Buffalo Wild Wings

6320 19th St, Lubbock
(806) 785-9464

Recent Reviews

Mama cita

This is the worst place to eat! It took an hour to get our food. The server we had was Emily. She was so sweet and polite. She would constantly check on us. We talked to the manager as to why our food was taking so long, all she told us was that they had new people. No apologies, nothing! She was so rude! On top of this, their prices have gotten out of hand. We've been going to BWW on 19th for a while now. They recently changed management. Since then, the place has really gone down! The managers seem to be too young to manage a restaurant like BBW. The new chairs are patio chairs and are so uncomfortable. I don't know how this place stays in business. I won't recommend this place to anyone anymore. Plus, your bathrooms are very nasty!

Atmosphere: 1

Food: 2

Service: 2

Recommended dishes: Wings

Soila Olivarez

This place has gone down hill. When we walked in it was not busy at all yet trash everywhere, the tables the floor. Then our waiter took forever and so did our food which came out COLD.

Atmosphere: 1

Food: 1

Service: 1

Carla Silva

Standing at the take out counter and everyone keeps passing back not offering to help or checking on what I need. I’ve been standing her for 20 mins. It’s not like I can leave because I placed and paid for my order online. Two employees are just on their phone

Service: 1

Eri Diaz

Our waitress was slow. My husband’s wings were wrong. They were atomic and he couldn’t eat them cause of too much spice. He had to eat ice cream. My food was cold. Got no compensation for anything. He didn’t even eat the second order. He had lost his appetite. Really bad. Never again. Paid too much money for nothing.

Atmosphere: 3

Food: 2

Service: 1

James Cox

Not a family restaurant. Just another bar with a grill.

Atmosphere: 3

Food: 2

Service: 5

Recommended dishes: Boneless Wings, Chips and Salsa, Cheeseburger

Hope Conner

We love coming to this BWW! Food is always hot & fresh… Last time we went, Kyleen provided the best service and made our experience even better! Thank you Kyleen & BWW!

Atmosphere: 5

Food: 5

Service: 5

Landa Bright

Service was so slow, food wasn’t good. I will never recommend. Haven’t been to a Buffalo Wild Wings in awhile, Waited at least 5 mins watching the hostess’ talk to be told to sit wherever. Waited at least 45 mins for room temp food to get to the table after ordering. (Only got order of 15 boneless wings & a 12 combo wings order). The combo meal boneless wings were clearly sitting under the heat lamp awhile as the sauce was literally dried to the chicken, they were NOT saucy like Nashville hot should be, looked like a dry rub ??‍♀️. Also the ranch was terrible!!! Waiter hardly checked on us for refills, once we asked for some refill even that took near 15 mins to get to us. The bathrooms were filthy&we left with lost appetites. Haven’t been this disappointed in quite awhile. Definitely wasn’t worth $75. ?????? please take this review to heart & don’t waste your time or money.

Atmosphere: 1

Food: 1

Service: 1

David

Bathroom were dirty and it smells if a restaurant keep there Bathroom dirty where customers go in and see there what in the

Atmosphere: 5

Food: 4

Service: 5

Stephanie H

Terrible service , cleanliness terrible!

Food: 1

Jose Cordova

Riley our server. Great guy. Great attitude. Actually enjoyed my burger. My wife loved her wings. It was a great day here. Thank you!

Atmosphere: 5

Food: 5

Service: 5

Daniel Calderon

Very friendly bartender

Joshua Meza

Horrible service, place is Trash!!!

Atmosphere: 1

Food: 1

Service: 1

Jennifer Hammonds

Third time trying this place out and takes a 30 min to get 20 wings no napkins no silverware after I asked for some were still waiting for our check 1 hour later shouldn’t tak over an hour 20 wings and water we need our checkEverytime it’s aweful serviceAlso never gave us a extra plate so this is what we had to deal with absolutely aweful , we had to get up to get our own napkins

Atmosphere: 3

Food: 5

Service: 1

Recommended dishes: Wings

Yolanda Moya

This is always the place to eat and drink! We decided to celebrate the new year by dining at one of our favorite restaurants. Our server, Emily, was fast and courteous! We took advantage of the buy one, get one free traditional chicken wings with medium and honey bbq sauce. Buffalo Wild Wings is currently offering many promotions, so while we waited for our fried pickles, we ordered the watermelon martini and the tall wild herd beer. They were fantastic alcoholic drinks!Parking: Plenty of parking, including handicap ♿️Kid-friendliness: Great place for kids since BWW offers kids mealsWheelchair accessibility: The restaurant has a ramp

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Medium, Buffalo Wings, Wings, Mozzarella Sticks, Bone in Wings

Matt Urrutia

This is better than most but need to work on staff friendliness and the

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Wings

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