This Wing stop doesn’t even deserve the one star I gave it. I placed my order online and when I got there, my order wasn’t ready yet. I waited a very long time. While I was waiting, I noticed all employees were not wearing gloves, and one of them was touching his hat, scratching his head, pulling up his pants WHILE COOKING. I am not a person to do complaints but this is insane. A few minutes later, I asked how much longer for my order, when they checked on my order it was already on the shelf (who knows for how long it was therefore). When I got home and saw the wings, I was very disappointed in the quality. These wings were as small as a radish & thin as an Oreo cookie. Something like this shouldn’t be costing $13. Tried one they had no flavor and no spice. I did not eat them due to all of the unsanitary employees. Don’t recommend this wing stop at all!! Bad service, bad food & not sanitary.
Debra Chitsey
Only people that needs to visit this place is the health inspectors. I don’t ever leave reviews, but today I wish I would have read all the others. I DO NOT RECOMMEND ORDERING OR EATING FROM THIS LOCATION. If you do you absolutely will regret it like the 100s of other people. Save your money, energy and time!
Atmosphere: 1
Food: 1
Service: 1
Kelani McGee
Awful! Shut this place down for good. Wait forever for garbage after spending so much
Atmosphere: 1
Food: 1
Service: 1
Angel S.
Augustin good cook deserves a raise really nice cooking 10/10 30/hr for him. Chicken crispy and just right best wingstop in irving.
Cat V.
ordered food on doordash declined my food after waiting 40 minutes and told me to go off myself rude ahh customer service people and it smelled bad in the store too like there was rotting stuff inside, will not be coming back yikes
J Ramirez
Very poor customer service, I ordered online and when I went to pick up my order it wasn’t done and I hade to wait over 15 minutes for my food to be done, and not to mention the employees called the customers by hey! Will definitely never come back here! Don’t recommend this location unless you have time to waste !
Atmosphere: 1
Food: 1
Service: 1
Josh Sanchez
Ordered online said 35 minutes. It's been an hour and still not ready. The cashier up front kept telling me 5 minutes for almost 30 minutes. I left, came back, and she proceeded to ignore me and ask the people behind me for their order until I told her if she was just going to ignore me. I finally got my food and got home, and the first wing I grabbed had feathers on it and the fries cold. Corporate needs to step in and fix this location because every customer that was there was not very happy.
Julian Hibbs (Tamez)
Normally when I get my food from here it's normally ready when I get there and I'm greeted when I walk in. But tonight I wasn't even greeted, wait 10 minutes until someone asked me if I was picking up, had to wait an extra 15 minutes for my food even tho I was told 5 minutes. All the employees were cussing at each other and making customers wait excessively long. When I got my order, the guy just walked away and sighed when I asked for my cups. And the manager on duty was super rude and should not be a manager. Don't waste your time or money here
Ordered a 10 pc lemon herb mix and lemon pepper combo, cooked extra well, with parm fries, ranch dip and an extra ranch dip tonight. 28-33 minute prep time said the website. No problem. ⏳️Picked up my order. There was no dipping ranch in the bag at all. Employee on the line brought me some. I'm cool...or so I thought. ✌??I get home, ready to enjoy my wings.? Eager to try the new lemon herb flavor.??People!!!When I tell you these wings had no flavor. I'm in disbelief so I looked at them real closely. I'm in here eyeballing these wings in disbelief! These wings don't have not even a sprinkle of seasoning. I couldn't even determine which flavor was which because none of them had flavor. Wings looking naked and afraid of what I'm about to do because I am now hungry and heated!They also were not cooked well. Cooked well means the skin does not move. It's firm not squishy. Feathers still very prevalent on the pieces. ?I'm pretty confident Wingstop did not come up with flavors and spend money to market them for the seasoning to sit unused. They are literally naked! A total waste of my time, money, and gas.An absolute awful experience. I regret not having read the reviews for this location. When I pulled it up to write this review, first thing I see is a review of someone saying they ordered 3 flavors and they too had no flavor on any of them.As I'm closing this review, I realized they didn't put my veggies in the bag either. Throw the whole location away!Visit the Wingstop on Beltline or Marsh Lane instead. Do not go to this one if you want Wingstop flavored wings as advertised. Ugh!
Food: 1
Service: 1
Cristobal P.
Hell nah they need better cooks that are faster and that don't complain abt people having big orders . Nice girls doe
Casandra Cardozo
No lie place my order at 7:35p.m time frame was 16-21 minutes and the order did not come out and was handed in my hand till 8:30p.m . Never again will I be returning to this location! There was no ice in the soda machine and saw how people just left without their drinks and left their cups there got home and opened the food the buffalo wings were not even wet they were burly even tossed on sauce and the fries were super dry not good at all. The boneless wings we also got were like Chicken poppers size.
Ordered a 24 pieces classic half lemon pepper and half regular spice, was told it would take about 20mins. But it took almost an hour, checked the order and no veggies...got home and there were only 10 pieces of each..very disappointed...also the fries were dry ...
Atmosphere: 4
Food: 5
Service: 4
Diana Velazquez
This is by far the worst wing stop. They forgot most of my order and the sauces were very salty.
