Came for a simple blizzard tonight and received the most DISGUSTING service ever. ESTHER A. is the employee took the order in the drive thru. After saying our order the first time, she asked “what was that” - so we repeated the order louder and slower so she would be able hear us better which she responded to by mocking us saying “Pull. Forwardah”. Once we got to the window, we asked if she was the one who took the order, and she responded yes and advised “I couldn’t hear you and you answered and gave me attitude. If you give me attitude, I will give it to you too. You think I’m not going to say something?!” When advised this is NOT customer service or how she should address ANY customer, she started laughing and asked if we still wanted to pay. We told her yes and asked for a manager, to which she AGAIN laughed and slammed the window. Another male employee starts laughing after she told him what was going on after he asked her (could hear him through the window). After being handed our ice cream, another male who was CLEARLY NOT THE MANAGER, named Andres (which may not have even been his name) came to the window and asked what the issue was. NOT ONE SINGLE APOLOGY OR ANYTHING OF THE LIKE. Just a blank stare. We will be placing a formal complaint as the entire staff thinks it is okay to be aggressive and hateful to customers.
Atmosphere: 1
Food: 2
Service: 1
JULIAN HERNANDEZ
Really ?? What is this ? All scattered and old and took half an hour just to serve this garbage at the drive through , really ?
Atmosphere: 1
Food: 1
Service: 1
Bart Reed
Rude & ignorant drive thru workers.
Service: 1
Ricardo Anzures
Blizzards are amazing!
Alex Uranga
Good burgers.
Atmosphere: 5
Food: 5
Service: 5
Jorge Consuelo
Quick and easy. Had a peanut butter parfait and it was good.
Atmosphere: 5
Food: 4
Service: 5
Sandra Martinez
I loved the burgers ?
Atmosphere: 5
Food: 5
Service: 5
rodolfo parra
Kid-friendliness: It's 7:55 and my family were wanting something sweet so we decided to come to dairy queen. Not knowing that they were close for supposedly having a Christmas party. I personally think they should have it at a private location not at their store. On their website it doesn't say that they would be closed today due to a Christmas party. Will never come back.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sundae
martin reyes
In days gone by the snow cone was bigger now it is very poorParking: Okay
Recommended dishes: Chocolate Dipped Cones, Sundae, Hot Fudge Stuffed Cookie å La Mode, Blizzards
Cristian Lozano
Food was cold , dr pepper tasted like diet. Drive thru guy was
Atmosphere: 1
Food: 1
Service: 1
Tim Chester
10am open means 10am not 10:10.Better management needed. I am on a schedule and have to be at work on time.
Atmosphere: 1
Food: 1
Service: 1
Alexis Estrada
This was my worst experience ever on a dairy queen, I ordered a choco brownie xtreme blizzard and it was soo bad that I didnt even finished it, it was lacking a lot of chocolate and just had some at the top of the ice cream, after that it was just vanilla, also it had whipped cream that I didn't even asked for and it was so empty, nothing like the other dairy queens.
Atmosphere: 3
Food: 1
Service: 1
Recommended dishes: Blizzards
Jason Ezell
Messed up order.....again. Other than that it's Dairy Queen so it's good when they get your order right.
DQ ice cream always good.
Atmosphere: 5
Food: 5
Service: 5
Came for a simple blizzard tonight and received the most DISGUSTING service ever. ESTHER A. is the employee took the order in the drive thru. After saying our order the first time, she asked “what was that” - so we repeated the order louder and slower so she would be able hear us better which she responded to by mocking us saying “Pull. Forwardah”. Once we got to the window, we asked if she was the one who took the order, and she responded yes and advised “I couldn’t hear you and you answered and gave me attitude. If you give me attitude, I will give it to you too. You think I’m not going to say something?!” When advised this is NOT customer service or how she should address ANY customer, she started laughing and asked if we still wanted to pay. We told her yes and asked for a manager, to which she AGAIN laughed and slammed the window. Another male employee starts laughing after she told him what was going on after he asked her (could hear him through the window). After being handed our ice cream, another male who was CLEARLY NOT THE MANAGER, named Andres (which may not have even been his name) came to the window and asked what the issue was. NOT ONE SINGLE APOLOGY OR ANYTHING OF THE LIKE. Just a blank stare. We will be placing a formal complaint as the entire staff thinks it is okay to be aggressive and hateful to customers.
Atmosphere: 1
Food: 2
Service: 1
Really ?? What is this ? All scattered and old and took half an hour just to serve this garbage at the drive through , really ?
Atmosphere: 1
Food: 1
Service: 1
Rude & ignorant drive thru workers.
Service: 1
Blizzards are amazing!
Good burgers.
Atmosphere: 5
Food: 5
Service: 5
Quick and easy. Had a peanut butter parfait and it was good.
Atmosphere: 5
Food: 4
Service: 5
I loved the burgers ?
Atmosphere: 5
Food: 5
Service: 5
Kid-friendliness: It's 7:55 and my family were wanting something sweet so we decided to come to dairy queen. Not knowing that they were close for supposedly having a Christmas party. I personally think they should have it at a private location not at their store. On their website it doesn't say that they would be closed today due to a Christmas party. Will never come back.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sundae
In days gone by the snow cone was bigger now it is very poorParking: Okay
Atmosphere: 5
Food: 3
Service: 5
Restaurantji Recommends
Peanut butter parfait was a
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Dipped Cones, Sundae, Hot Fudge Stuffed Cookie å La Mode, Blizzards
Food was cold , dr pepper tasted like diet. Drive thru guy was
Atmosphere: 1
Food: 1
Service: 1
10am open means 10am not 10:10.Better management needed. I am on a schedule and have to be at work on time.
Atmosphere: 1
Food: 1
Service: 1
This was my worst experience ever on a dairy queen, I ordered a choco brownie xtreme blizzard and it was soo bad that I didnt even finished it, it was lacking a lot of chocolate and just had some at the top of the ice cream, after that it was just vanilla, also it had whipped cream that I didn't even asked for and it was so empty, nothing like the other dairy queens.
Atmosphere: 3
Food: 1
Service: 1
Recommended dishes: Blizzards
Messed up order.....again. Other than that it's Dairy Queen so it's good when they get your order right.
Atmosphere: 5
Food: 5
Service: 2