Scratch Sandwich Company

1713 E Del Mar Blvd #6534, Laredo
(956) 568-4893

Recent Reviews

Susie Ochoa

We ordered chef salads with honey mustard dressing which didn't taste like honey mustard. Added grilled chicken because it's separate and it didn't have any flavor and looked like boiled chicken not grilled at all. And our waitress was horrible. She took our order and brought our unsweetened teas with no sugars. Had to ask for them. And after she brought our salads she never came back until we waved her down to pay. And when we mentioned about our food that is was not good she replied "well no one has ever complained" which I found a bit rude.

Atmosphere: 4

Food: 1

Service: 1

Frank De Leon

Great food and atmosphere. Staff is very friendly and able to fix any problems.Parking: There is free parking but if u can't find any in the front there is parking in the back. But yeah it's very crowded at different hours of the day.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fried Pickles, Waffle Chicken Fried Chicken, Adult Grilled Cheese, Chicken Sandwiches and Fries, Salad

Amanda Castillo

Really sad to have to leave this review. But this is the second time in the last few months that I've eaten here and gotten food poisoning. It's such a shame because I love it as a local business and I think the concept is so cool and we quite literally don't have anything close to it. But this last time was sadly my last. I can't keep getting sick off food :(Other than that the service was a little sketchy. We placed a to go order over the phone, had to repeat our order 4 times and then still almost was not given 1 of our items. The chef and the server argued in front of my partner about the soup belonging to our order which is just kind of unprofessional.

Atmosphere: 3

Food: 1

Service: 2

Jason Martinez

Called at 1030ish trying to place the order for pick up gentleman told me they opened till 11 but he would help me have my order by 11am which was really nice of him (I appreciate that ) then at 1050 called to add another grilled cheese and it was a different gentleman this time , he said yes I can add it but it would take a little longer which was fine ok let’s do it! So then I get there to pay and I think it was the guy that answered me the 2nd time said that they don’t do orders in advance for future reference so basically don’t do it again ! But it’s like man I wasn’t even going to proceed ordering ! The first guy was nice enough to help me out and to have it ready by 11am , so this wasn’t even my request to begin with ! And to top it off I get home and both of my grilled cheese sandwiches were all burned I wish I would have taken a picture of them ! Luckily for them I didn’t , I still even apologize to the gentleman which I didn’t have too cause I did nothing wrong and just turned his face away from me !! Very bad customer service!! Never again I promise you that!

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Grilled Cheese

Jose Aguirre

Great food, love the

Atmosphere: 5

Food: 5

Service: 5

Shawn Shonk

So sad. The food is delicious. We have been regulars for over a year, until today. The problem is they do not know how to treat customers. (We consistently had subpar service but forgave it because of the food, but we can’t stomach it anymore)The straw that broke the camels back?Today, they brought my food a good 10 minutes before my wife’s.I will not eat in front of my hungry wife.When I told him my food was cold and to take it back, the excuses flowed about how long her particular food takes. I don’t care how long it takes, get the timing right in the kitchen and recognize that polite men will wait for everyone at the table to get food. That is common restaurant practice and shouldn’t have been a challenge. Skip the excuses and fix the kitchen. Teach your waitstaff how to be polite and communicate and maybe someday we can give you all a chance again. But for now, you lost real good customers.

Atmosphere: 1

Food: 4

Service: 1

Joe

The kitchen is infested with roaches previous employers have confirmed. The food(bread and chips) are put in containers and placed near the floor next the mop bucket & Cleaning supplies. This place is unsanitary and needs an inspection a very serious one.

Norma Montelongo

The food , service, and atmosphere are flawless. A reason why people keep going back. Really love the avocado chicken salad plus the bar something for everyone.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fried Pickles, Grilled Cheese, Salad

Max Trevino

They spoil you with the servings!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Scratch

Daniel Castillo Jr.

Food and service was good. Just didn’t like the fly infestation they have. We had to keep swatting away flies from our food.

Atmosphere: 1

Food: 3

Service: 3

Alma Patricia Garza

The wings boneless mmm yumi! Super nice place and delicious ❤️

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Fried Pickles, Adult Grilled Cheese, Grilled Cheese, Avocado Toast, Salad, Scratch

M Rey

About the only minor gripe I had today was that the food took a little longer than expected. Maybe I was hungry and also they make everything from scratch, but either way it was really good.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Scratch Pancakes, Classic Breakfast, Avocado Toast

Alicia cruz

Food is amazing the chilaquiles are 100% recommended. We always get really nice servers even when it's packed. This is our to go place when we don't know what to eat. We usually come once a month.Kid-friendliness: The kids options are no longer in the menu but if you ask a server they are super kind about it and will go thru everything

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Eggs Benedict, Grilled Cheese, Beignets and Waffles

shelly states

They were out of what I wanted and the replacement sandwich ended up being super was bland. The fried pickles were extra greasy, not crunchy- and the restaurant smelled like dirty mop water when we walked in. Service was great though! It was busy, so maybe I’m missing something - just not for

Atmosphere: 3

Food: 3

Service: 5

Celeste

so yummy!!! this was exactly what I needed ?

Load More