I just came here for lunch 10/30/23 around 11:45 and I had the rudest guy taking my order , did not greet through drive through machine and kept saying “what else?” Then gets an attitude when order was repeated , didn’t listen to half of what we said and when we told him our order was wrong at the window and we wanted (insert condiments ) he says “ but you didn’t say!” When in fact we did say specifically what we wanted on the burgers .Very poor attitude asked us 8 times what we wanted on the burger and had the audacity to say to the grill cooks that WE told him the order wrong . Please take accountability of YOUR actions because you didn’t want to listen or wasn’t listening.He was wearing a baby blue tie dyed hoodie , and he definitely needs to be retrained in costumer service, I won’t be coming back to this location at all.
Atmosphere: 1
Food: 2
Service: 1
Nahum Suarez
Amazing atmosphere everyone was super and welcomed me with a big welcome to burger your rule .
Atmosphere: 5
Food: 5
Service: 5
Marisela Oropeza
my husband and I made a stop to eat at Buger King with our daughter, La Niña needed to go to the bathroom but they have them locked, we kindly asked before ordering to go to the bathroom to which El Niño who was at the register replied that we should order first, my husband was going to stay ordering while we went to the bathroom but El Niño at the register told us flatly NO twice, it is worth mentioning that my daughter is autistic and was quite restless about going to the bathroom. there the Manager interceded and told us to go to the gas station to see if they would lend us the bathroom there and after many words of bad taste from the staff they agreed to open the bathroom door, today we were victims of this outrage by part of the Manager, so to speak, because she shouldn't run a store if she doesn't know how to give customer service. she is a terrible person and Manager. she hopefully and she gets fired
Atmosphere: 1
Food: 3
Service: 1
Joann Garcia
We explained we wanted no ketchup no onions on 2 no Ketchup with onions...Then one wasn't as warm we asked her to heat it then my friend e planned again in English and Spanish was charged for lettuce and tomatoes and was charged 1.00 for one tomatoe.She asked lady to lower voice she said no I don't shut up in spanish...Very rude bad service dirt all over floor like they were busy but no one in store .. .. She said " No me callere...And she's arguing again with her..
Atmosphere: 1
Food: 1
Service: 1
CC D
5:25 PM07/15/23The girl who they have taking payments, and handing out orders at this location NEEDS RETRAINING. She has a poor attitude, does not like to be asked questions.I paid, and did not get a receipt, so I asked her for one.I asked her if my drink was the correct size, she confirmed it was, then handed me the order. I thanked her and she did not acknowledge me, I figured she didn't hear me, nbd... I was about to leave and noticed only had a few ketchup packs so I asked for a bit more. I thanked her and once again she did not respond. Unbelievable.The food...The meat patties are sitting there cooked for a while, rubbery looking. The ketchup packs were bubbly as if they are ready to explode, smelled rancid.I threw the whole order out. $ave your money.
First time coming to this location. Definitely loved it. Very friendly and polite. Food was
Atmosphere: 5
Food: 5
Service: 5
Very good food and excellent service ?
Atmosphere: 5
Food: 5
Service: 5
The manager was very
Atmosphere: 1
Food: 1
Service: 1
Burger good!
Atmosphere: 5
Food: 5
Service: 5
Very clean and fast service. Employees very friendly. Delicious
Atmosphere: 5
Food: 5
Service: 5
For fast food is pretty good I like it a lot and the people are professional and
Atmosphere: 5
Food: 5
Service: 5
Love the breakfast croissants..love the whoppers..shakes are good..
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Original Chicken Sandwich, Whopper Meal
Always great flamed broiled ? burgers. Fresh lettuce and tomatoes. ? and onions.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Garden Salad, Whopper Meal
Great service food was hot and
Atmosphere: 5
Food: 4
Service: 5
The BK lounge is elite.
Restaurantji Recommends
I just came here for lunch 10/30/23 around 11:45 and I had the rudest guy taking my order , did not greet through drive through machine and kept saying “what else?” Then gets an attitude when order was repeated , didn’t listen to half of what we said and when we told him our order was wrong at the window and we wanted (insert condiments ) he says “ but you didn’t say!” When in fact we did say specifically what we wanted on the burgers .Very poor attitude asked us 8 times what we wanted on the burger and had the audacity to say to the grill cooks that WE told him the order wrong . Please take accountability of YOUR actions because you didn’t want to listen or wasn’t listening.He was wearing a baby blue tie dyed hoodie , and he definitely needs to be retrained in costumer service, I won’t be coming back to this location at all.
Atmosphere: 1
Food: 2
Service: 1
Amazing atmosphere everyone was super and welcomed me with a big welcome to burger your rule .
Atmosphere: 5
Food: 5
Service: 5
my husband and I made a stop to eat at Buger King with our daughter, La Niña needed to go to the bathroom but they have them locked, we kindly asked before ordering to go to the bathroom to which El Niño who was at the register replied that we should order first, my husband was going to stay ordering while we went to the bathroom but El Niño at the register told us flatly NO twice, it is worth mentioning that my daughter is autistic and was quite restless about going to the bathroom. there the Manager interceded and told us to go to the gas station to see if they would lend us the bathroom there and after many words of bad taste from the staff they agreed to open the bathroom door, today we were victims of this outrage by part of the Manager, so to speak, because she shouldn't run a store if she doesn't know how to give customer service. she is a terrible person and Manager. she hopefully and she gets fired
Atmosphere: 1
Food: 3
Service: 1
We explained we wanted no ketchup no onions on 2 no Ketchup with onions...Then one wasn't as warm we asked her to heat it then my friend e planned again in English and Spanish was charged for lettuce and tomatoes and was charged 1.00 for one tomatoe.She asked lady to lower voice she said no I don't shut up in spanish...Very rude bad service dirt all over floor like they were busy but no one in store .. .. She said " No me callere...And she's arguing again with her..
Atmosphere: 1
Food: 1
Service: 1
5:25 PM07/15/23The girl who they have taking payments, and handing out orders at this location NEEDS RETRAINING. She has a poor attitude, does not like to be asked questions.I paid, and did not get a receipt, so I asked her for one.I asked her if my drink was the correct size, she confirmed it was, then handed me the order. I thanked her and she did not acknowledge me, I figured she didn't hear me, nbd... I was about to leave and noticed only had a few ketchup packs so I asked for a bit more. I thanked her and once again she did not respond. Unbelievable.The food...The meat patties are sitting there cooked for a while, rubbery looking. The ketchup packs were bubbly as if they are ready to explode, smelled rancid.I threw the whole order out. $ave your money.
Food: 1
Service: 1