Popeyes Louisiana Kitchen

4002 Lockwood Dr, Houston
(832) 834-5131

Recent Reviews

Floyd “Jred” Jackson

My food was raw and made me sick I doubt I ever eat here

Atmosphere: 1

Food: 1

Service: 2

Joseph Rivier

Monday night 8pm, 12pc chicken was ordered, waited 30 minutes in drive thru, had to put car in reverse and ask if she "Destiny" forgot about me. Came to window offered me a soda. Got home and drank soda at home it was nothing but carbonation, there was only 8pc chicken. Went back to complain about my order. Sad to see another customer shaking his head, and said, he also had a bad experience. Popeyes need new employees that care about serving the neighborhood. And more training.Parking: Parking is bad ?

Atmosphere: 1

Food: 4

Service: 1

Khamp Say

Slow and over price. Won't be going

Atmosphere: 2

Food: 3

Service: 2

Aureliano Madrigales-Garcia

Very very slow service

G Neal Strauch

I came in around 8:30 no Monday night and I can only see one person behind the counter. There were only for eight pieces of chicken prepared. When someone finally came to took my order, I found out there were only a few such chicken ready. I said no thank you and went and got some Chinese. I don't know it this was an off night, but I don't think I'll try this place again.

Atmosphere: 1

Food: 2

Service: 1

James Crosley

I could kill and bread the chicken myself in the time it takes them to make a single

Atmosphere: 1

Food: 4

Service: 1

robert C

Why do you guys even offer online ordering. .you get there 20 mins after ordering and they barely start looking for your order.. 15 mins later they have your order ready and i check my order and im missing biscuits.. i let the cashier know and she says theres no biscuits in your order "il let you have em for free this time" so i check my receipt and there is 2 biscuits on receipt then comes back with 1 biscuit and says i have to wait 6 mins for the other biscuit to cook to park up frontParking: Only like 4 or 5 spaces the rest are gas pumps or store parking

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: Signature Chicken

Gustavo Velasquez

The service is bad, they leave you waiting too long to place your

Atmosphere: 2

Food: 5

Service: 1

Operator G

Need people who take there job seriously.

Atmosphere: 4

Food: 4

Service: 2

peeps aware

Great customer service by Kelsie. She was curious and professional and food was hot and tasty. ?

Food: 5

Service: 5

usYvonne r tuWatson

Those chicken sandwiches we not good at all. I will be returning them on 12/01/23.

Atmosphere: 1

Food: 1

Service: 1

Yolanda Green

The chicken when ordered could be hotter or if they have a fresh bash of mild or spicy chicken it would be nice to know I don't mind

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Red Beans and Rice, Classic Chicken Sandwich, Handcrafted Tenders, Coleslaw, Spicy Chicken Sandwich Dinner

Douglas Carr

Food always fresh and hot.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Red Beans and Rice, Mashed Potatoes with Cajun Gravy

Emilio Escobedo

I waited and no one attempted to help me and they saw

Atmosphere: 1

Food: 1

Service: 1

Lupe Garcia

Somewhat like a scary movie going through the drive thru. There wasn't a space available for me to order inside so I decided to try the drive thru. It was a very interesting experience with tree limbs slapping my trucks windshield and it being very incognito gave us a Halloween experience. There was several transients walking around the parking lot giving us Micheal Jackson Thriller vibes. After pulling up to the microphone the worker was definitely ready for me to order. They only accepted cash which was a huge inconvenience. Thankfully I had some cash on me buy I'm not particularly fond of spending $13 for 4 1/2 chicken tenders it was a bit pricey. They only allow you 2 sauces which is ridiculous because that isn't how the location on Tidwell and jensen treats customers. But I really just wanted my food and it was fresh and hot. The fries were plentiful but them chicken strips one of them was so skinny it shouldn't have been considered a strip. The worker was laughing because I didn't know what the sauces names were and it was a bit unprofessional but I kept ordering. Sometimes the managers aren't even aware of how the workers are talking through the microphone but it is highly disrespectful half the time. The experience could have been better but the location is in 5th ward. I didn't expect the chicken to be fresh but it was very fresh. The attitudes could stay at home next time though.Parking: Hard to find a spot.

Atmosphere: 1

Food: 5

Service: 2

Recommended dishes: Mashed Potatoes with Cajun Gravy, Cajun Fries

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