Why does your staff have on earphones while engaged with customers?
Concepsion M
Either the machine is always broken or they are out of ice
Atmosphere: 1
Food: 1
Service: 1
Jose Alejandro Medina
Very good atmosphere, the furniture is old but very
Atmosphere: 5
Food: 5
Service: 5
Jonathan Phillips
I love Potbelly! Consistency is great at all locations. Service here was great and so was the food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Jamie Martinez
Great
Atmosphere: 4
Food: 4
Service: 4
Infinitti Kelly
Sweetest young lady ever was working the counter yesterday. Restaurant was super clean and well kept, food was great.
Atmosphere: 5
Food: 5
Service: 5
Chip Black
Just a word of warning. If it is cold weather, don’t plan on eating inside the restaurant. For some reason they don’t turn on the heat inside the restaurant. Last week my wife and I had to eat quickly so we could leave fast due to the uncomfortably cold temperature in the restaurant.
Johnise Duncan
I AM COMPLETELY DISGUSTED WITH THIS LOCATION AND HOW MY CALL WAS HANDLE TONIGHT AT 9PM. I complained about getting mushrooms on my sandwich which I cannot eat and the lady who I guess was a manger told me she spoke to the staff and they said they did not. I expressed to her I put no mushrooms on my veggie melt and it shows on my receipt. She told me she was off work and wanted to rush me off the phone. I contacted door dash and I will be speaking to a lawyer about this!! When a person has a allergy or cannot eat something you are responsible to follow instructions as it can cause harm. I am appalled at how this lady handled my concerns and spoke to me and will tell everyone I know at work to never eat here. If you have an allergy do not trust this location. Beware of the rude staff.Vegetarian options: I Will not recommend this location. Jay Duncan.
Ronald Tran
Ordered 20 minutes ahead of specified pickup time and food still came out 10 minutes late. I could forgive that if it were busy but there was literally one lady and myself in the restaurant when I arrived. Two people came in after I did, ordered in person, and received their food before I did.Food was awesome though.
Atmosphere: 3
Food: 5
Service: 1
Jose Sanchez
Everything was a good experience here on black Friday 2023!
Literally takes all day to get a sandwich made. This location is so slow to makes sandwiches, you'll literally wait 15 minutes to get a sandwich made when your the only one in line. If there's a line it will be 30 to 45 minutes. Their soups are all water no potatoes at all. Very bad experience every time I come twice a week everyweek. Only because the food is good but everything else is horrible.
Atmosphere: 5
Food: 5
Service: 1
Huck22
Great food but ever since the employees changed it has been a long wait to pick up mobile orders.
Ating 5150
Broodje 'Mama's Meatball' is zeker wel aan te bevelen. Leuk restaurantje en ruime keuze uit verschillende sandwiches!
Atmosphere: 5
Food: 5
Service: 5
Philip Patrick
Good food, quick service and best weather for outside dining
Haven't been to a Potbelly sandwich shop in years. Stopped in and ordered a couple of turkey and Swiss sandwiches, and a pb&j kids combo. The turkey sandwiches were excellent, the pb&j was too tough for a kid under 10 to eat. I'm glad we went, and wished there was at least 1 location in Clarksville, TN.
Why does your staff have on earphones while engaged with customers?
Either the machine is always broken or they are out of ice
Atmosphere: 1
Food: 1
Service: 1
Very good atmosphere, the furniture is old but very
Atmosphere: 5
Food: 5
Service: 5
I love Potbelly! Consistency is great at all locations. Service here was great and so was the food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Great
Atmosphere: 4
Food: 4
Service: 4
Sweetest young lady ever was working the counter yesterday. Restaurant was super clean and well kept, food was great.
Atmosphere: 5
Food: 5
Service: 5
Just a word of warning. If it is cold weather, don’t plan on eating inside the restaurant. For some reason they don’t turn on the heat inside the restaurant. Last week my wife and I had to eat quickly so we could leave fast due to the uncomfortably cold temperature in the restaurant.
I AM COMPLETELY DISGUSTED WITH THIS LOCATION AND HOW MY CALL WAS HANDLE TONIGHT AT 9PM. I complained about getting mushrooms on my sandwich which I cannot eat and the lady who I guess was a manger told me she spoke to the staff and they said they did not. I expressed to her I put no mushrooms on my veggie melt and it shows on my receipt. She told me she was off work and wanted to rush me off the phone. I contacted door dash and I will be speaking to a lawyer about this!! When a person has a allergy or cannot eat something you are responsible to follow instructions as it can cause harm. I am appalled at how this lady handled my concerns and spoke to me and will tell everyone I know at work to never eat here. If you have an allergy do not trust this location. Beware of the rude staff.Vegetarian options: I Will not recommend this location. Jay Duncan.
Ordered 20 minutes ahead of specified pickup time and food still came out 10 minutes late. I could forgive that if it were busy but there was literally one lady and myself in the restaurant when I arrived. Two people came in after I did, ordered in person, and received their food before I did.Food was awesome though.
Atmosphere: 3
Food: 5
Service: 1
Everything was a good experience here on black Friday 2023!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Restaurantji Recommends
Literally takes all day to get a sandwich made. This location is so slow to makes sandwiches, you'll literally wait 15 minutes to get a sandwich made when your the only one in line. If there's a line it will be 30 to 45 minutes. Their soups are all water no potatoes at all. Very bad experience every time I come twice a week everyweek. Only because the food is good but everything else is horrible.
Atmosphere: 5
Food: 5
Service: 1
Great food but ever since the employees changed it has been a long wait to pick up mobile orders.
Broodje 'Mama's Meatball' is zeker wel aan te bevelen. Leuk restaurantje en ruime keuze uit verschillende sandwiches!
Atmosphere: 5
Food: 5
Service: 5
Good food, quick service and best weather for outside dining
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Broccoli Cheddar, Sandwich, Chocolate Chip
Haven't been to a Potbelly sandwich shop in years. Stopped in and ordered a couple of turkey and Swiss sandwiches, and a pb&j kids combo. The turkey sandwiches were excellent, the pb&j was too tough for a kid under 10 to eat. I'm glad we went, and wished there was at least 1 location in Clarksville, TN.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich