We placed an online order in the app at 12:10pm. Arrived at the store 20 minutes later and they hadn't even started it. Had to wait in a long line just to get it started. What is the point of having an app and a pickup shelf if we still have to wait in line for 2 over priced subs?
Atmosphere: 1
Food: 1
Service: 1
manly man
Place was clean and the food was edible but the service could be way better
Atmosphere: 1
Food: 3
Service: 1
Christopher Cowart
A 10% service fee and a $2.99 delivery fee, only to be sent to a third party to pay a delivery tip? You all done lost your minds!
Atmosphere: 1
Food: 1
Service: 1
Angel Burns
to the lady who worked on the 4th of july at 9:15pm,,, you suck for not toasting my bread (or my husband’s flatbread) and you were also kinda rude,,, i get it sucks working on the 4th of july but maybe don’t take it out on your customers ?
Atmosphere: 1
Food: 1
Service: 1
B
I placed an online order for 3 sandwiches and 1 churro.
2 of the sandwiches were simple (no veggies) and 1 had few veggies. All had "less" mayo and mustard.
well anyways, they were all mixed up. Like they gave the wrong cheese, wrong bread, apparently extra mayo and mustard, the bread wasn't toast, one had bacon that should've gone to another sandwich and it was a mess.
We were already on the highway (about 20mins) and didn't feel like driving back to return as that would be a 40+min delay. We had somewhere to be by a certain time.
Also, my churro wasn't in the bag. I was driving so i didn't bother calling but assuming it was the young man that made them. it's sad that written instructions (receipt) are not comprehended.
First time going to any subway in at least over a year and after this experience probably will take one more to convince me to try again.
BTW (off topic) the menu has too many options on sandwiches. I swear, the app probably had close to 20+ sandwich options. that's crazy. I don't even think McDonald's has that many items on their menu!
Becky Birdsong
We ate at the Judson Rd Subway today for lunch. The food was great, but I have some concerns about the staff. Sherry has a terrible attitude with the other staff. I saw her say a terrible cuss word under her breath behind another worker’s back. The attitudes of the workers there share in her attitude. The eye rolling was horrible!! PLEASE be kind to people..if you don’t like your job, go somewhere else! Don’t bring everyone else down around you.
Terri Lee
The bread was too hard after being toasted
Atmosphere: 3
Food: 3
Service: 3
MaTreeka Rogers
I really enjoy the sandwiches here but the staff could use some work. My first interaction was with a tall young caucasian man he has been the best so far with customer service which is why i felt comfortable coming back. Every interaction after that was horrible the manager stayed on her phone telling the staff what to do. One guy (white with a ponytail) failed to listen to my order cause he was talking to others and toasted my sandwich without putting the meat on then said i told him to do so when i infact didnt. I wanted him to remake it and he said the best he could do was put the meat on the already toast sandwich… so i walked out and went to a different subway less enjoyable sandwhiches but 10/10 customer service. My interaction today i walk into the restaurant and nobody acknowledges me staff are on the phone and someone else is already waiting to be serviced so i walked out yet again and ordered on the app, when i went back in at my scheduled pickup time still no one upfront and i hate to wait at the counter a while before anyone even serviced me. Id hate to change up because i feel that this location toasts my sandwiches just right but you lose customers with bad service.
Atmosphere: 2
Food: 5
Service: 1
Analía Ocampo Acosta
Tuesday May 7, 2024, 2pm. Be careful at this time!! The employees steal from you!! We ordered 2 long sandwiches and 2 soft drinks and they charged us $36. My husband noticed while we were eating and we saw on the ticket that the employee added 3 cookies and a $3 tip!!! He did it when my card didn't work and before my husband used his. They only refunded us money for the 3 cookies. I hope your bosses read this!!
Atmosphere: 1
Food: 2
Service: 1
david voorhies
The place is old, lightning is fair, food is good but not cheap.
If I could give this Subway 0 stars I would! I said I DID NOT want my sandwich toasted and got back to work and it was toasted and the toppings were all over the place! 10/10 DO NOT recommend this place.
Atmosphere: 1
Food: 1
Service: 1
Cortney Sanders
This is the worst Subway I have ever been to. I spent $10 on a tuna 6 inch with chips and drink and I will post picture of sandwich but I literally have a teaspoon of tuna on my sandwich. The employees were not friendly.
Food: 1
Service: 1
Alicia Henry
the short mexican girl and a white girl who work together are rude! we came in and i asked to go to the restroom and the girl said yes and her coworker ended up being in there and when she came out she was being SO RUDE!! throwing veggies and literally tried giving me 7 pieces of lettuce on a foot long. we ended up having to bag our own food and when they thought we left they immediately started saying how we were annoying and so forth. horrible embarrassing experience i hope they do better.
Atmosphere: 1
Food: 5
Service: 1
Joe Requena
2 people and it took 15 minutes to make a turkey sandwich and om top wanted to charge twice.
Atmosphere: 1
Food: 1
Service: 1
Scott Davis
The cold cut sub is my favorite and today it was the best I've eaten. The staff was awesome!