I give it 8/10
Atmosphere: 1
Food: 1
Service: 1
Food was
Food: 1
Recommended dishes: Chicken Wings
This Wing stop doesn’t even deserve the one star I gave it. I placed my order online and when I got there, my order wasn’t ready yet. I waited a very long time. While I was waiting, I noticed all employees were not wearing gloves, and one of them was touching his hat, scratching his head, pulling up his pants WHILE COOKING. I am not a person to do complaints but this is insane. A few minutes later, I asked how much longer for my order, when they checked on my order it was already on the shelf (who knows for how long it was therefore). When I got home and saw the wings, I was very disappointed in the quality. These wings were as small as a radish & thin as an Oreo cookie. Something like this shouldn’t be costing $13. Tried one they had no flavor and no spice. I did not eat them due to all of the unsanitary employees. Don’t recommend this wing stop at all!! Bad service, bad food & not sanitary.
Only people that needs to visit this place is the health inspectors. I don’t ever leave reviews, but today I wish I would have read all the others. I DO NOT RECOMMEND ORDERING OR EATING FROM THIS LOCATION. If you do you absolutely will regret it like the 100s of other people. Save your money, energy and time!
Atmosphere: 1
Food: 1
Service: 1
Awful! Shut this place down for good. Wait forever for garbage after spending so much
Atmosphere: 1
Food: 1
Service: 1
Augustin good cook deserves a raise really nice cooking 10/10 30/hr for him. Chicken crispy and just right best wingstop in irving.
ordered food on doordash declined my food after waiting 40 minutes and told me to go off myself rude ahh customer service people and it smelled bad in the store too like there was rotting stuff inside, will not be coming back yikes
Very poor customer service, I ordered online and when I went to pick up my order it wasn’t done and I hade to wait over 15 minutes for my food to be done, and not to mention the employees called the customers by hey! Will definitely never come back here! Don’t recommend this location unless you have time to waste !
Atmosphere: 1
Food: 1
Service: 1
Ordered online said 35 minutes. It's been an hour and still not ready. The cashier up front kept telling me 5 minutes for almost 30 minutes. I left, came back, and she proceeded to ignore me and ask the people behind me for their order until I told her if she was just going to ignore me. I finally got my food and got home, and the first wing I grabbed had feathers on it and the fries cold. Corporate needs to step in and fix this location because every customer that was there was not very happy.
Normally when I get my food from here it's normally ready when I get there and I'm greeted when I walk in. But tonight I wasn't even greeted, wait 10 minutes until someone asked me if I was picking up, had to wait an extra 15 minutes for my food even tho I was told 5 minutes. All the employees were cussing at each other and making customers wait excessively long. When I got my order, the guy just walked away and sighed when I asked for my cups. And the manager on duty was super rude and should not be a manager. Don't waste your time or money here
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Ordered a 10 pc lemon herb mix and lemon pepper combo, cooked extra well, with parm fries, ranch dip and an extra ranch dip tonight. 28-33 minute prep time said the website. No problem. ⏳️Picked up my order. There was no dipping ranch in the bag at all. Employee on the line brought me some. I'm cool...or so I thought. ✌??I get home, ready to enjoy my wings.? Eager to try the new lemon herb flavor.??People!!!When I tell you these wings had no flavor. I'm in disbelief so I looked at them real closely. I'm in here eyeballing these wings in disbelief! These wings don't have not even a sprinkle of seasoning. I couldn't even determine which flavor was which because none of them had flavor. Wings looking naked and afraid of what I'm about to do because I am now hungry and heated!They also were not cooked well. Cooked well means the skin does not move. It's firm not squishy. Feathers still very prevalent on the pieces. ?I'm pretty confident Wingstop did not come up with flavors and spend money to market them for the seasoning to sit unused. They are literally naked! A total waste of my time, money, and gas.An absolute awful experience. I regret not having read the reviews for this location. When I pulled it up to write this review, first thing I see is a review of someone saying they ordered 3 flavors and they too had no flavor on any of them.As I'm closing this review, I realized they didn't put my veggies in the bag either. Throw the whole location away!Visit the Wingstop on Beltline or Marsh Lane instead. Do not go to this one if you want Wingstop flavored wings as advertised. Ugh!
Food: 1
Service: 1
Hell nah they need better cooks that are faster and that don't complain abt people having big orders . Nice girls doe
No lie place my order at 7:35p.m time frame was 16-21 minutes and the order did not come out and was handed in my hand till 8:30p.m . Never again will I be returning to this location! There was no ice in the soda machine and saw how people just left without their drinks and left their cups there got home and opened the food the buffalo wings were not even wet they were burly even tossed on sauce and the fries were super dry not good at all. The boneless wings we also got were like Chicken poppers size.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Atomic Flavored Wings and Fries, Chicken Wings, Seasoned Fries, Lemon Pepper Wings
Ordered a 24 pieces classic half lemon pepper and half regular spice, was told it would take about 20mins. But it took almost an hour, checked the order and no veggies...got home and there were only 10 pieces of each..very disappointed...also the fries were dry ...
Atmosphere: 4
Food: 5
Service: 4
This is by far the worst wing stop. They forgot most of my order and the sauces were very salty.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Atomic Flavored Wings and Fries, Chicken Wings, Seasoned Fries, Triple Chocolate Chunk Brownie