This location is extremely understaffed. The capacity of the restaurant is about 70, but there is only ONE server to take order, check out, prepare pick up order. It takes me 1 hour to get my pick up order. Ridiculous. I saw many customers living because of that bad services. Pls hire more staffs.
Atmosphere: 1
Food: 3
Service: 1
Faris C.
Ordered 15 piece wings pack online from the restaurant. Heard many great things about the place so was excited to try it. Ordered around 6:15 PM and promise time was around 6:55 PM. Arrived at 7:20 PM and approached the woman who was at the front. Was very rude to me telling me that I never ordered any food. It happens as people have bad days and it can happen. She kept ignoring me and would not take for the fact that I placed an online order until I showed her the order confirmation. At that point, it had already taken too long and I had to leave and had been more than 30 minutes past the promise time plus the subpar service. I tried contacting several times to get my money back but they have been dodging my attempts to contact them, which is the reason for this 1 star review.
Ming Hsu
Came at 8:10 p.m on Wednesday and already closed
Kadia Kamara
The food was good, but how can you not have shrimp in stock when it's on the menu.
Gary Kong
Services for take out is very slow. Estimate 15 minutes to almost an hour.
Service: 1
Recommended dishes: Spicy Chicken
Alexander Manzoni
Wings were dry and chewy. Not real Korean bbq.Edit: perhaps discuss it with your butcher instead of the store.
Atmosphere: 4
Food: 1
Service: 4
Younghye Moon
Food was not a Korean taste. Very disappointed.
Atmosphere: 3
Food: 1
Service: 3
Kayla B.
I always place my order for curbside. Sometimes they bring it out, sometimes you have to call them or go inside because they don't answer. The wings are fantastic and I ordered 20 wings. Half spicy, half regular soy. I arrived they ran out of the spicy sauce so they made my order all soy without asking me. I personally did not want to pay $30 for all soy wings so I told him that I only wanted the 10 soy wings, and to take off the 10 spicy ones. He was visibly upset but no one asked or called to check with me. He tried to say I couldn't have a refund and that there was no way to do it. I still have not received half of the money back despite him giving me a "receipt" for it. This place has gone downhill since the very first time I visited. Maybe they're going out of business. Probably because of the service based off of the comments.
Jeremy Dickman
I placed an online order at 5:20 to be picked up at 6:10. It is now 6:51 and we still don't have our food.
If I could leave a 0 I would I placed a mobile order and went in and the person tried telling me I didn't place an order when I have the order pulled up in my phone.
Noemi Do
Very slow customer serviceNot coming back here
Service: 1
Aline F.
Went in and was waiting for someone to take my order for more than 15-20 minutes not to mention there was only 2 tables occupied ended up leaving and never coming back!!
Atmosphere: 1
Food: 3
Service: 1
Markessa C.
Great wings that is what I wanted and they were amazing. Service was great ordered to go and it was a perfect snack. Would go back! Clean place
Anna M.
Excellent food! Mild garlic and soy sauce, or spicy sauces. I wish I had taken a pic when it came out, but all that is left are some bones :). We also ate the chicken friend rice (yum!), popcorn chicken, and a new to us dish "Japchae" (glass noodles, red peppers, carrots, spinach, mushrooms and thinly sliced marinated beef flavored with Bonchon soy garlic sauce and stir-fried with sesame oil), also yum!!! Complimentary pickled radishes to cut down on the spice if necessary, but super yummy alone!! This place is legit if you want a real taste of Korea.
This location is extremely understaffed. The capacity of the restaurant is about 70, but there is only ONE server to take order, check out, prepare pick up order. It takes me 1 hour to get my pick up order. Ridiculous. I saw many customers living because of that bad services. Pls hire more staffs.
Atmosphere: 1
Food: 3
Service: 1
Ordered 15 piece wings pack online from the restaurant. Heard many great things about the place so was excited to try it. Ordered around 6:15 PM and promise time was around 6:55 PM. Arrived at 7:20 PM and approached the woman who was at the front. Was very rude to me telling me that I never ordered any food. It happens as people have bad days and it can happen. She kept ignoring me and would not take for the fact that I placed an online order until I showed her the order confirmation. At that point, it had already taken too long and I had to leave and had been more than 30 minutes past the promise time plus the subpar service. I tried contacting several times to get my money back but they have been dodging my attempts to contact them, which is the reason for this 1 star review.
Came at 8:10 p.m on Wednesday and already closed
The food was good, but how can you not have shrimp in stock when it's on the menu.
Services for take out is very slow. Estimate 15 minutes to almost an hour.
Service: 1
Recommended dishes: Spicy Chicken
Wings were dry and chewy. Not real Korean bbq.Edit: perhaps discuss it with your butcher instead of the store.
Atmosphere: 4
Food: 1
Service: 4
Food was not a Korean taste. Very disappointed.
Atmosphere: 3
Food: 1
Service: 3
I always place my order for curbside. Sometimes they bring it out, sometimes you have to call them or go inside because they don't answer. The wings are fantastic and I ordered 20 wings. Half spicy, half regular soy. I arrived they ran out of the spicy sauce so they made my order all soy without asking me. I personally did not want to pay $30 for all soy wings so I told him that I only wanted the 10 soy wings, and to take off the 10 spicy ones. He was visibly upset but no one asked or called to check with me. He tried to say I couldn't have a refund and that there was no way to do it. I still have not received half of the money back despite him giving me a "receipt" for it. This place has gone downhill since the very first time I visited. Maybe they're going out of business. Probably because of the service based off of the comments.
I placed an online order at 5:20 to be picked up at 6:10. It is now 6:51 and we still don't have our food.
KIM CHI FOOL!❤️?
Restaurantji Recommends
If I could leave a 0 I would I placed a mobile order and went in and the person tried telling me I didn't place an order when I have the order pulled up in my phone.
Very slow customer serviceNot coming back here
Service: 1
Went in and was waiting for someone to take my order for more than 15-20 minutes not to mention there was only 2 tables occupied ended up leaving and never coming back!!
Atmosphere: 1
Food: 3
Service: 1
Great wings that is what I wanted and they were amazing. Service was great ordered to go and it was a perfect snack. Would go back! Clean place
Excellent food! Mild garlic and soy sauce, or spicy sauces. I wish I had taken a pic when it came out, but all that is left are some bones :). We also ate the chicken friend rice (yum!), popcorn chicken, and a new to us dish "Japchae" (glass noodles, red peppers, carrots, spinach, mushrooms and thinly sliced marinated beef flavored with Bonchon soy garlic sauce and stir-fried with sesame oil), also yum!!! Complimentary pickled radishes to cut down on the spice if necessary, but super yummy alone!! This place is legit if you want a real taste of Korea.