Service is horrible the girls there at night are so dang rude one of them called me a Niger like why would you do that told me not to come back .All because they over cooked my sandwich and I was back to get it remade after paying 30 bucks for two meals horrible service this girl said you lucky I’m on the clock like really all I want is.a sandwich not hard or burned sorry yall were having a bad day but to be so rude and to top it off make me wait a hour to get my sandwich remade I dint even feel comfortable eating my food thinking she did something bad to it the girl with blue hair was nothing but a jurk to me like why gang up on me just make my sandwich and go on about your day noooooo they wanted to argue …..i come here all the time never had a problem till that night. ??????
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Turkey Breast with Provolone Cheese, Tuna Sub
Brett Woelfle
We did an online order and asked for a sandwich double toasted and they gave me the no toasted sandwich and it was freezing cold couldn’t do much
Atmosphere: 1
Food: 1
Service: 1
Dizzy Marie
Smells like most subways do,and not the bread smell one would assume. The sewer smell is the trend I've noticed in 4 out of the 6 I've been to. Rep was not helpful at this location but to give her credit she was alone running drive thru, dine ins, online and call in orders. All while preparing bread and shutting down for next
Atmosphere: 1
Food: 2
Service: 4
Nolan Seaton
Service is slow for the driveup, but the food was awesome.
Food: 5
Service: 3
Recommended dishes: Sub Sandwich
Juan Gutierrez
Fantastic sandwich, never been disappointed here at subway!!Parking: Good size parking lotKid-friendliness: Only did take out
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Breast with Provolone Cheese, All-American Club, Tuna Sub
Jon Nunez
This is the best Subway in all of Lubbock. I live all the way on 114th and Indiana and always go out of my way to make it to this location. They always have the nicest employees that are always courteous and have the best customer service. I've truly never had a bad experience at this location.
Barely any meat on the sandwich, kept asking what kind of bread I wanted before I picked my sandwich.
Atmosphere: 5
Food: 2
Service: 3
Adam H.
The older lady with dark hair is extremely rude and should not be working a job where customers must communicate with her. She has no name tag and probably for good reason. I will not be eating at subway after such horrible service and especially at this location or anywhere near this woman. She served me bread that appeared to be undercooked and did not care to hear any of my concerns. I have always loved Subway, but the lack of accommodation instilled in this employee makes me want to stay as far as possible. As long as this employee is around, this location is a 1/10 stars if 0 is not possible.
Willie Zacarias
This Subway consistently makes your sandwich correct with the freshest of ingredients??Manager who works there always hustling with her employees. Making it a point to come to this one specifically now. Awesome job!!
Ordered online, arrived at scheduled pickup time. In, and out, within five minutes. Order was perfect. Great job, Subway!!!
Atmosphere: 5
Food: 5
Service: 5
Kryss Southern
Subway has went way down hill, don't trust the hype in those commercials. Over charging you with less meat and ingredients...If you like hollow sandwiches with low class service, be my guest....Very poor service.
Atmosphere: 2
Food: 2
Service: 1
Adrienne Gil
I do GrubHub often throughout the week and we're given 10 minute breaks every two hours for whatever we need to do. I'd been driving for 4 hours and I was wanting something healthier without breaking the bank that is fast and I can eat on the road while working.I walked in and the bell went off, but no one came up to help me. I couldn't even see anyone as however many people were there working, were around the corner. I considered waiting, but with only 10 minutes, I'm not wasting my time. I waited about 3 or 4 minutes and left.I've always had great experiences with Subway including at this location. I also know that sometimes, it's an off day for employees or maybe they didn't even hear it. But unless I go back to this location, I will not be changing my rating. Please do better!!
Service: 1
Recommended dishes: Sub Sandwich, Turkey Breast with Provolone Cheese
Becky L.
Food was good. Service was quick. Place was clean.Staff was friendly. I would recommend this Subway.
