Ordered online, arrived when food was supposed to be ready. Was told it would be 10 min. 20 min later, was told it would be 4 min. It was finally ready 10 minutes later.Also got a notification as I arrived that food was "ready for pickup" (before waiting 30 more minutes), meaning they scanned the receipt early to get around corporate wait time quality control.Food was good though.
Atmosphere: 2
Food: 4
Service: 1
Michael Fischer
This Panda seems to have a lot of issues.. I only came here to get one thing which was a mango tea, but it was clearly just black tea not the mango tea that I have all of the time. The manager smelt the tea and said he could smell the mango passion fruit in it and therefore didn't do anything..
Warrior G
Got a larger plate so they gave me my broccoli beef in a separate small red box. All broccoli with 4 tiny pieces of beef. Yo y’all suck ?
Food: 1
Linda Castro
Friendly. Good in person service. Online ordering is a whole other can of worms.
Atmosphere: 5
Food: 5
Service: 5
Randall J
Hate picking up online order and having to prove to staff who I am in so many ways all the time. Most apps just use phone location."What's your name again?" "Huh?" "Phone number?" "Order Number?" "Can I see it on the app?" ??♂️
Atmosphere: 3
Food: 4
Service: 1
Virginia Messa
This restaurant is overall a good place for a quick bite. I was at a loss for my Wassabi & Ginger root. The service staff was well on point recommending the Hot mustard. However, the noise kept me from being able to hear anything. We had to yell at each other to have a conversation.
Atmosphere: 3
Food: 4
Service: 5
Frederick Kelley
My last visit to Panda at this location it was absolutely fabulous, great food and customer service, keep it all 5
Atmosphere: 5
Food: 5
Service: 5
Isotope
This location and the location on 529 have discontinued Black Pepper Chicken which probably accounts for about 40% of their customer base. I don't know if it's a national thing or not. The rest of the food is disgusting. I won't be eating there anymore. Neither will my kids. It's a shame really, they used to love that place.
Atmosphere: 1
Food: 1
Service: 1
Ashley Williams
Food was horrible. They barely gave me a scoop of orange chicken and the chow mein noodles has black stuff all in it. It was also on the orange chicken too which makes me think that they cook everything in the same pot. Food tasted like it’s been sitting under a light all day and the portions are super small. I will not be coming back to the establishment
Food: 1
Christopher H.
I ordered a plate with grilled teriyaki chicken but only sesame chicken is in my plate. This is so disappointing and the service is not friendly at all. This panda express at this location is terrible. Do not recommend anyone to take orders here. If I can this will be 0 star review. F this place
I'm sure that she was the Manager she looks like is been forced working there with a bad attitude.
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Plate
Rebecca S
I'm so concerned about food poisoning, I don't even care about the management offered replacement (if I showed him pictures!). I will fight through my cc. I ordered a bigger plate with Beijing beef, orange chicken, and an extra side chow mein. I'll start with the side.My chow mein was all chopped up, not like someone cut it but like it fell out of a persons mouth, then put back on the stove, burnt it with a lighter, sold it to me. The box it came in smells like smoke, and I have all these tiny bits of noodles, burnt ends, burnt cabbage and onion, and blackend deflatted red peppers.The meat from my Beijing beef is to say the most questionable! First the top was just burnt and too crunchy, I knew it was to old but I was still hopeful there was some good meat but it started to be the texture of beef jerky, tiny tiny bits of soft chow mein noodles were inbedded in the beef.In all my years as a customer, I have never seen meat like that....So I tried the orange chicken, it's rock hard, and had gray bits, so to be safe, I don't even swallow any.I would be happy to share my images if allowed, reciept, and food. I did blur out things, I felt a need to protect this kid. I hope it's a kid and not an adult making these kinda mistakes. I separated the worst ones to make the picture easiest.
Atmosphere: 1
Food: 1
Service: 1
Amy Vankuiken
I ordered the mushroom chicken and it was 90% mushrooms. There was maybe 2-3 pieces of chicken and the rest was squash. She gave me what was left at the bottom of the pan. We also asked for extra side and she told me no. She said it was two entrees and one side only. The was the first time I was told that I couldn't order food at a restaurant. Customer service is not what it used to be.
