This location is always a problem whenever I go here, and its always the service. Getting seated is never a problem, the food is always good. But I sat there for 20 minutes waiting for the waitress to come over to even take our drink order. She disappeared for another 15 minutes and then brought the drinks over. We ordered immediately because we were worried that we wouldn't see her for another 15 minutes. The salads came out and about 3 minutes later, the food came out rather rushed. The worst part was she didn't even say thanks for coming or anything whenever we paid the check. I think this will be the last time I will be back at the Airway location. Service just is 100% terrible.
Theresa Walters
Outstanding!! Loved the atmosphere and the service was great. The bone in rib eye with sautéed mushrooms was amazing. Wonderful bar. Gets busy, so get in early or make a reservation. I highly recommend this place ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baked Potato, Cheese Burger, Ribeye Steak Medium
Joseph Spillane
This place was amazing the food was quick to come out and was absolutely delicious. very well cooked, our server rovert was excellent. He made us feel right at home.
Atmosphere: 5
Food: 5
Service: 5
Kitaluz salam
This Sunday my husband and I went, they didn't serve us, we waited 15 minutes and nothing and the restaurant was super cold so we left.
Atmosphere: 1
Food: 1
Service: 1
Hector Ortiz
My family and I usually come to west Texas chop house for a family dinner. Today was a wonderful service with Hailey. She has great customer service. She made our evening!!
Atmosphere: 5
Food: 4
Service: 5
Scott Hoppa
Large baked potato with every entree. Cooked to order delicious steaks. Great house steak sauce.
Atmosphere: 5
Food: 5
Service: 5
Ebonie Guzman
The food was underwhelming, especially for the price. We've gone one time before and didn't like it and we thought we'd give it another chance. Definitely not my go to. Just ok.
Atmosphere: 3
Food: 2
Service: 3
Stephen Abshagen
Every staff member there must be a MLB All Star, because each and every one of them knocked it out the park for my lunch visit. I swung by while getting cell phone fixed. The Tilapia was cooked to perfection, not dry in the least, and the asparagus was so damned good I might have proposed to it! Sat at the bar and, seriously, at least 3 people checked on me for my opinion on the food and service. Stellar. I'm going to miss this place when I relocate to Birmingham in the coming months, but I'll swing by when I visit. I doubt I'll try the ribeye, because there's probably only 3-4 people on this planet who make it better than I do, but everything else is fair game.
Atmosphere: 5
Food: 5
Service: 5
Cristina Luevano
Meat and kids burger was over cooked. No flavors . Not to mention it took forever to get our food. Not worth the hype and money.
Waited 15 minutes at my table before anyone spoke to me. I watched multiple people get sat and waited on immediately. Managers and servers continued to walk by without saying anything. I ordered a ribey and shrimp. The shrimp was undercooked and flavorless. The steak was mediocre. The server was nice and after she was told that I had not been waited on she made an effort. I would not recommend this place as there are others with better service and food.
Atmosphere: 3
Food: 2
Service: 2
L “Lilly” E
I’ll admit that when my company and I first arrived to this restaurant I didn’t know what to expect. We’d heard so many mixed reviews regarding the food and service at this location and had been scared to try it. However, upon arrival we were immediately blown away by the warm welcoming atmosphere the place had!Your hostess Desi welcomed us so eagerly and friendly that it felt like we had been there before! She then explained that there was a bit of a wait and handed us a couple drink/food menus to browse through so we could have a better idea on what to start with. I can’t say we’ve ever been given that option before during a wait time. Once sat we were met with very friendly and attentive service!The food was alright since it was a busy night and it was a little delayed…but that’s okay since we did have excellent bar service.I’d rate this experience a 4/5 since the parking is a bit hectic for a busy establishment and for the food wait time. But! Your staff is wonderful from the second you walk through that door! Will be returning.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Great Steaks, Baked Potato
koryon smith
I recommend giving this place a try. Our server was kind and attentive. All of our food came out warm and was cooked perfectly.The hostess Desi had brought the dessert menu to us and was friendly & even suggested desserts for us to try.Overall I had a great experience and will be returning!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Ribeye Steak Medium
Brandon Barrera
My experience was amazing! Desi was an exceptional hostess. Her friendly and attentive demeanor made us feel like valued guests. The service and food were also excellent I would recommend giving this place a try.
Atmosphere: 5
Food: 5
Service: 5
Christopher Farnsworth
Steak sauce? You don’t need steak sauce here. Cooked just the way I liked it. This steak was bussin no cap ong. It was just a flavor bomb with every bite. Absolutely delicious. Baked potato? Bussin. Mac and cheese? Bussin. Everything about this place was good. The server checked on us frequently but not to the point of being a bother. This place is great.
