Went for lunch Saturday 3/9/24. Place wasn't even busy at all (now I know why) Service was below average. Didn't take too long for the waitress to take our orders, but once she did, she disappeared for a long time. Didn't come back to check on us. Finally after what seemed like forever, our food arrived. Fries and boneless chicken wings weren't even hot (lukewarm at best) The wings were sauced ok, but they were dry and a couple of pieces hard as a rock. Fries were flavorless and again lukewarm at best. Not a good experience at all. To put it nicely.
Atmosphere: 3
Food: 1
Service: 1
Ruben Gonzales
I can't believe you have to pay over the phone to pick up a order. Bubbas let's you pay cash at pick up
Te PAUL 2
I don't have to much to say but it's
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Traditional Wings
Eddie Petmecky
Service was fast.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Traditional Wings
Jakie Loewen
I had some hair in my wings today and it was very disgusting and already the second time so i would just watch out for y’all’s wings
Bianca Goode
If I could ZERO I would! Good food, will say that! Overheard a manager call an employee a "MONKEY" ? that literally made all of us uncomfortable seeing as though we have a family of MULIPLE races!
3longhorns
Sat ourselves. Ordered drinks quickly. Once order was in it was 45 minutes before waitress said we have two cooks. Let me check on your order. Hour wait total. Took us 15 minutes to eat. Hard to cut with plastic utensils. Then took 25 more minutes for our waitress to show up to pay. Overall, a good two hours with 15 minutes being eating. Also expensive! Not impressed enough to rush back.
Hercoop By
Came to order bogo wings on Tuesday. Which we have been doing for over a month now. When my husband got the bill, the discount was not on there. So he asked for a manager , Sean the manager came over and stated that was only for dine in only. My husband said no we’ve been doing this for over a month and you can get it to go just like your website you can order Bogo wings. The Manager, Sean, then ripped the bag from my husband. My husband left with no food after we waited over an hour for our food. Then I called to speak to Sean, who was extremely rude and never apologized stating that must be a corporate thing if it’s on the website to order Bogo wings to go. Extremely frustrating with the lack of customer service. And when I called the lady at the front told me The manager on duty was named Stephen, so I’m very confused on what his actual name was
Atmosphere: 1
Service: 1
Dizzy Marie
Always takes forever and hard to get any service. Pickup an order is as worse as a dine in. Plan on waiting an hour either way.
We are from Plainview Tx and tonight was our 1st time there but Omgeezeee this was probably the best customer service we've ever had! All the staff was smiling everyone was friendly very very positive atmosphere.. I could go on and on and shout out to Ty and all the other staff on the side where the bathrooms are were on point! Thank you for the awesome food and the most amazing customer service! Blessings to y'all!???The lady with the blue hair ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Pickles
Yesenia Huerta
Ashley was such an amazing, sweet, friendly, and inviting waitress. Service was 10/10 and drinks 20/20. Keep hiring good staff ?
Rus
The food was good, but my wings did not have much sauce on them (I know some people prefer that). The restaurant is busy on big sports night which makes the wait for service a little long. Seems like scheduling could be better to allow for more staff. I do love the BWW setup with tall tables and tons of tv's.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Asian Zing, Chicken Wings
Keely Manney
Went for BOGO boneless, waitress was training a new hire, was borderline rude all night. Then decided to charge us $7.49 for a kids meal since I had ordered 4 boneless wings, no fries, and a water to drink. When confronted she went from borderline rude to full blown tacky. We opted to leaving no tip when she made no effort to resolve the issue, then chased us outside as we were leaving yelling at us to “NEVER EVER COME BACK HERE AGAIN!”
Atmosphere: 1
Food: 3
Service: 1
Drew C
Place is run horribly. Staff has sweat pants on and zero hygiene. Forgotten food and lack of service was another negative. I don’t know who the GM is but they need to get it together.
Excellent value on wings Tuesday.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Traditional Wings
Went for lunch Saturday 3/9/24. Place wasn't even busy at all (now I know why) Service was below average. Didn't take too long for the waitress to take our orders, but once she did, she disappeared for a long time. Didn't come back to check on us. Finally after what seemed like forever, our food arrived. Fries and boneless chicken wings weren't even hot (lukewarm at best) The wings were sauced ok, but they were dry and a couple of pieces hard as a rock. Fries were flavorless and again lukewarm at best. Not a good experience at all. To put it nicely.
Atmosphere: 3
Food: 1
Service: 1
I can't believe you have to pay over the phone to pick up a order. Bubbas let's you pay cash at pick up
I don't have to much to say but it's
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Traditional Wings
Service was fast.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Traditional Wings
I had some hair in my wings today and it was very disgusting and already the second time so i would just watch out for y’all’s wings
If I could ZERO I would! Good food, will say that! Overheard a manager call an employee a "MONKEY" ? that literally made all of us uncomfortable seeing as though we have a family of MULIPLE races!
Sat ourselves. Ordered drinks quickly. Once order was in it was 45 minutes before waitress said we have two cooks. Let me check on your order. Hour wait total. Took us 15 minutes to eat. Hard to cut with plastic utensils. Then took 25 more minutes for our waitress to show up to pay. Overall, a good two hours with 15 minutes being eating. Also expensive! Not impressed enough to rush back.
Came to order bogo wings on Tuesday. Which we have been doing for over a month now. When my husband got the bill, the discount was not on there. So he asked for a manager , Sean the manager came over and stated that was only for dine in only. My husband said no we’ve been doing this for over a month and you can get it to go just like your website you can order Bogo wings. The Manager, Sean, then ripped the bag from my husband. My husband left with no food after we waited over an hour for our food. Then I called to speak to Sean, who was extremely rude and never apologized stating that must be a corporate thing if it’s on the website to order Bogo wings to go. Extremely frustrating with the lack of customer service. And when I called the lady at the front told me The manager on duty was named Stephen, so I’m very confused on what his actual name was
Atmosphere: 1
Service: 1
Always takes forever and hard to get any service. Pickup an order is as worse as a dine in. Plan on waiting an hour either way.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
We are from Plainview Tx and tonight was our 1st time there but Omgeezeee this was probably the best customer service we've ever had! All the staff was smiling everyone was friendly very very positive atmosphere.. I could go on and on and shout out to Ty and all the other staff on the side where the bathrooms are were on point! Thank you for the awesome food and the most amazing customer service! Blessings to y'all!???The lady with the blue hair ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Pickles
Ashley was such an amazing, sweet, friendly, and inviting waitress. Service was 10/10 and drinks 20/20. Keep hiring good staff ?
The food was good, but my wings did not have much sauce on them (I know some people prefer that). The restaurant is busy on big sports night which makes the wait for service a little long. Seems like scheduling could be better to allow for more staff. I do love the BWW setup with tall tables and tons of tv's.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Asian Zing, Chicken Wings
Went for BOGO boneless, waitress was training a new hire, was borderline rude all night. Then decided to charge us $7.49 for a kids meal since I had ordered 4 boneless wings, no fries, and a water to drink. When confronted she went from borderline rude to full blown tacky. We opted to leaving no tip when she made no effort to resolve the issue, then chased us outside as we were leaving yelling at us to “NEVER EVER COME BACK HERE AGAIN!”
Atmosphere: 1
Food: 3
Service: 1
Place is run horribly. Staff has sweat pants on and zero hygiene. Forgotten food and lack of service was another negative. I don’t know who the GM is but they need to get it together.
Food: 3
Service: 1
Recommended dishes: Traditional Wings