I was there last night, 03/13/24. I’m visiting town and it was my first time here. And even though I arrived right before closing the employee was super nice she helped me create a delicious bowl.Amazing costumer service!
Atmosphere: 5
Food: 5
Service: 5
Marty Valdez
Food is always good here but went on 03/10/24 at around 4:20 and the young lady was very rude with no sense of customer service. If I walk in next time and she’s there I’m walking right back out.
Atmosphere: 3
Food: 5
Service: 1
Kayla Rochelle Perrotto
The huge issue was the tuna was rotten that they served us, it stunk when we got home and tried to eat it. That is unacceptable and quite frankly dangerous.It was also really slow service and the other ingredients were dried out like the cucumbers.That tuna bowl really needs to be refunded.
Atmosphere: 2
Food: 1
Service: 2
Alan Garcia
I love going to pokeworks definitely recommend the short girl there that is in the morning super nice, patient, and very friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Poke Burrito
Blitz_ Rad
Dietary restrictions: Great for cutting weight, low calorie options with high protein
Atmosphere: 4
Food: 5
Service: 4
Luisa Polanco
Food was not ready when I arrived. The bowl was half empty, and mostly rice. I ordered double tuna and barely had any. Also, the tuna was gray? Why is it gray? It shouldn’t be that color. The overall quality of the ingredients was very low. The gentleman working was polite and busy, he was alone and then another associate from the pieology next door came in to help. I’m not sure if he doesn’t understand their portions or what but this was the worst pokeworks experience I’ve ever had. I used to frequent the one in Austin and never had issues with portions of the quality or ingredients. My tuna was definitely never gray
Atmosphere: 1
Food: 1
Service: 1
Simple Italy
I don’t know if the guy that served me was new, or if the place has been cutting costs, but the white rice portion was very small :( and the employee was stingy with the sauce when i asked for heavy. This was $13
Atmosphere: 3
Food: 4
Service: 1
Ariana Contreras
I was very excited to pick up my poke bowl but as soon as I walked in the place smelled unpleasant. I ordered my food online and it wasn’t ready. When I started eating, the rice was rock hard to the point my teeth were actually hurting from taking bites, very disappointing since half the bowl is rice. I ate everything else but all the rice went straight to the trash. I tried calling them several times but no answer. Not going back.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Poke Bowl
Javier Cruz
The girl named Brittany is a very good person and takes great care of customers.
Atmosphere: 5
Food: 5
Service: 5
Jacob Carrasco
Employee was very polite! Very patient with us when we asked questions about the
Ordered online for pickup. After 20 minutes the order wasn't ready when we arrived to pick it up. The lady was rude and made a big deal about having to make the order. Both sushi burritos were missing almost everything we ordered. Absolutely disgusting and a waste of money.
Alberto Gonzales
I love going to this place. Brittany always helps me out. I asked her to write down her name so I can leave this review. She always greets me with a smile, and always makes my bowls exactly how i want them. She’s is also very patient with me, because I never know what i want lol. Super nice worker. Every time I come she tends to be the only one in the front, I came in once she had a few people, she was the only one there. Give her a raise. Sadly i’m moving from EP but I will be trying other locations. I love the poke your way, good price for it too. Very good flavors that mix with everything you put in it. I just wish they had more tea options. Definitely worth a try!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Poke Bowl
Leena M
The best poke place in El Paso hands down. Food is always fresh and the mobile orders are made very quick.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Poke Bowl
Jake Gonzales
Just traveling through EP on my way to Houston. Tried this place off and a whim and was totally blown away. The man with the beard the younger man working with him where both extremely kind and helpful.
Atmosphere: 5
Food: 5
Service: 5
John Aber
It was our first time eating here & my wife got severe food poisoning within hours. She ordered the 3 protein bowl with brown rice, veggies, shrimp, lobster & surimi but was only given shrimp & surimi. However, that was a blessing in disguise because it had to have been food poisoning from the seafood. I would assume the seafood was either not stored properly or mixed with hot items. Do better Pokeworks & stop giving people food poisoning. We will not be back as food poisoning sucks!!!
