Dunkin'

12379 Edgemere Blvd #101, El Paso
(915) 307-3597

Recent Reviews

BlueMermaid67 (BlueMermaid67)

So, on this day I approached the counter in a really good mood! The girl that attended me was so over her job-she acted as if she didn't even want to be there! So sad! I know they don't get paid well but come on!

Atmosphere: 2

Food: 3

Service: 2

Recommended dishes: Assorted Half Dozen or Dozen Donuts, Munchkins Donut Hole Treats

Kristina Burrell

The donuts are always hard.

Atmosphere: 1

Food: 1

Service: 1

Abraham Duran

Went and got a Large cappuccino and when I got to work it was less than halfway.

Atmosphere: 2

Food: 3

Service: 2

Bobby Spencer

They ran out of donuts. Would be a great place to open a donut

Atmosphere: 3

Food: 4

Service: 5

Frances Sanchez

Donuts and ice coffee,, services was awesome,, it was my first time getting there ice coffee,, they made it just perfect to my tasting,,

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hot Chocolate & Caramel Iced Coffee

konso nance

What kind of Dunkin’ Donuts doesn’t carry salt & pepper? Especially during breakfast time. I understand these are hard jobs but least know how to talk to customers. They literally have zero interest in doing their

Atmosphere: 1

Food: 1

Service: 1

Hailey's Dailey Dose

They were so nice a pleasant great Donuts and coffee!

Atmosphere: 5

Food: 5

Service: 5

Amanda Wilson

One of the absolute worst Dunkin's to go to! No one pays attention to the customers. I always get Starbucks but on occasion I try to give Dunkin a go and I always regret it. I placed a curbside pick up order through the app for one drink, confirmed I was already there, only to be sitting outside waiting for 10 mins. I go in, my drink is just sitting there watering down, as 5+ employees are standing around just talking. I saw several people go in and out while I waited, come out with the same frustration as me.

Atmosphere: 1

Food: 1

Service: 1

Leslie

The service was fast as expected but the food here is always the best compared to other Dunkin’ Donuts. The donuts always feel like they are not fresh and the drinks are not made with loveParking: Whole parking lot for the Dunkin’ Donuts and surrounding restaurants, I’ve never had an issue with parking

Atmosphere: 5

Food: 3

Service: 5

Recommended dishes: Iced Latte

Gilberto Chong

Manager refused to give her name, her general manager’s name, or corporate number, instead she gathered her employees and told them not to give any information either… she took them all behind the counter where they could hide and ignore us as we waited for answers..

Service: 1

Joel Martinez

I went to the store to pick up my purchase and they were having a conversation and asked for assistance and received attitude. I asked to speak to the manager on duty. She happened to be the manager on duty. I asked to speak to the general manager and not only did she refuse the information but she refused to give me her name. In front of my face she told the employees to refuse any information. I had to call another store to be given the name to the District Manager.

Atmosphere: 1

Food: 1

Service: 1

Iz Ste

Ppl are rude, they don’t say hi, that’s not the point. I asked a question and the girl ignores me like I wasn’t there and she heard me. The other came and said she don’t serve , idk she could say something.. . Place is dirty inside and outside with unprofessional staff . Manager needs to be change to train the stuff ..

Atmosphere: 1

Food: 1

Service: 1

Albert

I drove through the drive in to order large tall ice coffee and donuts the lady gave me the donuts and a small coffee. I reminded her I had ordered a large tall ice coffee so what does she does get a tall container fills it up with ice and then pours the small coffee she was going to give me in the container then she give me a very sarcastic with my coffee. Really??? Nice people working there with attitudes ..!

Atmosphere: 1

Food: 4

Service: 1

Recommended dishes: Donuts

Kyle Haines

Excellent service... after they messed up my. order. Went to order a bacon egg and cheese sandwich and they didn't ask if I wanted it on a croissant or bagel or whatever. The menu picture shows a bagel so I thought that's what I'd get but apparently the default is a croissant, makes no sense.... Anyway, get my food, disappointed it's not on a bagel, and when I said something they did say they'd make me a new one the right way, but they were also nice enough to let me keep the other one they messed up so I gave it to my buddy who missed breakfast because he was at an appointment with his opthalmologist. Thanks guys! Yall made a mistake (which my buddy appreciated in the end) but corrected it (which I greatly appreciated)

Atmosphere: 4

Food: 5

Service: 5

Carlos Arellano

All bad reviews are correct very rude staff and have watered down coffee!!!

Atmosphere: 1

Food: 1

Service: 1

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