The steaks and service were great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Great Steaks
This location is always a problem whenever I go here, and its always the service. Getting seated is never a problem, the food is always good. But I sat there for 20 minutes waiting for the waitress to come over to even take our drink order. She disappeared for another 15 minutes and then brought the drinks over. We ordered immediately because we were worried that we wouldn't see her for another 15 minutes. The salads came out and about 3 minutes later, the food came out rather rushed. The worst part was she didn't even say thanks for coming or anything whenever we paid the check. I think this will be the last time I will be back at the Airway location. Service just is 100% terrible.
Outstanding!! Loved the atmosphere and the service was great. The bone in rib eye with sautéed mushrooms was amazing. Wonderful bar. Gets busy, so get in early or make a reservation. I highly recommend this place ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baked Potato, Cheese Burger, Ribeye Steak Medium
This place was amazing the food was quick to come out and was absolutely delicious. very well cooked, our server rovert was excellent. He made us feel right at home.
Atmosphere: 5
Food: 5
Service: 5
This Sunday my husband and I went, they didn't serve us, we waited 15 minutes and nothing and the restaurant was super cold so we left.
Atmosphere: 1
Food: 1
Service: 1
My family and I usually come to west Texas chop house for a family dinner. Today was a wonderful service with Hailey. She has great customer service. She made our evening!!
Atmosphere: 5
Food: 4
Service: 5
Large baked potato with every entree. Cooked to order delicious steaks. Great house steak sauce.
Atmosphere: 5
Food: 5
Service: 5
The food was underwhelming, especially for the price. We've gone one time before and didn't like it and we thought we'd give it another chance. Definitely not my go to. Just ok.
Atmosphere: 3
Food: 2
Service: 3
Every staff member there must be a MLB All Star, because each and every one of them knocked it out the park for my lunch visit. I swung by while getting cell phone fixed. The Tilapia was cooked to perfection, not dry in the least, and the asparagus was so damned good I might have proposed to it! Sat at the bar and, seriously, at least 3 people checked on me for my opinion on the food and service. Stellar. I'm going to miss this place when I relocate to Birmingham in the coming months, but I'll swing by when I visit. I doubt I'll try the ribeye, because there's probably only 3-4 people on this planet who make it better than I do, but everything else is fair game.
Atmosphere: 5
Food: 5
Service: 5
Meat and kids burger was over cooked. No flavors . Not to mention it took forever to get our food. Not worth the hype and money.
Food: 1
Restaurantji Recommends
Waited 15 minutes at my table before anyone spoke to me. I watched multiple people get sat and waited on immediately. Managers and servers continued to walk by without saying anything. I ordered a ribey and shrimp. The shrimp was undercooked and flavorless. The steak was mediocre. The server was nice and after she was told that I had not been waited on she made an effort. I would not recommend this place as there are others with better service and food.
Atmosphere: 3
Food: 2
Service: 2
I’ll admit that when my company and I first arrived to this restaurant I didn’t know what to expect. We’d heard so many mixed reviews regarding the food and service at this location and had been scared to try it. However, upon arrival we were immediately blown away by the warm welcoming atmosphere the place had!Your hostess Desi welcomed us so eagerly and friendly that it felt like we had been there before! She then explained that there was a bit of a wait and handed us a couple drink/food menus to browse through so we could have a better idea on what to start with. I can’t say we’ve ever been given that option before during a wait time. Once sat we were met with very friendly and attentive service!The food was alright since it was a busy night and it was a little delayed…but that’s okay since we did have excellent bar service.I’d rate this experience a 4/5 since the parking is a bit hectic for a busy establishment and for the food wait time. But! Your staff is wonderful from the second you walk through that door! Will be returning.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Great Steaks, Baked Potato
I recommend giving this place a try. Our server was kind and attentive. All of our food came out warm and was cooked perfectly.The hostess Desi had brought the dessert menu to us and was friendly & even suggested desserts for us to try.Overall I had a great experience and will be returning!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Ribeye Steak Medium
My experience was amazing! Desi was an exceptional hostess. Her friendly and attentive demeanor made us feel like valued guests. The service and food were also excellent I would recommend giving this place a try.
Atmosphere: 5
Food: 5
Service: 5
Steak sauce? You don’t need steak sauce here. Cooked just the way I liked it. This steak was bussin no cap ong. It was just a flavor bomb with every bite. Absolutely delicious. Baked potato? Bussin. Mac and cheese? Bussin. Everything about this place was good. The server checked on us frequently but not to the point of being a bother. This place is great.
Atmosphere: 5
Food: 5
Service: 5