the short mexican girl and a white girl who work together are rude! we came in and i asked to go to the restroom and the girl said yes and her coworker ended up being in there and when she came out she was being SO RUDE!! throwing veggies and literally tried giving me 7 pieces of lettuce on a foot long. we ended up having to bag our own food and when they thought we left they immediately started saying how we were annoying and so forth. horrible embarrassing experience i hope they do better.
Atmosphere: 1
Food: 5
Service: 1
Joe Requena
2 people and it took 15 minutes to make a turkey sandwich and om top wanted to charge twice.
Atmosphere: 1
Food: 1
Service: 1
Scott Davis
The cold cut sub is my favorite and today it was the best I've eaten. The staff was awesome!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cold Cut Combo
Benjamin Grimes
Sometimes I have to wait , but the sandwich is fantastic.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Cold Cut Combo
Betsy Everhart
Kimberly fixed our sandwiches today. Excellent service. She was very pleasant and patient while I decided what I wanted. The manager on the other hand was quite rude ?. Kimberly, keep up the good work!!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cookies, Elite Chicken
anna poss
I ordered 2 foot longs and both was all the way wrong.. Nothing I ask for was on there. Called up there and spoke with the assistant manager and he was very rude non professional. No place I would go back to!!!
Atmosphere: 1
Food: 1
Service: 1
Angela Edgemon
I called to order and was told I would need to wait. I waited for almost 3 minutes. No one came back so I hung up.I went to the restaurant. There was no one in the place eating. No one said anything to me. Not a hello or we'll be right with you, nothing. The girl at the counter yelled for Jeremy. Jeremy came to the front to help. Never said what would you like or anything. It was a pretty silent conversation except for me telling him what I wanted. When he was finished making my salad I paid. There was no thank you, come again or anything. No smiles were seen during my visit.I'm pretty sure there was only two people in the restaurant working. I understand that, it was near closing time, but I think it was a little rude the way they treated me.I can promise I won't be going to the Subway on Judson Road again. Not my kind of place.The Subway in Liberty City, Texas is always great! Someone should give the people in Liberty City a giant raise.
Atmosphere: 1
Food: 3
Service: 1
S K
Terrible service. The workers act like they hate their job. The drive thru worker was so rude.
Atmosphere: 1
Food: 1
Service: 1
Chris Newman
I wanted in the building for over 20 minutes did not get to order because the worker was talking to their friend my family and I where the only other people in their so it’s not that they had a
Atmosphere: 1
Food: 1
Service: 1
Dustin Muse
Wet floor no signs out had alot of people in there only one person was
The guy working the drive-thru was not prepared to take orders and treated us like we were a problem and that he didn't want to do his job. It took forever to get our food and it wasn't how we ordered it. This is the first time we have gone to the Subway on Judson Rd and will definitely be our last.
Kinda dark in there it was lunch so everyone was busy but food was
Rebecca B.
This is THE WORST subway we have ever Ben to. STAY AWAY! The employee Alex is the rudest, nastiest employee. We ordered a foot long roast beef sandwich with moderate Mayo, and some other fresh ingredients. A protein bowl with lettuce, spinach and some other ingredients. The foot long roast beef had no roast beef but a gob of Mayo and lettuce. The protein bowl had spinach but no lettuce. Hubby took everything back and Alex proceeded to argue with my husband that he weighed out the roast beef and it was in the sandwich, that the order did not call for lettuce in the bowl. Hubby showed him the receipt and lo and behold the word lettuce was on there. He threw lettuce in the bowl. What about the sandwich and the meat? Now mind you Alex had no gloves on and opened the sandwich and with his fingers went thru the sandwich until he found some meat that was barely recognizable under all the mayo lettuce. Told my husband see it's there! Hubby said you expect me to eat that now after you rummaged through it with your fingers? Yea! Hubby came home furious and threw the sandwich on the table. I was then scared to eat my power bowl. We went to McDonald's. I filled out the survey complaining about this and the owner sent me an email saying... I understand that my staff's behavior during your visit did not meet your expectations. I know that we have let you down, and for that, my team at this Subway® restaurant is sorry. We are dedicated to handcrafting our meals in a welcoming environment. I am always looking for ways to improve the restaurant experience for my customers, so I shared your feedback with my team to prevent this from happening in the future. Thank you for choosing Subway® and we look forward to seeing you soon.What a joke. Deep in my memory I remember getting another email just like this. Do you think the owner would offer to replace the meal? Well, we sure as heck won't be back and will encourage all NOT to go to this subway!!!
Brittany Brown
Used to love going to subway till I bout a month ago no I can't stand even walking in specially this location the manager is the worse not friendly and very rude witch explains y they need new people
Scott Wagner
***Loyal customer never coming back*** Waited outside for them to open at 8:30am. I could see the employee and manager inside and after 5 minutes past opening with the door still being locked, I tried the drive through and drive through window. The manager made eye contact with me and then walked away. After 3 minutes of waiting to be acknowledged, I left.
the short mexican girl and a white girl who work together are rude! we came in and i asked to go to the restroom and the girl said yes and her coworker ended up being in there and when she came out she was being SO RUDE!! throwing veggies and literally tried giving me 7 pieces of lettuce on a foot long. we ended up having to bag our own food and when they thought we left they immediately started saying how we were annoying and so forth. horrible embarrassing experience i hope they do better.