We placed an online order in the app at 12:10pm. Arrived at the store 20 minutes later and they hadn't even started it. Had to wait in a long line just to get it started. What is the point of having an app and a pickup shelf if we still have to wait in line for 2 over priced subs?
Atmosphere: 1
Food: 1
Service: 1
Place was clean and the food was edible but the service could be way better
Atmosphere: 1
Food: 3
Service: 1
A 10% service fee and a $2.99 delivery fee, only to be sent to a third party to pay a delivery tip? You all done lost your minds!
Atmosphere: 1
Food: 1
Service: 1
to the lady who worked on the 4th of july at 9:15pm,,, you suck for not toasting my bread (or my husband’s flatbread) and you were also kinda rude,,, i get it sucks working on the 4th of july but maybe don’t take it out on your customers ?
Atmosphere: 1
Food: 1
Service: 1
I placed an online order for 3 sandwiches and 1 churro.
2 of the sandwiches were simple (no veggies) and 1 had few veggies. All had "less" mayo and mustard.
well anyways, they were all mixed up. Like they gave the wrong cheese, wrong bread, apparently extra mayo and mustard, the bread wasn't toast, one had bacon that should've gone to another sandwich and it was a mess.
We were already on the highway (about 20mins) and didn't feel like driving back to return as that would be a 40+min delay. We had somewhere to be by a certain time.
Also, my churro wasn't in the bag. I was driving so i didn't bother calling but assuming it was the young man that made them. it's sad that written instructions (receipt) are not comprehended.
First time going to any subway in at least over a year and after this experience probably will take one more to convince me to try again.
BTW (off topic) the menu has too many options on sandwiches. I swear, the app probably had close to 20+ sandwich options. that's crazy. I don't even think McDonald's has that many items on their menu!
We ate at the Judson Rd Subway today for lunch. The food was great, but I have some concerns about the staff. Sherry has a terrible attitude with the other staff. I saw her say a terrible cuss word under her breath behind another worker’s back. The attitudes of the workers there share in her attitude. The eye rolling was horrible!! PLEASE be kind to people..if you don’t like your job, go somewhere else! Don’t bring everyone else down around you.
The bread was too hard after being toasted
Atmosphere: 3
Food: 3
Service: 3
I really enjoy the sandwiches here but the staff could use some work. My first interaction was with a tall young caucasian man he has been the best so far with customer service which is why i felt comfortable coming back. Every interaction after that was horrible the manager stayed on her phone telling the staff what to do. One guy (white with a ponytail) failed to listen to my order cause he was talking to others and toasted my sandwich without putting the meat on then said i told him to do so when i infact didnt. I wanted him to remake it and he said the best he could do was put the meat on the already toast sandwich… so i walked out and went to a different subway less enjoyable sandwhiches but 10/10 customer service. My interaction today i walk into the restaurant and nobody acknowledges me staff are on the phone and someone else is already waiting to be serviced so i walked out yet again and ordered on the app, when i went back in at my scheduled pickup time still no one upfront and i hate to wait at the counter a while before anyone even serviced me. Id hate to change up because i feel that this location toasts my sandwiches just right but you lose customers with bad service.
Atmosphere: 2
Food: 5
Service: 1
Tuesday May 7, 2024, 2pm. Be careful at this time!! The employees steal from you!! We ordered 2 long sandwiches and 2 soft drinks and they charged us $36. My husband noticed while we were eating and we saw on the ticket that the employee added 3 cookies and a $3 tip!!! He did it when my card didn't work and before my husband used his. They only refunded us money for the 3 cookies. I hope your bosses read this!!
Atmosphere: 1
Food: 2
Service: 1
The place is old, lightning is fair, food is good but not cheap.
Atmosphere: 3
Food: 5
Service: 4
Restaurantji Recommends
If I could give this Subway 0 stars I would! I said I DID NOT want my sandwich toasted and got back to work and it was toasted and the toppings were all over the place! 10/10 DO NOT recommend this place.
Atmosphere: 1
Food: 1
Service: 1
This is the worst Subway I have ever been to. I spent $10 on a tuna 6 inch with chips and drink and I will post picture of sandwich but I literally have a teaspoon of tuna on my sandwich. The employees were not friendly.
Food: 1
Service: 1
the short mexican girl and a white girl who work together are rude! we came in and i asked to go to the restroom and the girl said yes and her coworker ended up being in there and when she came out she was being SO RUDE!! throwing veggies and literally tried giving me 7 pieces of lettuce on a foot long. we ended up having to bag our own food and when they thought we left they immediately started saying how we were annoying and so forth. horrible embarrassing experience i hope they do better.
Atmosphere: 1
Food: 5
Service: 1
2 people and it took 15 minutes to make a turkey sandwich and om top wanted to charge twice.
Atmosphere: 1
Food: 1
Service: 1
The cold cut sub is my favorite and today it was the best I've eaten. The staff was awesome!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cold Cut Combo
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