Service is horrible the girls there at night are so dang rude one of them called me a Niger like why would you do that told me not to come back .All because they over cooked my sandwich and I was back to get it remade after paying 30 bucks for two meals horrible service this girl said you lucky I’m on the clock like really all I want is.a sandwich not hard or burned sorry yall were having a bad day but to be so rude and to top it off make me wait a hour to get my sandwich remade I dint even feel comfortable eating my food thinking she did something bad to it the girl with blue hair was nothing but a jurk to me like why gang up on me just make my sandwich and go on about your day noooooo they wanted to argue …..i come here all the time never had a problem till that night. ??????
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Turkey Breast with Provolone Cheese, Tuna Sub
We did an online order and asked for a sandwich double toasted and they gave me the no toasted sandwich and it was freezing cold couldn’t do much
Atmosphere: 1
Food: 1
Service: 1
Smells like most subways do,and not the bread smell one would assume. The sewer smell is the trend I've noticed in 4 out of the 6 I've been to. Rep was not helpful at this location but to give her credit she was alone running drive thru, dine ins, online and call in orders. All while preparing bread and shutting down for next
Atmosphere: 1
Food: 2
Service: 4
Service is slow for the driveup, but the food was awesome.
Food: 5
Service: 3
Recommended dishes: Sub Sandwich
Fantastic sandwich, never been disappointed here at subway!!Parking: Good size parking lotKid-friendliness: Only did take out
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Breast with Provolone Cheese, All-American Club, Tuna Sub
This is the best Subway in all of Lubbock. I live all the way on 114th and Indiana and always go out of my way to make it to this location. They always have the nicest employees that are always courteous and have the best customer service. I've truly never had a bad experience at this location.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Elite Chicken & Bacon Ranch, All-American Club, White Chip Macadamia Nut
Barely any meat on the sandwich, kept asking what kind of bread I wanted before I picked my sandwich.
Atmosphere: 5
Food: 2
Service: 3
The older lady with dark hair is extremely rude and should not be working a job where customers must communicate with her. She has no name tag and probably for good reason. I will not be eating at subway after such horrible service and especially at this location or anywhere near this woman. She served me bread that appeared to be undercooked and did not care to hear any of my concerns. I have always loved Subway, but the lack of accommodation instilled in this employee makes me want to stay as far as possible. As long as this employee is around, this location is a 1/10 stars if 0 is not possible.
This Subway consistently makes your sandwich correct with the freshest of ingredients??Manager who works there always hustling with her employees. Making it a point to come to this one specifically now. Awesome job!!
Atmosphere: 5
Food: 5
Service: 5
these mfs don’t ever know how to make a sandwich
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Elite Chicken
Restaurantji Recommends
I drove up. Love that they have one. Service was great. Loved my sammy. Going again soon.Vegetarian options: Area is clean and choices are good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meatball Marinara, Cookies, Elite Chicken
Ordered online, arrived at scheduled pickup time. In, and out, within five minutes. Order was perfect. Great job, Subway!!!
Atmosphere: 5
Food: 5
Service: 5
Subway has went way down hill, don't trust the hype in those commercials. Over charging you with less meat and ingredients...If you like hollow sandwiches with low class service, be my guest....Very poor service.
Atmosphere: 2
Food: 2
Service: 1
I do GrubHub often throughout the week and we're given 10 minute breaks every two hours for whatever we need to do. I'd been driving for 4 hours and I was wanting something healthier without breaking the bank that is fast and I can eat on the road while working.I walked in and the bell went off, but no one came up to help me. I couldn't even see anyone as however many people were there working, were around the corner. I considered waiting, but with only 10 minutes, I'm not wasting my time. I waited about 3 or 4 minutes and left.I've always had great experiences with Subway including at this location. I also know that sometimes, it's an off day for employees or maybe they didn't even hear it. But unless I go back to this location, I will not be changing my rating. Please do better!!
Service: 1
Recommended dishes: Sub Sandwich, Turkey Breast with Provolone Cheese
Food was good. Service was quick. Place was clean.Staff was friendly. I would recommend this Subway.