Subway

2001 Katy Mills Blvd P, Katy
(281) 693-4870

Recent Reviews

Bill Darnall

The two girls working today were great. We were in and out of there in no time, the sandwiches were good and the veggies were fresh. No complaints here.

Atmosphere: 5

Food: 5

Service: 5

tanisha cummings

I went there today and no one spoke ENGLISH!!! I couldn’t believe it. I tired my best to use google translate but it just became too complicated, so I left. How do you have a restaurant in a prominent English speaking area and only have people working in there that does not speak English.

Atmosphere: 1

Food: 1

Service: 1

Charles Jahnke

Super nice ladies behind the counter!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Oven Roasted Turkey & Ham Footlong Regular Sub

Mike B TV

Jennifer did a great job of greeting me and making my

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Italian B M T Footlong Regular Sub

Aini Khalid

I want a falafel sandwich, but I couldn't find it in houston's Subway... but I ate it in newyork ,it was super delicious...plz add some vegetarian sandwiches. ?

Atmosphere: 5

Food: 5

Service: 5

Charisma Nickerson

If I could leave 0 star I would , came in to get a sandwich to be greeted by a lady who was cleaning up the food around counter ( with no gloves ) and waited patiently for her to assist me and instead of being helped by her a man come from cleaning bathrooms and didn’t change gloves or wash hands before touching paper for sandwiches , after paper was placed he switched gloves but didn’t wash hands …. I feel hygiene could be improved ESPECIALLY after cleaning a public restroom!

Nobuyuki Kurita

I had a terrible experience with Subway and its app. I had placed an order and paid for it through the app, but it was closed when I arrived at this store. The Subway app did not update the store hours, which caused me a lot of frustration and inconvenience.I emailed Subway customer service to request a refund, but I did not receive any response. I even tried calling the store, but they didn't answer. The customer service phone number was unavailable on the homepage, and I could not connect to them.I am highly disappointed with the poor customer service provided by Subway, and I hope they can improve their services.

Atmosphere: 1

Food: 1

Service: 1

Cookie M

I see that most of them complain about the language of the staff. Today I went to eat in this store and it's true, but I only saw two completely friendly people fighting to do their job well, as we all arrived in this country, I'm completely satisfied. with your kind attention ? ✨ ⭐️⭐️⭐️⭐️

Lashaunda Johnson

There was bugs crawling on the cutting board. I walked out and left the sandwich. There was old hardeat sitting on top of fresh meat. Y'all don't fifo or rotate products? And it's hard to make a order when none of the employees speak English. This is not

Atmosphere: 1

Food: 1

Service: 1

Tracee Lambert

I visited this Subway last night, and was surprised that the staff spoke so little English that I had trouble ordering my meal. While these ladies were sweet and pleasant, I don't think I need to struggle with this problem to get a sandwich. One was obviously pretty new, and the other lady had to translate for her. When I tried to pay with a 20 dollar bill, they both seemed confused about how to process the money, and I was forced to use a card. Shouldn't the staff at Subway know how to make change for a 20 dollar bill? I will not return.

Jason Hall

First time at a Subway in many years. Staff was friendly and efficient. Food was solid.

Atmosphere: 3

Food: 4

Service: 4

Elisa Hernandez

The lady who prepared my order has the worst attitude she doesn't know how to treat customers. She's really rude. I regret coming to this location. Wish she had her name tag.

Service: 1

oscar calderon

The store is very clean. The food is fresh. Victor has very good customer service. I recommend this location.

Liz Garcia

I always go there even when the lady there is super rude to me and can't understand me. but my last visit was horrible she was plain disrespecting me saying what language I was speaking? if it was French, Italian, Portuguese. I was like no ma'am I am speaking to you in English, and I was so confused why she appeared to be so angry and rude to me. Other than that I always repeat myself over and over again which is fine as long as I don't get treated so horrible. I definitely will not be going back there again. Horrible customer service. She has no patience even when there are no customers at all.

Aylin Irene Guerra

Super good and amazing customer service ! Victor is always super friendly and attentive never messes up my order ! If you’re around I recommend checking this place out ☺️☺️

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