Atmosphere: 1
Food: 5
Service: 1
2 people and it took 15 minutes to make a turkey sandwich and om top wanted to charge twice.
Atmosphere: 1
Food: 1
Service: 1
The cold cut sub is my favorite and today it was the best I've eaten. The staff was awesome!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cold Cut Combo
Sometimes I have to wait , but the sandwich is fantastic.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Cold Cut Combo
Kimberly fixed our sandwiches today. Excellent service. She was very pleasant and patient while I decided what I wanted. The manager on the other hand was quite rude ?. Kimberly, keep up the good work!!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cookies, Elite Chicken
I ordered 2 foot longs and both was all the way wrong.. Nothing I ask for was on there. Called up there and spoke with the assistant manager and he was very rude non professional. No place I would go back to!!!
Atmosphere: 1
Food: 1
Service: 1
I called to order and was told I would need to wait. I waited for almost 3 minutes. No one came back so I hung up.I went to the restaurant. There was no one in the place eating. No one said anything to me. Not a hello or we'll be right with you, nothing. The girl at the counter yelled for Jeremy. Jeremy came to the front to help. Never said what would you like or anything. It was a pretty silent conversation except for me telling him what I wanted. When he was finished making my salad I paid. There was no thank you, come again or anything. No smiles were seen during my visit.I'm pretty sure there was only two people in the restaurant working. I understand that, it was near closing time, but I think it was a little rude the way they treated me.I can promise I won't be going to the Subway on Judson Road again. Not my kind of place.The Subway in Liberty City, Texas is always great! Someone should give the people in Liberty City a giant raise.
Atmosphere: 1
Food: 3
Service: 1
Terrible service. The workers act like they hate their job. The drive thru worker was so rude.
Atmosphere: 1
Food: 1
Service: 1
I wanted in the building for over 20 minutes did not get to order because the worker was talking to their friend my family and I where the only other people in their so it’s not that they had a
Atmosphere: 1
Food: 1
Service: 1
Wet floor no signs out had alot of people in there only one person was
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Cold Cut Combo, Cookies
Restaurantji Recommends
The guy working the drive-thru was not prepared to take orders and treated us like we were a problem and that he didn't want to do his job. It took forever to get our food and it wasn't how we ordered it. This is the first time we have gone to the Subway on Judson Rd and will definitely be our last.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Sweet Onion Chicken Teriyaki, Chicken and Bacon Ranch Melt Salad
Kinda dark in there it was lunch so everyone was busy but food was
This is THE WORST subway we have ever Ben to. STAY AWAY! The employee Alex is the rudest, nastiest employee. We ordered a foot long roast beef sandwich with moderate Mayo, and some other fresh ingredients. A protein bowl with lettuce, spinach and some other ingredients. The foot long roast beef had no roast beef but a gob of Mayo and lettuce. The protein bowl had spinach but no lettuce. Hubby took everything back and Alex proceeded to argue with my husband that he weighed out the roast beef and it was in the sandwich, that the order did not call for lettuce in the bowl. Hubby showed him the receipt and lo and behold the word lettuce was on there. He threw lettuce in the bowl. What about the sandwich and the meat? Now mind you Alex had no gloves on and opened the sandwich and with his fingers went thru the sandwich until he found some meat that was barely recognizable under all the mayo lettuce. Told my husband see it's there! Hubby said you expect me to eat that now after you rummaged through it with your fingers? Yea! Hubby came home furious and threw the sandwich on the table. I was then scared to eat my power bowl. We went to McDonald's. I filled out the survey complaining about this and the owner sent me an email saying... I understand that my staff's behavior during your visit did not meet your expectations. I know that we have let you down, and for that, my team at this Subway® restaurant is sorry. We are dedicated to handcrafting our meals in a welcoming environment. I am always looking for ways to improve the restaurant experience for my customers, so I shared your feedback with my team to prevent this from happening in the future. Thank you for choosing Subway® and we look forward to seeing you soon.What a joke. Deep in my memory I remember getting another email just like this. Do you think the owner would offer to replace the meal? Well, we sure as heck won't be back and will encourage all NOT to go to this subway!!!
Used to love going to subway till I bout a month ago no I can't stand even walking in specially this location the manager is the worse not friendly and very rude witch explains y they need new people
***Loyal customer never coming back*** Waited outside for them to open at 8:30am. I could see the employee and manager inside and after 5 minutes past opening with the door still being locked, I tried the drive through and drive through window. The manager made eye contact with me and then walked away. After 3 minutes of waiting to be acknowledged, I left.