I was there last night, 03/13/24. I’m visiting town and it was my first time here. And even though I arrived right before closing the employee was super nice she helped me create a delicious bowl.Amazing costumer service!
Atmosphere: 5
Food: 5
Service: 5
Food is always good here but went on 03/10/24 at around 4:20 and the young lady was very rude with no sense of customer service. If I walk in next time and she’s there I’m walking right back out.
Atmosphere: 3
Food: 5
Service: 1
The huge issue was the tuna was rotten that they served us, it stunk when we got home and tried to eat it. That is unacceptable and quite frankly dangerous.It was also really slow service and the other ingredients were dried out like the cucumbers.That tuna bowl really needs to be refunded.
Atmosphere: 2
Food: 1
Service: 2
I love going to pokeworks definitely recommend the short girl there that is in the morning super nice, patient, and very friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Poke Burrito
Dietary restrictions: Great for cutting weight, low calorie options with high protein
Atmosphere: 4
Food: 5
Service: 4
Food was not ready when I arrived. The bowl was half empty, and mostly rice. I ordered double tuna and barely had any. Also, the tuna was gray? Why is it gray? It shouldn’t be that color. The overall quality of the ingredients was very low. The gentleman working was polite and busy, he was alone and then another associate from the pieology next door came in to help. I’m not sure if he doesn’t understand their portions or what but this was the worst pokeworks experience I’ve ever had. I used to frequent the one in Austin and never had issues with portions of the quality or ingredients. My tuna was definitely never gray
Atmosphere: 1
Food: 1
Service: 1
I don’t know if the guy that served me was new, or if the place has been cutting costs, but the white rice portion was very small :( and the employee was stingy with the sauce when i asked for heavy. This was $13
Atmosphere: 3
Food: 4
Service: 1
I was very excited to pick up my poke bowl but as soon as I walked in the place smelled unpleasant. I ordered my food online and it wasn’t ready. When I started eating, the rice was rock hard to the point my teeth were actually hurting from taking bites, very disappointing since half the bowl is rice. I ate everything else but all the rice went straight to the trash. I tried calling them several times but no answer. Not going back.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Poke Bowl
The girl named Brittany is a very good person and takes great care of customers.
Atmosphere: 5
Food: 5
Service: 5
Employee was very polite! Very patient with us when we asked questions about the
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Poke Bowl
Restaurantji Recommends
Ordered online for pickup. After 20 minutes the order wasn't ready when we arrived to pick it up. The lady was rude and made a big deal about having to make the order. Both sushi burritos were missing almost everything we ordered. Absolutely disgusting and a waste of money.
I love going to this place. Brittany always helps me out. I asked her to write down her name so I can leave this review. She always greets me with a smile, and always makes my bowls exactly how i want them. She’s is also very patient with me, because I never know what i want lol. Super nice worker. Every time I come she tends to be the only one in the front, I came in once she had a few people, she was the only one there. Give her a raise. Sadly i’m moving from EP but I will be trying other locations. I love the poke your way, good price for it too. Very good flavors that mix with everything you put in it. I just wish they had more tea options. Definitely worth a try!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Poke Bowl
The best poke place in El Paso hands down. Food is always fresh and the mobile orders are made very quick.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Poke Bowl
Just traveling through EP on my way to Houston. Tried this place off and a whim and was totally blown away. The man with the beard the younger man working with him where both extremely kind and helpful.
Atmosphere: 5
Food: 5
Service: 5
It was our first time eating here & my wife got severe food poisoning within hours. She ordered the 3 protein bowl with brown rice, veggies, shrimp, lobster & surimi but was only given shrimp & surimi. However, that was a blessing in disguise because it had to have been food poisoning from the seafood. I would assume the seafood was either not stored properly or mixed with hot items. Do better Pokeworks & stop giving people food poisoning. We will not be back as food poisoning sucks!!!
Food: 1