the service has gone done. I'm sorry but the crew not knowing what menu items you serve is severely unacceptable.
Atmosphere: 3
Food: 3
Service: 3
Kristian Redelfs
This place has really gone down in service in the last year. Stale food, all they hire are hooligans who don't know menu items and are genuinely rude.
Atmosphere: 2
Food: 5
Service: 1
Alan Bernal
Food was trash and super expensive and took forever to get our food! They had a whole line of angry costumers aswell. Dont waist your money or your time! They are not consistent with their
Atmosphere: 1
Food: 1
Service: 1
Elvira Mendoza (EVY)
Never got to try it.SYSTEMS was down for a while!Had to get back to work, dang I heard it was good, but might not get back anytime soon. SADLY.
I love dining in this restaurant! It is family friendly. Pamela has the best customer service skills welcoming you right when you enter the door, giving the best suggestions in what to order, fast food delivery to our table and no mistakes on our burgers which is an A+ to our big family! 5 stars to her for taking care of everything in such a timely manner to get you the best service!!! Very well recommended!!!
Atmosphere: 5
Food: 5
Service: 5
Very good food, very good customer service with Pamela.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger
support local.Kid-friendliness: Games and fun for everyone not just kids. Great music and Tv.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Double Burger, Burger, Green Chile Double
Kid-friendliness: Sand boxes, jenga, tether ball, and cornhole all in an enclosed outdoor fence area for kids to run around.
Atmosphere: 5
Food: 5
Service: 5
The most delicious burgers I've ever had!!! We hadn't been there in years ? I ordered the green chili burger with onion rings ? DELICIOUS!!! Onion rings are huge!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Green Chile Double, Large Onion Rings
Service is ridiculously slow. Came for my lunch break. Had to leave because I wasted my whole break waiting to order when they were empty at drive thru. Hire more people.
Atmosphere: 2
Food: 2
Service: 1
One of my favorite places to eat! Love the onion rings!
Atmosphere: 4
Food: 5
Service: 5
Really good food. Great service, affordable and fun for children, all ages.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Burger, Large Onion Rings
If it’s Tuesday, we’re at Charcoaler. A group always meet there for the combo special. When we drove in we were a little concerned with the crowd. Spring Break! The service was great, food always wonderful. Pamela was working the counter and she was amazing. Taking orders, serving ice cream and delivering food. Always with a smile. We were there about an hour and half and I never noticed a customer with any issues. We’ll be back next week
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
The best burger ? ever ? in El Paso Texas, yep, yep, yey!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Green Chili Cheese Burger, Chili Cheese Fries, Original Double Burger, French Fries, Hot Dog, Burger, Sauce, Green Chili Burger, Green Chile Double, With Onion Rings, Cheesburger, Hamburger, BBQ, Large Onion Rings
Restaurantji Recommends
Pamela is a great lady. We always get great service and our order is always right. We enjoy driving all the way from the east side.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Green Chile Double, Hamburger
Use to go here a lot, but the service has gone done. I'm sorry but the crew not knowing what menu items you serve is severely unacceptable.
Atmosphere: 3
Food: 3
Service: 3
This place has really gone down in service in the last year. Stale food, all they hire are hooligans who don't know menu items and are genuinely rude.
Atmosphere: 2
Food: 5
Service: 1
Food was trash and super expensive and took forever to get our food! They had a whole line of angry costumers aswell. Dont waist your money or your time! They are not consistent with their
Atmosphere: 1
Food: 1
Service: 1
Never got to try it.SYSTEMS was down for a while!Had to get back to work, dang I heard it was good, but might not get back anytime soon. SADLY.