Atmosphere: 3
Food: 1
Service: 1
L. Epps
Wish I would’ve read the reviews before ordering here. Nasty, cold and skimpy portions.
davy simanjaya
I came during rush hour and the crew was courteous and kind while working hard. Food was constantly replenished with fresh servings. Generous servings and tasty from fresh ingredients.I think reasonable expectation is key when frequenting during meal time
Ordered online, arrived when food was supposed to be ready. Was told it would be 10 min. 20 min later, was told it would be 4 min. It was finally ready 10 minutes later.Also got a notification as I arrived that food was "ready for pickup" (before waiting 30 more minutes), meaning they scanned the receipt early to get around corporate wait time quality control.Food was good though.
Atmosphere: 2
Food: 4
Service: 1
This Panda seems to have a lot of issues.. I only came here to get one thing which was a mango tea, but it was clearly just black tea not the mango tea that I have all of the time. The manager smelt the tea and said he could smell the mango passion fruit in it and therefore didn't do anything..
Got a larger plate so they gave me my broccoli beef in a separate small red box. All broccoli with 4 tiny pieces of beef. Yo y’all suck ?
Food: 1
Friendly. Good in person service. Online ordering is a whole other can of worms.
Atmosphere: 5
Food: 5
Service: 5
Hate picking up online order and having to prove to staff who I am in so many ways all the time. Most apps just use phone location."What's your name again?" "Huh?" "Phone number?" "Order Number?" "Can I see it on the app?" ??♂️
Atmosphere: 3
Food: 4
Service: 1
This restaurant is overall a good place for a quick bite. I was at a loss for my Wassabi & Ginger root. The service staff was well on point recommending the Hot mustard. However, the noise kept me from being able to hear anything. We had to yell at each other to have a conversation.
Atmosphere: 3
Food: 4
Service: 5
My last visit to Panda at this location it was absolutely fabulous, great food and customer service, keep it all 5
Atmosphere: 5
Food: 5
Service: 5
This location and the location on 529 have discontinued Black Pepper Chicken which probably accounts for about 40% of their customer base. I don't know if it's a national thing or not. The rest of the food is disgusting. I won't be eating there anymore. Neither will my kids. It's a shame really, they used to love that place.
Atmosphere: 1
Food: 1
Service: 1
Food was horrible. They barely gave me a scoop of orange chicken and the chow mein noodles has black stuff all in it. It was also on the orange chicken too which makes me think that they cook everything in the same pot. Food tasted like it’s been sitting under a light all day and the portions are super small. I will not be coming back to the establishment
Food: 1
I ordered a plate with grilled teriyaki chicken but only sesame chicken is in my plate. This is so disappointing and the service is not friendly at all. This panda express at this location is terrible. Do not recommend anyone to take orders here. If I can this will be 0 star review. F this place
Restaurantji Recommends
I'm sure that she was the Manager she looks like is been forced working there with a bad attitude.
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Plate
I'm so concerned about food poisoning, I don't even care about the management offered replacement (if I showed him pictures!). I will fight through my cc. I ordered a bigger plate with Beijing beef, orange chicken, and an extra side chow mein. I'll start with the side.My chow mein was all chopped up, not like someone cut it but like it fell out of a persons mouth, then put back on the stove, burnt it with a lighter, sold it to me. The box it came in smells like smoke, and I have all these tiny bits of noodles, burnt ends, burnt cabbage and onion, and blackend deflatted red peppers.The meat from my Beijing beef is to say the most questionable! First the top was just burnt and too crunchy, I knew it was to old but I was still hopeful there was some good meat but it started to be the texture of beef jerky, tiny tiny bits of soft chow mein noodles were inbedded in the beef.In all my years as a customer, I have never seen meat like that....So I tried the orange chicken, it's rock hard, and had gray bits, so to be safe, I don't even swallow any.I would be happy to share my images if allowed, reciept, and food. I did blur out things, I felt a need to protect this kid. I hope it's a kid and not an adult making these kinda mistakes. I separated the worst ones to make the picture easiest.
Atmosphere: 1
Food: 1
Service: 1
I ordered the mushroom chicken and it was 90% mushrooms. There was maybe 2-3 pieces of chicken and the rest was squash. She gave me what was left at the bottom of the pan. We also asked for extra side and she told me no. She said it was two entrees and one side only. The was the first time I was told that I couldn't order food at a restaurant. Customer service is not what it used to be.
Atmosphere: 3
Food: 1
Service: 1
Wish I would’ve read the reviews before ordering here. Nasty, cold and skimpy portions.
I came during rush hour and the crew was courteous and kind while working hard. Food was constantly replenished with fresh servings. Generous servings and tasty from fresh ingredients.I think reasonable expectation is key when frequenting during meal time
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Beijing Beef